Hi everyone..

i have a problem with my imac. i have the 10.6.8. when i insert a disk cd/dvd it cant be read. in system preferences looks like it works. please help me i cant even re install the apple install dvd

Go to > Apple Computers: Troubleshooting the slot-loading SuperDrive and scroll down to the Specific troubleshooting section.

Similar Messages

HT201084 My family shares one Apple ID on multiple devices. How do I switch everyone over to their own Apple ID without having to erase their iphones and ipads?

My family currently shares one Apple ID on multiple devices and has for quite awhile. How do I switch everyone over to their own Apple ID and the Family Sharing without having to erase their iphones and ipads?

Thank you again for your time, GB.
I set up individual Apple ID's for my children so that they could have their own Apple ID on their individual iPad minis (gifts from grandparents last year). When I go to iCloud under Settings, I see my Apple ID listed at the top, then my children's listed under Family Sharing. So the device is still using my Apple ID for iCloud, iTunes, etc., correct?
To "assign" their own Apple ID to their own iPad mini, I would need to "Sign Out" from my Apple ID. When I attempt to do so, I receive a warning that all of the Documents and Data will be lost/deleted.
So, instead of doing this, I figured out that I could do what you suggested. Signing in using a child's Apple ID will allow her/him to use Game Center, FaceTime, and Messages just fine. However, using their Apple ID for iTunes & App Store proved to be a problem: Purchased Music and Movies appeared in iTunes, but my Purchased Apps did not appear. Some Apps even disappeared, e.g. Proloquo4Text (a $99 app to help my son speak with his iPad).
So I reverted to using my Apple ID for iTunes & App Store, and I get everything that I want, EXCEPT for the iCloud storage for each Apple ID.
So that's when I started wondering how Family Sharing was really benefiting me ~ It was a lot of work (deleting apps to allow space to download iOS 8, etc) without any benefit that I can see. UNLESS I find a means to allow me to sign in each iPad's iCloud account with a different AppleID, then perhaps restore the Documents and Data from a backup? Would that work?
Thanks.

My computer has been infected with a Trojan Horse. It has completely taken over my Mac email account and was sending out malicious email to everyone in my address book. At the same time it infected my iPhone---I am no longer able to receive or send emai

My computer has been infected by a Trojan Horse. It has taken over my Mac email account and began sending out malicious emails to everyone in my address book. I cleared out my MAC address book and began using my AOL email account. It took a few days and then my AOL email account was infected and has now been send out malicious email to all my contacts for over a month. It has also infected my iPhone--I am no longer able to send or receive emails on my iPhone. Also, once the Trojan Horse began using my AOL email it completely blocked me from using my MAC account by sending never ending popups asking for my email password to access my MAC email account, but it never accepts my pass word. The TH has also slowed down everything on my computer. It's like I am working on an old PC with dial up connection instead of the high speed digital connection that I have. The little color wheel spins constantly as I wait for sometimes over a minute for a page to pull up. If it pulls up at all. I have tried to use the 2 disks that came with my computer to completely remove everything on my computer and then reinstall all the programs, but I am not allowed to sweep my computer clean. I thought maybe my disks that came with my computer were defective so I called Apple and they sent me 2 new disks. I am not able able to clear my computer with the 2 new disks either. I have done this before successfully so it's not something new to me. I do remember when I believe my computer became infected: I had googled an unusual sewing term, and I was opening what appeared to be legitimate sites, when all of a sudden a pop up appeared that said that my computer had been infected. I immediately shut my computer off, but it was too late. I downloaded a virus program for Mac, and it has never found a virus or problem at all. I think it is part of this Trojan Horse, but I am unable to delete it from my computer. It refuses to uninstall. The Mac Trojan Horse is real and it is terrible. If anyone has any suggestions for me I would be very appreciative,
Beth
vu

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Why does everyone at my work loose their internet connection when I update Adobe Cloud Products?

Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when I start my Adobe Cloud Product update or when I try and download my Adobe Cloud Product everyone at my work looses their internet connection and so do I. But the update keeps downloading and installing.

I am sorry FooWingLi but the difficulties you are describing sounds more like a local network configuration issue. I would recommend working with your I.T. department to investigate this matter.

I Think Everyone Is Missing the Bigger Picture Here!!!

