Hi, can i have your help please???

Hi, i'm gabriele, i'm 16 years, i'm frome Rome. One month ago I've bought an iPhone 5S black, but it's defective, has a some software problems. I've restored it 12-13 time, but nothing. I've take a meeting with Genius Bar , Saturday 20nd July. I hope that they will replace my iphone...but more than I can ask him to replace it, can i ask them to change color? black -> silver? I think I have the right, as I also have a two-year warranty...thanks. Gabriele

The repair or exchange is like for like.
You can, depending the ARS, get a credit for the purchases of a new iPhone if you turn in the old one.

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HT4061 I was trying to update my phone now is asking me to restore my phone, can I have some help please?

I was trying to update my phone now is asking me to restore my phone, can I have some help please?

https://discussions.apple.com/message/18750831#18750831

Can i Have Your Attention Please !

I need all of your suggestions immediately,
I am using AMD Athlon X2 6000+ 3.0 Ghz. So i will be upgrading to AMD Phenom II X3 720 2.8Ghz.
Now before i upgrade, Do you think it will perform better than Athlon X2 6000+ in Games ? ( I'm Not gonna Overclock the Phenom II, I'll use it at factory clocked ) & i play games most of the time.
My Specs are:
AMD Athlon X2 6000+ @ 3.0Ghz
MSI K9A2 Platinum Bios Version 1.7
Please People don't just read the topic, reply me. Your suggestion will be very much appreciated. Thank You

every one i really appreciate your suggestions & helps,
Bas I'm sorry for not giving my complete specs & windows etc so here it is;
AMD Athlon X2 6000+ @ 3000 mhz
MSI K9A2 Platinum Bios v 1.7
His.Tech Ati Radeon Hd 4850 512mb
2x2 gb kingston 4-4-4-12 @ 2.1v
Corsair HX 520watts Psu
22 inch LCD by View sonic.
Windows Vista ultimate 32bit.
My problem is that the games mostly like crysis etc lags, not just even lags! it lags ALOT.
As i got some advice from a friend that most of the games are good to be played with Nvidia cards, As i did experienced Nvidia 8600gt
Which was a very very good card. After the release of Ati radeon 4800 series, i decided to get 4850.
Honestly i did expected the card to run most of the games @ 1860x1050 resoluton & all the high settings. I'm Not saying i couldn't !
I did in some of the games but a few that were Nvidia based games like crysis etc which they prefer Nvidia than ATI.
When Mirror's Edge came out with Nvidia's physix, i was so sad that ATI doesn't have the support for physix, I really really love Mirror's Edge.
So now i decided to get a Nvidia card, so in my list 1st.....it was EVGA gtx 260 SSC (Super super clocked) which is far way better than ATI Radeon 4870 1gb,
215$ in newegg with mail in rebate, but when i heard of Gtx 275 to be released on 9th april, so i thought to wait & see what it will offer.
Anyways i guess i got my answer, i think i don't need the CPU 720 for better gaming which gives the same result as the P II 720 rite ?

Can I have your help about the software for apple

can I knew how I can change my security Question for apple account?
Am waitting your answer........

Assuming that you don't know your current answer(s), then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Quiz reporting via Email. Can I have your recommendations please?

Hi all,
I'm building a questionnaire via Captivate 4 which is to be distributed throughout all users in my organisation. For about half of the people I am able to distribute this quiz via a LMS so that I can get the tracking/reporting back via SCORM 2004.
Unfortunately I am not able to use this method of tracking for the rest of the people (who are stationed in our retail branches). The IT network bandwidth in these branches are so small and already occupied by other softwares, our IT team would not let me use the network (or the LMS) to distribute the questionnaire. The only option I've got is to save the questionnaire package in each branch PC and use the Email reporting facility on Captivate to get the scores back from the learners.
So I want to find out from other users (like yourself!) about how your experience was with this Email reporting feature (if you have used it at all). Browsing through Adobe Captivate forums (including this one) I am got the vibe that its not a very reliable function. Saying that.. most of those threads are quite old (posted couple of years ago). So I am hoping whether Adobe have fixed any of these bugs by now and if this functionality has become more reliable.
Your opinion / experience will be much appreciated
many thanks
Jay

