Hi, can anyone please help, ive been on hold ?call for 2hrs this morning !!! GRRR
Telstra has been billing me for additional $250 per month for April and May. You have confirmed that i have been overcharged but the total on screen does not confirm this. The telstra call centre in the Phillipines has just confirmed that i have been on hold and on a call for 1 hr 58 mins!Why is this so hard to fix?????I have wasted over 4hrs on this problem !!!!This is Frustrating the **bleep** out of me !!!!!!!!!!!!!!!!!!
Hello there! Being put on hold for that too long is really frustrating and I know how it feels.I may provide some ideas on how to solve that issue, however, it will not assure you that any of these solutions can solve any of your concern.. Have you checked your account online?Does your device usage justify the amount being charged at your account?
Have you ever enrolled in some plans or promos lately?Have you made any downloads in the net which requires money transactions?Have you checked your data limit if you gor over it?Have you connected your account in some websites that requires money transactions?
If you ever answered YES to any of those questions,better HAVE your ACCOUNT USAGE on your SCREEN and TRY TO REMEMBER your TRANSACTIONS.. or Call Customer Service Representative and tell them to forward your call to the collections department... *there are instances where in an account user device makes downloads over the net without the authorization of the account holder.
HOPE THIS MAY SOLVE YOUR CONCERN, Regards,
Similar Messages
-
I have been using GRAB to capture screen displays. It has just stopped working since the last OSX Upgrade. Can anyone, please help restore functionality?
Thanks for that. I did as suggested but when I tried again, it still did not work. Another com.apple.Grab.plist appeared in the Library.
I now have the following files in Library
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist.lockfile
file://localhost/Users/peterpatel/Library/Preferences/
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.plist.lockf ile
What do you suggest I do now? -
Dear all,
Since wednesday morning the Wi-Fi and Bluetooth of my iPhone 4S have not been wirking any more. They appear as "unactive". I restored the system, updated it to 7.0.4., but nothing changed. Can anyone please help me?Last night I wiped the phone and did a complete restore. Lo and behold the wifi was working again after the restore finished. GREAT. 30 minutes later went to look at the phone and no wifi again, great!
So if my wifi chip coincidentally fried itself during the update, I supposed it coincidentally unfried itself during the restore, only to fry itself again later. Clever chips these. -
When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
I upgraded to mountain lion a week ago and now on startup of my macbook pro, microsoft excel and word start up automatically and then crash? very strange can anyone please help? I have checked the login items under users and groups and there is nothing.
Are you using the Office for Mac 2011 version, as you need to do? The Office for Mac 2004 is Not at all compatible with Mountain Lion, and the 2008 version has been noted to have some problems running with ML.
Hope this helps -
IBook flashing solid colors and goes black. Can anyone please help?
Hi there,
My 14-inch iBook has been flashing solid colors (green, red, blue, three different kinds of white) before going black for about a minute, and then start flashing again. I tried restarting repeatedly, and sometimes the normal screen would appear for about 1 minute before flashing colors again.
Can anyone please help?
iBook G4Most likely its a problem with your logic board, specifically, the video memory. Apple has admited to this problem for the G3 ibook after a class action lawsuit was filed. My ibook, a g4 933mhz, which was made shortly after the computers that were part of this lawsuit has the problem. I stupidly paid apple $300 to fix the problem, because they told me that as long as the damage was not caused by me, then it could be fixed for $300. After i paid them and they shipped the laptop to their repair center, they called bacl to say that my logic board was damaged because i had spilled something on my keyboard, and that it would cost $700 to fix. I told them to ship it back, and of course they charged me $300 for nothing. I then tested the keyboard and inspected the laptop for this alleged "water damage" and found nothing. Apple offered no recourse to dispute their findings, and said that there were no problems with my laptops logic board that they were responsible for, despite the online petition having been signed over 700 times. They said that i could pay them an additional $70-$80 to have the apple store take my laptop apart and verify the water damage, and that it didnt guarentee anything, it would just make my case for demanding that the laptop be repaired stronger. Also, even though they orginally said that i had spilled something on the keyboard to cause the damage, when i told them that the keyboard was functioning, they said that i must have placed the laptop in water.
