Hi.Downloaded OSX Mavericks10.9.1. Won't run Apple Works 6.0, CanoScan Toolbox X, CNQL 3201.ButtonManager SUGGESTIONS

Hi.Downloaded OSX Mavericks 10.9.1.On start of install, say's won't run Apple Works 6.0, CanoScan Toolbox X, CNQL 3201.ButtonManager! Yes, I know AW6 is in dinosaur land (but I don't really want to have to convert 1000's of documents to Pages) and also don't want to ditch perfectly good Canon 9900F scanner. So, is there an update re software to keep both items running if I update from OSX10.6.8 (Snow Leopard) to the free update OSX10.9.1 (Mavericks) Suggestions Please? Ta Ian

Regarding AppleWorks - No. It will never run under Mavericks.
Pages will open most AW word processing documents.
Numbers will open most AW spreadsheets.
Keynote will open most AW presentations.
Your Canon scanner may work under Apple's Image Capture software, you'll have to test that.
Best of luck.

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Downloaded blackberry desktop manager and won't run --er...

downloaded blackberry desktop manager and won't run --error says this program can't run in dos mode

Hi and welcome to the forums!
Correct. DM is a windows program. Do you get any error message?
Info please:
BB OS - go to options-about; 3rd line down will read v4.x.x.xxx
PC OS - xp, vista 32 or 64 bit
DM version - lower left corner of home screen (or which version did you download?)
Outlook version - 2003, 2007 etc
Let us know.
Message Edited by IrwinII on 08-05-2009 09:04 PM
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Ever since I installed MAVERICK, nothing now works, Flash Player won't run, printer works but scanner will not and the computer runs so slow. Any help anywhere?

Ever since I installed MAVERICK, nothing now works, Flash Player won't run, printer works but scanner will not and the computer runs so slow. Any help anywhere?

wqn02h, first thing I would do is use Disk utility to repair permissions. Once this is done. Make sure you have the latest versions of the software you use. Also, check the manufacter of your printer/scanner for updated software. If they don't have updated software there are 3rd party alternatives that will work.
Paul

Why did you quit supporting Mac OSX 10.4 ? I downloaded you update and it won't run.

I accepted your last online upgrade request and it worked for basic browsing, but the Comcast mail page stopped working correctly (the buttons: Save as Draft, Delete, Add attachment, etc. are inactive).
Thinking it was corrupted, I deleted the current version on my machine and installed the latest download and it tells me it won't run on this version of Mac OS.

Firefox 3.6.23 is still supported secure and will work with OSX 10.4
* see [[installing a previous version of firefox]]
* download from http://www.mozilla.org/firefox/all-older.html
Note do NOT use any options that say delete user settings, you will loose all profile information for all normally installed versions of firefox, so that is pass words and bookmarks etc disappear.
You mention Comcast
Note IDvault sometimes provided by Comcast has been associated with Firefox crashes (bug 684748) consider
* ensuring you have the latest version of that software if you use it <br/> (the problem may be solved in the latest versions)
* disabling or uninstalling the software if it is a problem

Lightroom 5.5 update file downloads just fine, but it won't run. Any solutions out there?

Hello all,
I've attempted to download Lightroom 5.5 update file multiple times. After the file is downloaded, it won't run. Is there a solution out there?
Thanks,
Mike @ Manhattan Beach

Which OS?
Have you checked that it complies with Lr's system requirements?
http://helpx.adobe.com/lightroom/system-requirements.html#Photoshop Lightroom 5 system requirements and language versions

OSX 10.4.11 won't run Classic

I'm not the most computer-literate person, so this is probably a silly question. I have a Powerbook G4 that just crashed with all of my hard drive contents on it, so I had a new drive installed and my OS re-installed along with it. When I brought it back home and updated everything, I tried running a program that uses Classic with no success. When I tried to turn Classic on manually, I got a message saying that I don't have a version of Mac OS 9 installed that supports Classic. I never installed OS 9 to begin with (I assume it came with Tiger when I purchased it?), but I would like to be able to run Classic for certain things. If anyone has any suggestions, I would be very grateful. It's probably a quick fix, but I don't want to mess any settings up.
Thank you!
Message was edited by: antrapaige

Welcome to Apple Discussions!
pre-Gigabit ethernet Powerbook G4s came with 9.1 on their restore CDs, and could also take 9.2.1 retail. They can both boot Mac OS 9 and use Classic.
Their USB ports are behind a back flap between the hinges.
Gigabit ethernet Powerbook G4s came with 9.2.1 and could only use the software/restore CD to install Mac OS 9. They can both boot Mac OS and use Classic. Their USB ports are behind a back flap between the hinges. While booted into Mac OS 9, they could be upgraded to 9.2.2 for best Classic compatibility.
DVI Powerbook G4s are like the Gigabit Powerbook G4s, except the fact they already came with 9.2.2. 867 Mhz and faster versions of these can both use 10.5 and boot into Mac OS 9. Once upgraded to Mac OS X 10.5, they can't use Classic except on a second Firewire hard drive or partition with 10.4.11 and earlier loaded.
Powerbook G4s starting with the 12" and 17" 2003 Powerbook G4s, and later the September 2003 Powerbook G4, will not boot into Mac OS 9, and can only use Classic. These had USB ports on the left and/or right hand side of the keyboard. Once upgraded to Mac OS X 10.5, they can't use Classic except on a second Firewire hard drive or partition with 10.4.11 and earlier loaded.
To tell if at bare minimum Classic is installed, notice if there is a System Folder with the Control Panels in its contents. If it is, and you can't locate it in Apple menu -> System Preferences -> Classic that System Folder may need to be blessed:
http://support.apple.com/kb/TS1929
If your Mac should be able to boot Mac OS 9, but won't after Apple menu -> System Preferences -> Startup Disk loads the Mac OS 9 system folder and you hit restart, you may need to backup your data at least twice, and reformat to include the Mac OS 9 drivers:
http://docs.info.apple.com/article.html?artnum=75275