You'd have to try harder than that to offend me.
My personal bugbear is people getting blamed for things that are not their fault, especially when no apology is forthcoming to the people maligned. It's not me you need to apologise to. It's all those hardworking souls at Adobe who you claim "let you down" for something that was most likely totally outside their control.
Let's say for argument's sake YOU were Adobe, and you include a feature in a software app, because people said they want it, and then this feature doesn't work for reasons that are NOT your fault. Wouldn't YOU feel YOU were being unfairly treated if someone said it was YOU that let them down when the real reason is something else? I definitely would.
Adobe isn't going to step in and tell you you're being unfair. But if that's the way I see it, count on me to defend them, just as I would defend YOU if I thought you were getting a raw deal from another person on this list.
I don't have a problem with people complaining about features in Captivate that genuinely don't work as advertised. I've done that myself. Ask anyone on the Captivate DEV team or the Pre-release team.
So by all means express your opinion. This list is as open as any you'll find in the IT world. Just don't count on everyone here agreeing with you when the facts don't support your allegations.

HT4972 HI Can I have some Help please?

Hello I just Got a IPOD touch the 2nd Generation and I want to download an app but it is keep telling me that I need to update IOS and I really don't know what to do I would like some help?

To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
App Store: Downloading Older Versions of Apps on iOS - Apple Club

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. What can I do? Help please.

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. It does not give me the shelf to choose what book I want to read - goes directly to the first book. What can I do? Help please.

There should be a Library button on the top left. If not ap the middle of the screen to get it to appear.

HT1199 I need your help, PLEASE. How can to fix "NO MOUNTABLE FILE SYSTEM" error of my back up hard drive on Mountain Lion OS?

I need your help, PLEASE. How can to fix "NO MOUNTABLE FILE SYSTEM" error of my back up hard drive on Mountain Lion OS?

Did you format the drive for Mac use before you tried to use it as a backup drive?
Are you using Time Machine on the drive? You can't view the contents of its backup database and the only way to access the info is directly from the Time Machine app.

HT4623 I. Tried many time to install my apple to update software but can't fix I need your help please and Thanks.

How i fix and software update i was tried but cant i need your help please and thanks.

"but cant"
That doesnt tell us anything useful. You need to post EXACTLY what you did and EXACTLY what happened, including any error messages.

Why i can't download iWork in my macbook pro retina? Apple said that is free and i can't download it. help please!

Why i can't download iWork in my macbook pro retina? Apple said that is free and i can't download it. help please!

Is your Mac new?
http://www.apple.com/creativity-apps/mac/up-to-date/
FWIW, iWork as such is no longer available; it is now separate applications: Pages, Numbers, and Keynote.
Do you have the older (via install DVD) iWork 09 version installed? Then the new versions should show up in Updates (mac app store).

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

New mail button does not respond so can't write mail. help please?

New mail button does not respond so can't write mail. help please?

I am no expert, but open your mail, go to the top of your apple bar click the apple sign then force quit mail, restart and it may work.
I had this issue before and it was resolved.

HT5312 i forgot my security questions and i don't know what to do to reset them because i can't answer them, help please!!

i forgot my security questions and i don't know what to do to reset them because i can't answer them, help please!!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Your help, please...contacts received cryptic e-mails that I did not send

Your help, please...
Some of my contacts have received cryptic e-mails that I did not send.
How do I "clean" my computer?
Thank you!

There's nothing wrong with your Mac. One of your PC friends/co-workers has had his address book compromised and the malware is sending out emails from his address book as if they came from the person who's name is in their address book.
-mj

HT1430 I can get emails on my IPad but can't send them.Help,please.Thanks.

I can get emails on my IPad but can't send them.Help,please.

Did you check the outgoing mail server setting? Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Hi, can i have your help please???

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