Here is the link to the online petition http://www.petitiononline.com/ibookg4/petition.html . Good luck with your laptop, obviously, unless yours is still under warrenty, i dont recommend sending it to apple for repairs. I should also note that they did originally think that my laptop was part of the problem batch when i brought it to the store, but after they checked the serial number and determined that it was not, then mysteriously the damage was caused by me, and they pocketed my $300. -
WHEN I TURN MY IPHONE 3S ON IT ASKS ME TO CONNECT TO ITUNES AND RESTORE. I HAVE DONE THIS 10 TIMES AND STILL GET THE SAME SCREEN. CAN ANYONE PLEASE HELP??
Has your phone been jailbroken? If so, you will likely never get it to work again.
You can try placing your phone in DFU mode (search google) and restoring. -
Hi,
I have recently updated my iMac from OS x mountain lion to OS X Mavericks.
After that I can't upload any video and some files to my personal email account.
I have tried to send a small video clip to the sender as attachment. i have done this before
with the same video same and same email account. This problem found just after installed the
OS X Movericks. Can anyone please help me to sort this problem.
Thanks.
RomanPlease follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in earlier versions there is only one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
After several attempts to get some help from Apple, it has become clear to me that my i phone 4 has no options within accessibility to reduce the motion picture.
I have a serious problem with the new software but unfortunatly i cannot go backwards with this update. Apple for obvious reasons will not advise any downgrading options. Can anyone please help me? Is there a third party option here. I do not want to pay for a new phone or replace the i phone as i run a mac,desktop and i pad... !! Thank you.Giansh2006 wrote:
I don't quite understand why you have asked me about why I'm keeping my URL secret?
It's only that I'm not clear why you are reluctant to post it. If you have a podcast in the iTunes Store then it's there for the world to see - they might search on its subject or title, for example, even if they don't actually know about it from you. If you look at other posts in this forum you will see that usually people post their URLs and then I can examine the feed and hopefully find out from that what the problem is. Without this information no-one can give you anything more than wild guesses.
If you are still reluctant to post the details and want to have a bash at diagnosing the problem yourself you may find my web pages helpful:
How do I make a podcast?
how to diagnose a podcast feed
Why don't my podcast episodes show the podcast image? -
Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
Hi everyone, I need some help big time. I was currently running the IOS 6.0.1 on my iphone 4 and I could sync and transfer music to my phone via my iTunes account. But I updated my phone to the new IOS 6.1 and now I can not transfer music onto my iphone, all it does is tries to sync the songs but it doesn't. I have uninstalled and reinstalled iTunes back onto my laptop yet it still does not work. Can anyone please help me.
Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you. -
Cd/dvd drive will not receive a disc, can anyone please help?
cd/dvd drive will not receive a disc, can anyone please help?
Apple Portables: Troubleshooting the slot load optical disc drive
Cures for an uncooperative CD/DVD drive -
My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?
Sounds like you may have a harddrive issue. You are probably going to need to get that changed out and then install the OS X again to get it going.
-
i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
When I try to connect to itunes the message say's error 11333. When i try to update itunes the computer say's it cannot connect and further tells me to check my connections. Once again I am able to use safari to get onto the internet fine. I went on trouble shooting at apple.com, but the thing's it told me to try failed. Can anyone please help?
Hey, Buzz.
You can download the latest version of iTunes supported on Leopard here:
http://support.apple.com/kb/DL1575
I hope that helps.
Maybe you are looking for
-
FCC: Problems with content conversion
Dear all, I have a receiver FTP adapter with content conversion. In RWB I'm facing following error message: Adapter Framework caught exception: Exception in XML Parser (format problem?):'java.lang.Exception: Message processing failed in XML parser: '
-
My brand new nokia Lumia 620 phone start hanging now its from 30 days of purchase Download many apps that's why????????
-
My thunderbolt-cable doesn't seems to work
I bought a mini-dvi-cable yesterday with a hdmi on the other end.. When i connected it to my tv i can't find my "tv" on my macbook pro.. I don't know really why.. It's a lg 42" lcd.. Anyone else having this issue?
-
Background java thread stops after running the fx thread
in my server thread i am accepting a file . so i used Platform.runLater() to display a scene that gets confirmation from user. But when it reach the scene it is not going back to the server thread. class server implements Runnable public void run() w
-
Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if