Is CC a ripoff? Yes and No. If you are new to the platform, than no. Where else can you get all this software for 600 a year, but that is not the issue I am having. I do not like being told that I have to rent the software for 50/month, because that is only the start. I am an avid CS user, Premiere, AE, PS, Illustrator, DW and now I am at a crossroads as to whether or not join the CC. 600 per year may not be that bad, but if this becomes your main workflow, what happens when Adobe and all their corporate greed, and yes it is greed decides it needs to be 75/month, or 100/month. I currently have 3 computers that I work off of, and the CC will only let you use two so now you have to buy another license for another 50/month. So now I am 100/month for the same setup of using CS6. So now if I am a new user, where is the savings? I get the discount for the first year for upgrading...then what? How high does the Adobe price go? Adobe itself stated that they will never sell a perpetual license again and let people use the software for as long as they want. That my friends is corporate greed. My much loved Adobe has now joined the ranks of Apple. Those of us who love the Apple OS and have been using their computers for years are now caught in inflated price gouging for sub-par machines when compared to the new PC rolling out at half the price and twice the power, and you all know a good PC will last just as long as a Mac. This is forcing many, and myself to change our workflow and begin moving to a PC route simply because of Apples greed to sell a 15" mac book for 2700.00. No thanks Apple. Now Adobe has stepped up to bat and basically doing the same thing. They are forcing our hands, removing the option and telling us what we can and can't do, forcing us loyal Adobe users to change our workflow to accomodate them.
The problem here is the same as our problem with our government. We let them do it and get away with it. Gas prices will never come down because we the consumer have shown that the market will bare that price and we will continue to pay it and take it. Until enough of us step up to Apple and say no more of your record earnings and way over inflated prices, they will continue down their path and we will continue to get robbed by them. Well, the same thing goes here for Adobe. We at the end of the day have the say so as to the fact if they succeed or fail. There are other options out there....good ones also, and if we provide the exodus, Adobe will have no choice but to respond, but the sad thing is that we have become a world of sheep and followers and we will contine to take it in the rear from companies like Adobe and Apple and let them get away with murder.
Adobe will raise thier price and by then it will be all too late. We the consumer ultimately has the power. I say no more. Let Adobe rot until they learn that giving us no choice to choose, only leaves us the choice to say no.

I have seen considerable negative feedback from the forums and our clients mostly around the endless rental of the software. The issue that seems to be the crux is the requirement to continue the CC to open the editors own media/work down the road. That argument I can definitely understand here and there is a simple fix to that if management at Adobe would stop and think about this. However for the sake of argument and to explain the warning I have been telling folks for a couple years now, I will give Adobe's perspective. Cloud based Delivery for all software especially OS's is coming. Whether you want it or not it's coming and when Microsoft and Apple make the move, get ready for 10 to 15 dollars a month to launch Windows or OSX. Linux is the last line of defense and until the Linux open software forum gets some standardized API's out there to lower development cost and time, it doesn't look good.
Adobe as a company looks at the Cloud Distribution as the golden goose for software companies. For years Software companies have bemoaned the cost of software piracy, R&D design time frames shrinking with tremendous industry changes annually, and support costs related to hardware manufacturers/system OEM's or version differences in software. Add to this the ability to plan R&D asset requirements, development costs of several projects over a period of time, and synchronizing releases with other software that company may develop as well. The publicly traded software companies have to further report cost analysis and earnings expectations months/years ahead of time. Those variables along with increasing sales interest through product evolution are all essentially solved with the Cloud Distribution model. With the cloud, piracy is minimized or even relatively eliminated depending on the verification or cloud model. The expected profits/earning long term are far easier to plan and forecast. This allows Adobe to plan R&D assets accordingly to the relative earning index and ensure the Public reporting's are good for company and investors. Adobe will be able to release software upgrades and improvements on demand rather than with a en mass planned release every year or 2. This keeps clients continued interest in the products and allows Adobe to shift R&D resources/personnel versus running teams for each product. This last part is really the crux of the partner relationship Adobe is creating with their clients. It is in the best interest of the clients for Adobe to succeed as it is in Adobe's interest that the clients succeed. So a equal partnership is formed with this model. It's also why the cloud delivery is a good evolution of software distribution.
The Downside to the cloud distribution is the ability to open content created during the subscription after a client lets that expire. This really brought up the argument of who owns the content created to the table whether intentional or not. This really was not a good idea to have that argument tied to this right from the beginning of the transition. The simple fix to this is set a period of time such as 2 to 3 years as a cycle. When that period of time is reached, the Cloud version changes from V1 to CC V2 and all clients who have subscribed to the Cloud for 18 to 24 months depending on whether 2 or 3 years have the option to purchase a perpetual cloud account status for that version that just rolled over. This should be a simple low cost development project that just updates the signature of the application. Then the cloud server just verifies whether you are licensed for current V2 or a perpetual V1. All features released after V2 is rolled over to will not be available for V1 perpetual licenses. That will also end the support for V1 other than support plans. This will allow clients to own the rights to their media and the ability to continue working with it and give Adobe a bump in revenue every 3 years to justify such a plan. Whether a new feature is added right when it rolls over wont matter since it's simply for the clients to have the ability to own their media created. That I believe would really end the majority of the negative concern right now from loyal Adobe Clients and still be in the best interest of both parties.
Let this though be a warning to everyone about what is coming. There are way to many advantages and very few if any draw backs for software companies with the cloud delivery model. The piracy and consistent revenue alone is enough to make this industry wide. This started with the Google Laptop and really is just now starting to come to the market. The clock is ticking and the time is coming where it will cost $10 a month just to login to your OS. I really highly suggest people who dont like this start really pushing those in the Linux Arena to get their acts together and start standardizing for development instead of pushing for complete open source. That dream was squashed long ago. Companies have a right to make a profit on their development work and complete open source is way to much of a risk to that.
Eric
ADK

