Hi everyone. I have a iPod nano 5th gen and every time I charge it, it comes up with the apple sign. It just won't turn on. I can restart it but it goes to the apple again. Is there a way I could get it replaced? I did win it in a game in syd.Any thoughts

Hi everyone. I have a iPod nano 5th gen and every time I charge it, it comes up with the apple sign. It just won't turn on. I can restart it but it goes to the apple again. Is there a way I could get it replaced? I did win it in a game at penrith bowling .Any thoughts????????

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

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HT1339 I have an Ipod nano 5th Gen and the screen has been completely white for quite a while now. The music still plays and you can here the scrolling noise. It doesn't show anything on screen. I've tried everything on apple website to fix it but nothing

Hello,
My Ipod nano 5th Generation has gone to a white screen. I shows absolutely nothing. When I charge it it does not show the battery charge status. When I reset it I never see the apple logo. When it is on though I can still listen to music and it scrolls through the menus. Can you tell me what is wrong and how do I fix it?

If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple

I have an iPod Nano 5th Gen and it will not connect to iTunes after I insert the cable.

I just received this iPod from a friend and iTuneswill not detect it after I connect it using the cables. All it does is charge the iPod.

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

I have my ipod nano 5th generation and when i plugged it to my computer it is recognized but i cant do anything. On the ipod all i can see is a black screen with the apple sign! How can i fix this?

I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?

Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

HT1373 I bought an ipod nano 5th gen and it came with 900 songs on it. How can i retain the music before i authorize this unit to my itunes account? It says it will erase all content once I sync with my imac7. Is there anyway to keep the music??? please h

I bought a used ipod nano 5th gen and it came with 900 songs on it. How can i transfer, sync, and retain the music before i authorize this unit to my itunes account? It says it will erase all content once I sync with my imac7. Is there anyway to keep the music??? please help!!
Thanks,
Aaron

The music does not belong to you. You have no legal right to it and there is no way to keep it.
Sorry

Have a ipod nano 5th gen., keep getting error message 13019!!!

I have an ipod nano, 5th gen. Yesterday when I tried to sync music I received error code 13019. I tried unsyncing music, resyncing,...finally ended up restoring, resetting..nothing worked. All updates are current on itunes and ipod. This has never happened. There is no voice memos options on playlist either. Please help!

So you worked through the suggestions in this Apple support document then?
iTunes displays a -69 error when syncing iPod
B-rock

HT1351 I have a Ipod Nano 5th edition and I can no longer sync, add or view my previously recorded music to itunes or windows. What can I do?

I have a Ipod Nano 5th edition. 2 years ago I imported and exported my music files to my Windows 7 laptop and also to Itunes. It worked great. Recently I've tried to do the same and now I can't do either. When I plug in my ipod it is discoverable but I cannot view my music at all. I tried to sync new music I burned from CD's to the ipod, I keep getting a message that the music is already on it but it's not. It's updated, settings I believe are set correct and troubleshooting it, it reports no problems. I don't know what else to do. Need Help! Thank you in advance.

Hey 9Cre114,
I would try out restoring your iPod nano, that might resolve the issue. Restoring erases the iPod's disk and restores iPod to its original factory condition. You can read about how to do so here:
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
via: Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
All the best,
David

I have a ipod nano 4th gen. and it wont connect to my computer at all and I tryed to reset it but its been 10 minutes and iit wont go back to normal. It is charging fine when I use the wall plug. I need help!

I have a ipod 4th gen and it wont connect to my windows computer at all. I've tryed to reset it but its been 10 min and it wont go back to normal. I use the wall plug in to charge it. also it wont charge on my computer but other wise it works fine. I need help!

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

I have an ipod touch 4 gen and i reg it on my desk top then a power surge blew it up so i put i tunes on my laptop but now it will not let me do anything to the ipod can any one help me

i have an ipod touch 4th gen i reg it on my decktop then it had a power surge and blewup so i put itunes on my laptop and now it will now let me do anything to my apps pics or music what can i do i tried to reinstall but that didnt work i dont want to restart because of the pics and video that is the only copy i have now please help me

Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
Do the same again and choose "backup", to create a manual backup without syncing.
Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

IPod Nano 5th Gen and pedometer don't work together.

