Hi can someone please help me i don't know where to put on iMac lightroom serial nr to ativate program
hi i have problem with installation of lr on imac
Judging from what you have written, I suspect you have installed the creative cloud version. You cannot activate it with a serial number. If you have installed the creative cloud version it will have to be removed. Then you can install from the following website:
Product updates
Similar Messages
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I have problems with my wifi that keep getting dissconneted
Can someone help me?Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Reset the System Management Controller.
Step 5
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
I was using my SanDisk Cruzer 4GB today and I ran into problems. Can someone please help?!
When I was using my SanDisk Cruzer 4GB today I ran into some problems.
I was using it normally as I have been doing for 1 year and suddenly this message came up:
"Because your USB device is drawing too much power it has been disabled." Then my USB crashed...
I have tried plugging it back in, and it didn't work, I have tried Safe Boot-ing my computer, but still no result, nothing works.
When I plug my mouse into the same slot, but that does work. So do my USB headphones.
Can someone please help me, and don't suggest buying a new USB stick.
P.S. I need help A.S.A.P because I need to have a school project done and my work is on my SanDisk Cruzer 4GB.
LucasIt sounds like it is hosed. I hope you have a backup. The only thing I can suggest is to test it in a different computer.
This link is to a previous discussion regarding San disk Cruzer USB thumbdrives
https://discussions.apple.com/message/8700070#8700070 -
I imported all my pics to Iphoto and I can't open/edit them now. When I double click on them, I only get an exclamation mark. Please help me I don't have copies. I tried burning them to a cd but it didn't work. Can someone please help me?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
'm trying to transfer the music from my iPhone 3G to my iPod shuffle using iTunes but I don't know how. I checked on websites but i dont really trust them cause I don't want all my music to be erased (cause i spent a lot of money on them) can someone PLEASE help me. Why is iTunes so complicated.
iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
http://arstechnica.com/apple/2011/11/itunes-match-your-questions-answered/
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
http://forums.macrumors.com/showthread.php?t=1277415 - deleting items from your computer but saving them in iCloud. Yes, but risky. -
Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Whenever i try to install or update my mac to OS X Yosemite it asks for my apple ID and then takes me on to a page to fill in a credit card information form. However i don't like to share information like that online can someone please help me ?
Not really, but you did need that when you got your Apple ID.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card -
I accedentally switched my iTunes to the UK store and I don't know how to switch it back. Can someone please help?
Click here and follow the instructions to change the iTunes Store country.
(105976) -
I recently uninstalled itunes to work on other computer issues. I was told I would be able to reinstall itunes, and through my apple account retrieve all of my music. I just don't know how to do that. Can someone please help me? Thanks!
okay, I figured it out. But for anyone else with this same issue. Open up your itunes. On the panel, on the left hand side, click downloads. It won't show your old stuff, but on the botttom right hand side, there will be a button you can left click that reads "download previously purchased" and everything shows. You just select all and confirm download. YAY! Glad I got my music back :-) Hope this helps
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First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
I updated my iPad mini to ios 7.0.2 couple days ago. Everything was fine until yesterday. I noticed that it seemed to have a mind of its own. It kept opening and closing app. I'm not sure what to don to fix this problem. I've tried restoring my iPad mini but that didn't help. Can someone please help me?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
When I try to download the ebook I bough, the Adobe Digital Reader shows the following message: "can not reach server". Can someone please help me with this?
TO be precise, it says "licensee server communication problem"
Thank youThe thread running through your explanation has to do with connectivity to your server. (iCloud out of the blue asking for password, unable to message your boyfriend, unable to access e-mail). You said that you boyfriend restart his device and then the two of you were able to then imessage. My best advice for you would be to go to settings to reset to reset network settings. Once this has been done you then will need to enter the name and password of your wifi. ONce this is done you then can attempt to check to see that all passwords are enter correctly.
Good luck. -
Can someone please help me figure out how to "clear" recent email addresses used in Mail?
Can someone please help me figure out how to “clear” recent email addresses used in Mail? For example, as I begin typing a name/email address in the “To:” field, Mail begins suggesting addresses that I’ve previously used. I don’t want any suggestions unless they are in my contacts.
Another example: When using MS Outlook, it will also remember and suggest email accounts previously used, but I can arrow down and delete an account from the list so it won’t automatically popup or suggest in the future.
I appreciate any guidance in this matter.The iOS email app stores all email recipients in a list of previous recipients which cannot be turned off. The email address autofill feature when addressing an email pulls from contacts and from the list of previous recipients which can't be prevented. There is no option to clear the list of previous recipients - not at the present time anyway.
If you don't want any suggestions, select from contacts instead when addressing an email.
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