Onedrive for business: Shared with everyone issues

I
We've SharePoint 2013 and OneDrive for Business (on-premises..)
When user put a file on "shared with everyone" OneDrive folder, other users can't view it... Any idea ?

Hi ,
According to your description, my understanding is that “Shared with everyone” OneDrive folder does not work in your SharePoint 2013.
For your issue, please check whether everyone has the permission of accessing “Shared with everyone” OneDrive folder.
You can go to your OneDrive -> My Documents. Click Sharing column of “Shared with everyone” folder, make sure it is shared with everyone:
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

My Air Drop feature is not working. I have an iPhone 5S running iOS 7.0.3, my wifi and blue tooth is on and I am set to "everyone" in control panel. I am not able to see anyone in the AirDrop box to be to share pics or contacts.

My wifi and Bluetooth is on, in control panel I have "Everyone" on, I cannot see other iOS devices that are using iPhone 5 or 5S. My phone is only a couple of weeks old and was purchased brand new and I am on AT&T. I can not see other devices and other devices can not see me. I checked the manuel and I don't see any other settings other then what I described above in regards to control panel. Anyone have a solution for me? Oh by the way I have rebooted my phone, did a hard reset 3 different times but still not working. I do have an active iClould account.

I read a previous blog from a Mac user who was having an AirDrop issue. He resolved it by deleting his icloud account and reinstalling it. I figured what will it hurt to try this with my iPhone 5S. Well I am happy to say it worked. I recall recently changing my Apple ID password. This must have affected the Airdrop feature. When I reloaded my IClould account it started working. I don't know why but it's something you can try if all else fails. Hope this helps someone.

Hello everyone: I am going to buy a new ipad in Australia and after that I am going back to China. I am just wondering if I can use it in China without any problem? Do I have to unlock or something like that?

Hello everyone: I am going to buy a new ipad in Australia and after that I am going back to China. I am just wondering if I can use it in China without any problem? Do I have to unlock or something like that?

The iPad is not locked. Read the specifications.
http://www.apple.com/ipad/specs/

I am having a hard time with a page that is working for everyone else. When I click on anything in the site I get a message that says "The page you were looking for doesn't exist." This is happening on both my ipad 2 and my iphone 5. I cleared my cache

When I click on anything in the site I get the message " The page you were looking for doesn't exist." This website works for everyone else, but not on my iPad 2 or iPhone 5. I cleared my cache and history on the iPad, but it still isn't working.

I live in Germany and my credit card is in my native country of Holland .. then it
doesn't accept my credit card.
Your first statement explains the second statement. To use the German iTunes Store, you need to prove that you're a resident of Germany (that is required by the content owners who will not allow cross-border sales) and the only way Apple can provide such a verification is by requiring that you enter in either a German credit card or a German-purchased iTunes prepaid card. Since I presume the former is not a possibility, you'll need to do the latter if you wish to purchase content from the iTunes Store. Again, this is not Apple's choice but is forced on them by the content owners as a requirement for Apple being allowed to sell the content. The EU is working on regulations that would force the content owners to allow access pan-EU, but that's still in the works.
You do not need an iTunes Store account to activate and run your iPad, though; at least, I didn't need one for either of my two iPads. If you only want to set up an account so you can get free iPad apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical. This seems to come and go, or only apply to App Stores in specific countries, so you may not see the option for "None" when asked for a payment type.
As to the German iTunes Store in English, you can comment to Apple on that via their feedback pages:
http://www.apple.com/feedback
Regards.
P.S. Regarding "this is the only place for a complaint and that will no doubt get removed because
I'm not full of happy joy sparkles.
As stated in the terms of use to which we all agreed, this isn't a complaint forum, it's a technical support forum. You don't have to be full of "happy joy sparkles", but posts that are nothing but complaints may indeed be removed. If you want to complain to Apple, use the feedback pages.
Message was edited by: Dave Sawyer

Regarding receiving texts as emails: Can you apply this setting to one individual? I want to continue to receive texts from everyone else except one person!