I am a first time iPod owner and bought a new 16 Gb Nano 5th Gen recently. Have been using it during a 5 Km walk every morning.
When the pedometer is operating in the background, the music plays back slowly and on some sounds like bass drum thumps there's a trrr that shouldn't be there.
The speed of playback is not consistently slow, if I hold iPod steady in my hand it plays normally then starts tp "play up" when walking. all is normal when I turn the pedometer off and just listen - on the same walk.
Anyone seen this before?? I haven't tried to reset since I bought it new and began using it like above the next day so I am thinking this is some design problem rather than something that can be fixed. Any comments would be greatly appreciated. rgds. Viber

Thanks deggie,
That's good to know. i thought there might have been a design fault.
I called Apple and they adviced me to do the standard reset. I.e. top switch back and forth and "Menu" + "Centre" buttons. Then the funny thing was, they insisted on me going out of the house for a 5 minute walk. All seemed fine when using pedometer and listening to music. I did think about resetting but since it was only a day old thought - what is there to reset??
Anyway, tomorrow morning will be the real test, all is looking good so far, fingers crossed. rgds Viber

I have a iPod nano 5th generation and there's a song I'm trying to play, but each time I click it from artist it just shows the songs name again. And when I try to click the song from the song list it just skips. How can I fix this?

Pretty much I have a song on my iPod 5th gen nano that doesn't wanna play, its just one song every other song works. I click it and it show the thing when a song is about to play but then it instantly goes back to where you click on the song. And when I click on it in the songs list it skips immediately to the next song on the list. I have tried restoring my iPod but the song still won't work I've also tried removing the song from the library and the putting it back on iTunes but still no luck. What do you guys suggest I do?

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

I just bought an Ipod nano 5th gen and when i plug it in to my computer it notices it but it wont show up on my itunes i would like to know how to get to do so?

I have recently bought an ipond nano 5th generation. When i plug it in to my computer it shows up but it wont show up on my itunes. I would like to know how to make it show up on my itunes?

I am assuming you are using a Windows computer - iPod appears in Windows but not in iTunes

IPod touch 5th gen. and iPhone 4 will not connect to home Wifi. No issues anywhere else, just at home. iPhone 6 had the same problem, but was able to correct with network reset. Tried absolutley everything the boards say and nothing works. Help.

Brand new iPod 5 and periodically will pick up our home Wifi, but when it loses it, it's impossible to reset. Says "incorrect password" and it is the correct password. No issue at all with Android devices or anything else on Wifi. Only the iPod and an iPhone 4. My iPhone 6 had the same issue, but I was able to correct it by resetting the network. This "fix" doesn't work on the iPod or old iPhone. Just keeps saying "incorrect password" no matter what you do. Connection has been reset, passwords have been changed... Nothing fixes it. And both are operating on the latest iOS update. I just updated it. Still doesn't work. How crazy.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network. Yes
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? no
Try the following to rule out a software problem: (Not clear what you did)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Since it connects to other networks that indicates a problem with your network
Apple Retail Store - Genius Bar

Itunes doesn't appear Ipod nano 5th gen and Iphone 3G

Hi,
I have a MACbook Pro laptop with MAC OSX 10.6.8. system,it works for 2 years without any problemwith any of my apps and devices,for a couple of weeks ago during my ipod 5th gen synchronization I disconnected the ipod twice then reconnected to the computer at the first time nothing was happened no errors've been appeared, then after awhile during the ipod connection to Itunes I've been receiving many errors that say " the ipod is not ejected recently, eject it now from finder and save information", I thought the solution is updating Itunes I have updated to Itunes 10.6.3 (25) which made my problem double so now my iphone 3G and Ipod 5th gen doesn't appear in Itunes even with errors and in Iphoto as well. I have checked the USB connection for other devices USB ports work, I don't know these problems are related to devices or Itunes and Iphoto apps.
regards

How to use your iPod to move your music to a new computer
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Hi everyone. I have a iPod nano 5th gen and every time I charge it, it comes up with the apple sign. It just won't turn on. I can restart it but it goes to the apple again. Is there a way I could get it replaced? I did win it in a game in syd.Any thoughts

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