Hi Everyone,I need your help for Recovery as I face APPCRASH issue :(

Hi,
since I bought my laptop I noticed that no application of Cyberlink was working like DVD Suite or Power2go.But I did not pay attention to that.
But nowafter one and hal years when I want to refresh my laptop by using Recovery Manager and recovery Disc Creation, it is giving me same APPCRASH error as it has been giving for Power2go or DVD Suite.
F11 does not work as well it says something like drive is inaccessible or software/hardware issue...
Still my laptop is fine but a little heavy that s why I wanted to refresh it
No hardware or sofware changes were made ever.
Laptop specs. are:
HP Pavilion dv4i 2100, Notebook PC
Serial # {Removed for privacy}
Product # VN673AV
Warranty has been expired
At HP website regarding this issue they say to turn on wireless before Recovery but it does not work for me.
Please anyone HELP me out please.
waiting anxiously for any positive reply!!!
Kind Regards,
Jawwad

I did exactly as I described in my loaner Envy17-3002ea's Disk management. see the image
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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