Regarding receiving texts as emails: Can you apply this setting to one individual? I want to continue to receive texts from everyone else except one person!

Don't want to block the person, just have all his texts going directly to my email so that I can maintain a continuous record of his text contacts (rather than remain in text form).
It appears that I must select an option that makes ALL texts go to email, which I'd prefer not doing.

My microphone is not working on my IPAD 4... It's version is 7.0.4. Please help me coz i cant my sister in HK can't hear me on skype. It's our only way of keeping in touch. Im so helpless. Please help me. Thank u and God bless everyone.

My microphone is not working on my IPAD 4... I can't figure out if the problem has something to do when i updated the version. It's version is 7.0.4. Please help me coz i cant my sister in HK can't hear me on skype. It's our only way of keeping in touch. Im so helpless. Please help me. Thank u and God bless everyone.

Have you tried reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Create a folder on the desktop and share with everyone if it does not exist on a Windows 7 PC - No Domain

I have a script that needs to be modified to create a folder on the desktop and share with everyone if it does not exist on a Windows 7 PC - No Domain. Here is the script, need help at bottom
=======================================================
Set objShell = CreateObject("WScript.Shell")
objComputer=objShell.ExpandEnvironmentStrings("%ComputerName%")
IF Right(objComputer,3) = "000" Then
Else
strShortcut = objShell.SpecialFolders( "Desktop" ) & "\%username% Share.lnk"
strShortcut = objShell.ExpandEnvironmentStrings(strShortcut)
Set objLink = objShell.CreateShortcut( strShortcut )
objComputer=objShell.ExpandEnvironmentStrings("%ComputerName%")
objServer=Left(objComputer,7) & "-000"
objLink.Description = objShell.ExpandEnvironmentStrings("%username% Share")
objLink.TargetPath = objShell.ExpandEnvironmentStrings("\\" & objServer & "\Users\%username%\Desktop\%username% Share")
objLink.Save
End If
=======================================================
if "C:\Users\%username%\desktop\%username% Share" exits do nothing
if not create the folder and share it with everyone read only
======================================================
The section directly above is what I need to add, anyone have a clue how to make this work?

Bill: Can you suggest a site? I am in the weeds here trying to get this done yesterday. I have been reading code and trying to figure this out since yesterday morning. I have to roll out this image to 2 dozen machines and
this is holding us back. Any idea which site I can post to for help?
The bigger issue is that you have been given the answer to this in many different forms and, because you have no technical background, you fail to see what is being shown to you. That is why I have repeatedly suggested that you hire a consultant.
The link to the learning material is at the top o this page. You can also search the web for Windows consultants.
In the learning link you can also look up how to manage files. If, in the beginning you had chosen to use the learning materials you might not be in this bind.
Look up and research the FileSystemObject.
¯\_(ツ)_/¯

I have a virus on my iPad that sends out bogus emails to everyone in my contact list. I don't know where it came from (email, apps not from iTunes, etc) but it sits somewhere on my iPad. Does anyone know of a scanning app that will find and eliminate it?

I have a virus on my iPad that sends out bogus emails (no subj and an URL that goes nowhere) to everyone in my contact list. I don't know how it got on my machine (email, non-iTunes apps, etc.) Does any one know of a scanning app that can find this virus and eliminate it? I have an iPad version 3 (WIFI) with 6.0.2 IOS. This scanner should be capable of running on my iPhone as well -- just in case it made it to to my other IOS machine. Thanks for your help! Steve

The chances that it's a virus on your iPad or iPhone is very slim. Who is your mail provider? it's far more likely that your address has been spoofed and it's your mail service that has been compromised not your iDevice. I know my Yahoo mail was hacked and people in my address book received spam mails that I didn't send.
have you changed the address on your e-mail account?

Can I use two or more seperate Apple ID accounts on Apple TV? Everyone in my family has a different account.

Can I use two or more Apple ID accounts on the new Apple TV? Everyone in my family has a seperate account.

