Hi friends.. I just bought an used iPod 5 touch. I am trying to set it up. But it says it is already linked to some icloud email account and they need to remove this device from their account. Who sold it is not responding now. Please suggest on what 2 do
need your help
Hey VPKR, Nice of you to try, but not really. Apple will do nothing without a count order and it's not likely you are doing to get one. The only way you can find out information that may tell you who the owner is, would require the password-- it's a "Catch 22." Turn the iPod over to the police, give then all the information you have about the person that sold it to you, and go from there. If bought online, through a web site like eBay, etc. contact the site about a possible fraudulent sale, you may some recourse to either get your money back and the web site can block this person from trying this again. Follow the instructions the web site gives you about what to do with the iPod. They may tell you send back to them or give it to the police. If you used a check or credit card, call your bank or card company and put out a stop payment, then turn this iPod over to the police. Hope this helps. Thanks for being an honest person. Cheers.
Similar Messages
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how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch
You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one -
I have a second hand iPhone 4S and it's locked to someone's Apple ID . I don't know the previous owner so I can't ask them to erase this device. So what is the sollution?
You need to return the Device for a refund, as you will not be able to re-activate it.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls
Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I just bought a used 2nd generation iPod Touch. The previous owner did not delete his Apple ID. I don't know his password. Meanwhile, I have a Apple ID and password from my previous Nano and iTunes library. How do I hook my new iPod Touch with my existing account? Currently, I cannot access Apps store on Touch. Help!
Sign out of the Touch and then sign in Using Your Apple ID...
No need to create a New ID... -
I purchased a used iPod touch advertised as 2d generation. I later found that it is first generation. I can use the device for my limited purposes but only when connected to my desktop. For some reason that I can't figure out, I am unable to download "more episodes" for my podcasts or otherwise connect to the iStore when using my wifi connection. Can anyone provide a fix for this problem. Note that my technical skill level is about 3 on a scale of 10.
Does Safari work?
Does the iPod see the networks?
See:
iOS: Troubleshooting Wi-Fi networks and connections -
I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help
Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem. -
Hello everyone!i got a problem about this used ipad2 that i had bought from a friend of my friend.the problem is i cannot activate it i asked my friend to contact the previous owner..according to my friend the previous owner had already removed the device from his account..but still it keeps on asking me to enter the email and password..what should i do now?maybe the previous owner didn't want to give me his Email add ppassword for his own personal reason..please help me this ipad has been in here since April 2014..thank you
The person who sold you the device can remove the ID without giving it to you. Follow the steos in "What to do if you no longer have the device." In the artcle below. If you can't find the person or they won't do it you're stuck with a unusable device.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?
See this previous discussion.
icloud: The maximum number of free...: Apple Support Communities -
I just bought a 5g iPod touch and was wondering if there were any ihomes out or coming out soon that are compatible with this device. I know there are adapters and cables you can purchase to use with your existing ihome but read the poor reviews on them and was scared away. I use my ihome very regularly and need this accessory to work with my new iPod. If you have any information on this, please help!
iHome already makes docks that support the Lightning connector:
http://www.ihomeaudio.com/products/#/?filter=28
Regards. -
I gave my old ipad to a friend. I deleted all information and reset settings. Now she cannot set it up until I remove this device from my apple account. How do I do that?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Cheers, Tom -
I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!
Thanks for no help... but for anyone else, turn off itunes match on the ipod
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Just bought a new iPod Touch 16G - (I think it's a 5th gen.). I used my old iPod to record music rehearsals. This new iPod is stating that my old Belken mic (with new adaptor) is not compatible. Does this new iPod Touch have ability to record audio? If so, what do I need for a mic??
Thanks very much! I found the app, tested it, and it sounds fairly lifelike. Big help!!
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We bought a used Ipod Touch from a private party. We can download music when it's hooked up to the computer but can't download any games or songs by using the wifi. How can we change the password so we can do this?
You should restore the the iPod to totally erase the iPod and add your own media to the iPod.
Connect the iPod to your computer and restore to factory settings/new iPod via iTunes.
iTunes: Backing up, updating, and restoring iOS software -
I need to remove a device from my Itunes account. The device is not operating and I am on the road.
What sort of transaction ?
If it's an auto-renewing subscription that is due then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If it's a pre-order that is being released then see this page : http://support.apple.com/kb/HT5714
If it's something that you've already 'paid for' then purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will cancel/refund it : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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