HI everyone,I just got new Iphone 4 than I have updated software and I have been charged for that is it normal?
Hi everyone is normal that I have been charged for update of my new Iphone 4?
Being honest I have no idea, what makes you think there is any connection with Apple? May be worth giving your bank a ring.
Similar Messages
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Can multiple iPhones share one iTunes without syncing the phones together? We just got new iPhones and set up seperate apple id's, but don't know if we can both sync to our existing iTunes without linking our phones together (contacts, apps, etc) ????
How to use multiple iPods, iPads, or iPhones with one computer
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Just got new iphone 4s. Trying to edit photo but screen is black and with "constraint" bar at the bottom. I am unable to clear the black screen or get back to photo gallery. Help!
- Exactly what are you doing? You saying you are trying to syn it to new comnputer. When yuo sync it to a new computer iTunes will erase the iPod and replace its contents with what is i the iTunes library of the new computer.
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i just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...
Let's first define what "new" means. Was it purchased from Apple or your authorized carrier, and it came in a shrink wrapped box? Or is it only new to you, and you don't know its history?
Assuming it truly is a new, never used phone, Error 9 means that the USB connection to the phone is intermittent. Do the following:
Make sure you have the latest version of iTunes (10.4) - if not, download and install it from htp://www.apple.com/itunes
Reboot your computer
Disable your antivirus and firewall software
Disconnect all USB devices except keyboard and mouse
Connect the cable to a USB port directly on your computer, not to a hub; do not connect the other end to the phone yet (If your computer is a desktop or tower and has ports on both front and back us a port on the back)
Launch iTunes
Connect the phone to the other end of the cable
If the phone is recognized in iTunes proceed with the Restore
If the phone is NOT recognized by iTunes:
Disconnect the cable from the phone (leave connected to the computer)
Hold the HOME and SLEEP buttons until the screen goes blank, then IMMEDIATELY release the SLEEP button but continue holding the HOME button
Connect the cable to the phone while holding the HOME button
Wait for iTunes to recognize the phone, then release the HOME button (this may take several minutes of holding)
If you still have a problem after these steps take the phone to Apple for exchange. -
Just got my iPhone 4 a few weeks ago and can't hear people on phone unless its on speaker phone.
I just got my iPhone 4 a few weeks ago and I love it so so so much but now today I can't hear anyone unless its on speaker and they can't hear me. I heard apple is better to talk to about this other than Verizon. I was wondering how much it'd cost to replace it from apple??? PLEASE HELP. I'm so desperate.
Did you try a hard reset on the phone by holding the power button and the home button for more than 10 -15 seconds? Then try to make a call.
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i got new iphone 5s, but i cant call and i dont know my number, i got new iphone 5s, but i cant call and i dont know my number
Where did you get the iPhone?
(1) A Carrier?
(2) Direct from Apple?
(3) Someone not an authorized Apple agent..
It needs to be Activated........... -
I just got a WD My Passport 1TB External Harddrive and i have already backed everything up to it but im still a little nervous about erasing things off the physical drive on my macbook pro since it says my disk utility is out of space an implying i need to erase items.
I cant find the options to erase selected items it only shows that i can erase everything.
I mean technically i suppose i could erase everything an have a fresh start since its backed up to my external. But what exactly are the specific items being erased?
I have bought the newest OS X 10.8.2 an worried that it will get erased also an end up having to repurchase it.
Can anyone help me?
<Personal Information Edited by Host>Black_Chevy07 wrote:
I just got a WD My Passport 1TB External Harddrive and i have already backed everything up to it but im still a little nervous about erasing things off the physical drive on my macbook pro since it says my disk utility is out of space an implying i need to erase items.
I cant find the options to erase selected items it only shows that i can erase everything.
I mean technically i suppose i could erase everything an have a fresh start since its backed up to my external. But what exactly are the specific items being erased?
I have bought the newest OS X 10.8.2 an worried that it will get erased also an end up having to repurchase it.
Can anyone help me?
If you are trying to delete some files get out of Disk Utility, it is not for that!
How did you backup and what are you trying to achieve?
Please post the exact error messages(s) you have received. -
hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate
IMEI013417000881376Mate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
I Just got my iphone 5 and it keeps saying I have no service off and on . It does it everywhere I go no matter where I am . What should I do?
Make an appointment at the Genius Bar at your local Apple Store.
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I have an phone 4s , just bouhgth an iphone 5c using same acct no and having problems downloading apps on both now
see this and the iPhones are discrete wiping one will have no impact on the other
What to do before selling or giving away your iPhone, iPad, or iPod touch -
hi>just got new phone today iphone5s i set the fingerprint passcode and downloaded new software from phone and it disabled code , now it wont connect to itunes to restore as it says needs a passcodem, not sure what to do thanks
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.
Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
Just got new iphone 6, won't connect to macbook pro?
Hi, I've just got a new iphone 6 and when I connect via USB to my macbook pro, it doesn't recongise it. I want sync and restore my backup from old phone.
Any ideas why?If you don't see your connected device in iTunes for Mac - Apple Support
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Hi everyone I just got a IPhone 5s today and I had a 4s I can't find all of my apps how do I do this
Hey I got a IPhone 5s today and I have tried to load my apps from my IPhone 4s onto the new one but i am missing stuff
How are you trying to load them? You should be able to do it via iTunes but you can also do it by tapping App Store on the 5S then Updates in the lower right then Purchased at the top. Apps already installed will have "Open" at the right and those not installed will have a cloud download icon at the right. You can tap on that to install them. You would want to be on Wi-Fi at the time.
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How do you change passwords in email accounts?? Have new iPhone and no record of previous passwords. Dumb I know but I'm in a real bind.....
See http://support.apple.com/kb/HT5787. (Your iCloud ID is also an Apple ID.) If you don't have access to your old email account and can't use security question authentication to reset your password, you'll have to do one of the following to turn off Find My iPhone so you can chang the iCloud account on your phone:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).
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