Of my 7 Apple TV's only one is connected by ethernet, they all work as expected, more often than not at the same time (I probaly haven't had 7 running at the same time, it depends on who's using what))

Hello everyone, hoping for some help with my new Apple Cinema Display 20"

Hi everyone, I bought an Apple Cinema Display 20 inch LCD monitor, just about 3 weeks ago. I have two issues I am hoping to get some help with.
1) I am using the screen on a PC with Windows XP, and I was very disappointed at the lack of PC support. I have no on screen display (OSD), so I can't see what percentage I have my brightness set to, and I can't alter the colour or contrast of the display, etc. Luckily it defaulted to very good settings, but I would really like to be able to use the (fan made?) program called "WinACD". If I would be best asking somewhere else, please direct me there. If not, my problem is that I installed it added the "Controls" tab, but it just says, Virtual Control Panel "None Present". I have tried googling for an answer, and I have seen many suggestions, but none of them worked. I installed the WinACD driver without my USB lead plugged in, and someone said that was important. So I have tried uninstalling, rebooting, then reinstalling it again with the USB plugged in, and a device plugged in to my monitor to be sure. It didn't seem to help. I have actually done this process a few times, just to be sure. So I would really like to get that working if possible.
2) I am disappointed at the uniformity of the colour on the display. I have seen other people mention this (again, after a google search), and that someone seemed to think it is just an issue we have to deal with, with this generation of LCD monitors. Before I bought this screen, I had an NEC (20wgx2), and it had a very similar issue. Most of the time, you cannot see any problem at all, but if you display an entire screen with a dark (none prime) colour, like a dark blue green colour, you can see areas where it is slightly darker than others. It was more defined on the NEC screen, and that is why I returned it. I now bought this Apple Cinema Display, because it was the only good alternative to the NEC. (It has an 8bit S-IPS / AS-IPS panel, which was important to me). But the problem exists in this screen too. It isn't as bad thankfully, but it still exists... I have actually tried a third monitor just to be sure, and the problem existed very slightly in that one, so I think I am probably quite sensitive in that I can detect it.
It is most noticable to me, because I do everything on this PC. I work, I watch films, and I play games. 99% of the time, I cannot see this problem. But in some games (especially one)... the problem is quite noticeable. When you pan the view around, my eyes are drawn to the slight areas on my screen which are darker, and it ruins my enjoyment. To confirm it wasn't just the game, like I said, I can use a program to make the entire screen display one solid colour, and if you pick the right type of colour (anything that isn't a bright primary colour), I can see the problem - albeit fairly faintly.
I am pretty positive that it is not my graphics card or any other component of my PC, by the way, because everything is brand new and working perfectly, and the graphics card specifically, I have upgraded and yet the problem remains - even on the new card. Also, the areas that are darker, are different on this screen than on the other screens I have used.
So basically, I would like to register my disappointment at the lack of perfect uniformity on a screen which cost me £400 (over double what most 20 inch LCD screens cost), and I would like to know if anybody could possibly suggest a way to fix it?
It is upsetting, becuase although this problem exists on other screens too, this is, as far as I know, the most expensive 20" LCD monitor available today, and uses the best technology available too.
p.s. If anyone would like to use the program that lets you set your entire PC screen a specific colour, it is called "Dead Pixel Buddy", and it is a free piece of software, made by somebody to check for dead pixels. But I found it useful for other things too, including looking at how uniform the colour of the screen is. That's not to say I was specifically looking for this problem by the way... the problem cought my eye.
Thanks in advance!
Message was edited by: telelove

I've been talking about this on another forum too, and I made some pictures in photoshop to describe the problem. Here is what I posted on the other forum:
Yes, "brightness uniformity" definitely seems to be the best description of my issue.
Basically it just seems like there are very faint lines down the screen, that are slightly darker than the other areas on the screen. They aren't defined lines, and they aren't in a pattern. It's just slight areas that are darker, and the areas seem like narrow bands/lines. Usually you can't see it, but in some cases, it is quite noticeable. It is mainly when I'm playing a game. The slightly darker areas are not visible, and then when the image moves (because I am turning in a car, or turning a plane, or turning in a shooter etc.) the image moves, but these slightly darker areas stay still, and that makes them really stand out.
As for how it looks, I tried to make an example in photoshop:
Original Image:
http://img340.imageshack.us/img340/3045/td1ja9.jpg
Then imagine turning the car around a bend, and then it looks like this:
http://img266.imageshack.us/img266/959/td2hq7.jpg
It's those lines in the clouds. If you can tab between the two images, you can see the difference easily. Imagine seeing those lines appear, every single time you move in a game. (I haven't tested this in movies yet, but I am assuming it's the same).
It isn't very clear on a static image. But when the image moves, the darker areas stay in the same place and it draws your eyes towards them. It isn't terrible, but it is annoying, especially consider how much this screen cost.
Message was edited by: telelove

Hi everyone..

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