Hi, general, restrictions and then enter the code it says its incorrect and we have no idea what it is..
Can anyone help me reset the restriction code under "general" then "restrictions" there is a restriction code that we never set but have no idea what to put in there now.... it wont accept any numbers. Thank you.
try to put it in dfu mode/recovery mode (http://support.apple.com/kb/HT1808) then try to restore it by connecting it to itunes.
Similar Messages
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I bought a gift card from japan and when i enter the code it says the code must be redeemed in the japanese storefront
If your iTunes Store account is for another country, you can't redeem a card from another country even if you are currently present in that country. You would need to either move your existing account to the Netherlands or set up a new account in the Dutch iTunes Store, either of which would require you to also have a valid Dutch mailing address. Unless you're going to be in the Netherlands for quite a while, I would suggest you just give or sell that iTunes card to someone who lives in the Netherlands.
Regards. -
I bought a itune card from walmart and when i enter the code it say it had already redeemed
i bought a itune card from walmart and when i enter the code it say it had already being redeemed
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
I have recently bought Photoshop Elements. It has a redemption code on a separate card but when I enter the code it says it's invalid.
Where are you entering the redemption code?
Try Redemption Code Help -
I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?
The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers. -
I've received a message on my iPad that says "The provisioning profile Enterprise Open ID will expire in 3 days" and I have no idea what that means. The screen opens up to the General, Profile screen then has a place that would allow me to "Remove" this but I have no idea what this means. Can anyone help?
I have the same message, and NO, an IT Department has not installed software on this device. This is my personal iPad.
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all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.
Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time? -
How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!
I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens. -
We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this. -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
When trying to install a wireless printer, the WEP password says its incorrect. Is this a problem with the airport, my Internet provider or HP? I know the password is correct.
Your AirPort Extreme supports WPA.
WEP is outdated and considered fairly useless, so use WPA.
Be sure you are using AirPort Utility 5.6. If you are not running Lion then use AirPort Utility 5.5.3.
AirPort Utility 6.0 cannot administer 802.11b/g base stations. -
why can't I print a pdf file, it's asking for a password and I have no idea what it is it never asked for one before?
Good afternoon SaraThanks for responding. Yes, I have been able to open these files before without a password. Funny thing is it is happening on both my husband's laptop as well as mine. I'd appreciate any help you could give me but the file is very personal. So, if you can assist in a way that won't compromise the security I would be grateful for your help.Thanks and have a great day!Kim Morse
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