Downloaded Itunes setup and it won't run

I downloaded the newest version of itunes. The setup wizard won't work when i try to install it. It doesn't say there is an error just absolutely nothing happens. I don't understand what is going on can someone help.

let's first check to se what version of the Windows Installer you have on the PC.
the easiest way to check is probably to go into your Add/Remove programs (don't uninstall anything), and check to see if there is a showing up next to your Windows Installer entry.
if "(KB893803)" isn't there, try upgrading to Windows Installer 3.1v2. see:
Windows Installer 3.1 v2 (3.1.4000.2435) is available

Unable to download OSX Mountain Lion, and iTunes 11 update not working.

Hi there,
I paid for OSX Mountain Lion and was ubale to download, keeps given error or something similar. Now I can't seem to update iTunes. Please advice.

What is the error code/message?
Try resetting the App Store.
Reset Learned from Old Toad
There is a contact link.
Support

HT1338 I cannot open any pdf files on my mac book air. I used to be able to. I downloaded osx mountain lion and it still doesn't work. any suggestions?

I cannot open any pdf files on my mac book air. I used to be able to open them. It was suggested that I get OS Mountain Lion and I did. still can't. Any ideas?

You can download Adobe Reader from adobe.com. The Mac OSX uses its "reader" to open PDF files without the Adobe Reader. If you downloader adobe reader, it should open all PDF files. Hope this helps.

Verdana font missing after install on Mac OSX 10.9.4 - won't run

I have just installed a trial of DreamWeaver on my MacBook Pro and I cannot get it to run. I receive the below every time I start DreamWeaver:
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Any ideas? Thanks.

Hi,
I had the exact same issue. New MBP, new Adobe CC and I was getting the Verdana error.
I had recently installed Microsoft office and it looks like it moved some of my fonts from inside the library/fonts/ folder into a sub folder called "Microsoft".
Once I moved Verdana back into the main font folder dreamweaver is working fine again.

I got an error while updating itunes, it won't run apple mobile device and gives a runtime error, can anyone help ?

I have Windows Vista Premium (64) installed on my pc, never had this kind of problem before. I mostly use this computer only for itunes...
I tried to re-install itunes without success, now it gives a runtime error visual c++ runtime library , says to re-install itunes with error 7 (windows error 1114)
Please help me! thanks !

I had the same problem. Use the uninstall feature to delete all of the Apple related programs that came with the recent download. There should be 3. Check the dates they were installed to be sure.
DO NOT DELETE any folders manually unless you want to lose playlists, etc.
Reboot your computer then reinstall. It worked like a charm for me!

2011 Imac. Won't run Apple Hardware Test

Upgraded to Yosemite and now my DVD drive doesn't play or burn. I'm trying to do an Apple Hardware Test. That doesn't work either. I follow the instructions to shut down the computer and hold down on the D key. That is not working. It just continues its start up
I've tried and it has failed about half a dozen times. Is there another way to get it to work?

FWIW. Mine boots into AHT with disc 2 inserted, restarting, and holding down the D key. Alternatively, mount disc 2, run this command in the Terminal app, OPTION-click & hold Finder's Dock icon, and select RELAUNCH:
defaults write com.apple.finder AppleShowAllFiles 1
That unhides all hidden files/folders.
Now, drill down to /"Applications Install\ Disc"/System/Library/CoreServices/ and drag the .diagnostics folder into your SL boot volume's /System/Library/CoreServices/ folder.
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defaults write com.apple.finder AppleShowAllFiles 0
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I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.

Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks

I just downloaded OSx Lion and now MS word won't work. If I buy and install MS Office 2011 for Macs will my old documents open?

I just downloaded OSx Mountain Lion and now MS Word won't work. If I buy the current MS Office 2011 and install will I be able to read my old docs?

If it's because you're trying to use Office 2004 or earlier, yes. Note that programs such as OpenOffice and TextEdit will do this for free.
If you're using Office 2008, it's probably better to troubleshoot the problem instead of upgrading.
(73460)

Downloaded OSX updates won't install - disk doesn't meet requirements

I also posted this in the Mac Mini section, so please excuse the double posting.
Brand new Mac Mini 2012 2.3 quad Core i7. When attempting to install any Mountain Lion updates downloaded from Apple support site (10.8.2 combo, 10.8.2, or 10.8.2 Supplemental update), installers will not proceed and says "Can't be installed on this disk. This volume does not meet the requirements..."
Happened on two identical brand new mac Minis with no other data on them, and Apple senior tech support said they had never seen it and had nothing else to try after wiping the drives and reinstalling several times.
App Store was not showing updates, so I downloaded and tried to install from installers on Apple's download site (never worked). When App store eventually found and installed the 10.8.2 update (after OSX reinstall) , the 10.8.2 supplemental update did not show up.
Just curious if anyone else has seen or could duplicate this issue.

You have to install a special OS X Mountain Lion update > http://support.apple.com/kb/DL1603

Hi.Downloaded OSX Mavericks10.9.1. Won't run Apple Works 6.0, CanoScan Toolbox X, CNQL 3201.ButtonManager SUGGESTIONS

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