Hi guys, i ve baught the abo for lightroom and photoshop yesterday and today i wanted to install lightroom with creative cloud on my computer but there is an error that i havent got a valid key. does anyone know what to do now
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The Creative Cloud Version of Lightroom does not need a key. Is it possible you have a Trial or previous version of Lightroom installed and that is what you are seeing? If so, uninstall the Lightroom version you have and install it via the Creative Cloud Application.
Similar Messages
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i am trying to use logic pro 9 on my lion system and it continues to say I have a bad midi...when i go to check my midi drivers folders in my library its empty...does anyone know whats going on?
I
got your message about making sure to use the machine specific disk that came with my machine. Unfortunately, Apple no longer sells Tiger replacement disks. I've got a couple of bids out on ebay, and will update when I have news to add to this post.
Thank you for your help, Frank!
To be clear you called the 800 number and explained what the situation was, old machine and lost the original DVD's?
Just checking because if you just called and tried to buy the DVD's they might tell you they no longer sell them but you aren't really trying to buy them your trying to replace the ones that are missing.
Ebay may work but there is a certain specificity to the DVD's required which, even if they seem right, might not work.
Good luck either way. If you get a chance when you get the DVD's I'd be interested in hearing how it all works out.
regards -
is the a way to restore my iPhone 5 when it is no longer activated since i erased all content and data it keeps giving me this window that says my simcard is not recognizable does anyone know what to do?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
I am creating webpages with frontpage and trying to make collapsible lists. The lists collapse and work correctly in "preview" mode, but do not work when accessed through firefox or explorer 8. Does anyone know what I am doing wrong?
Welcome to the 'wonderful' world of HTML5 e-learning.
In my view, from the issues I am seeing everywhere, HTML5 output from rapid e-learning tools such as Captivate is not ready for the kind of mobile device e-learning you want to develop.
Sorry to be pessimistic, but you may need to consider going back to the drawing board and coding it from the ground up. -
I have a black screen which has the downloading circle going round and round but which is otherwise frozen and won't respond to
troubleshooting suggestions for turning it off and rebooting. Any suggestions please ?Reboot: Do this exactly: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until you see the Apple Logo, then let go of both buttons and your iPad should restart.
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I received error code (-50) when restoring my iPad2. Does anyone know what this error code means and how to fix it?
See the More Like This Section on the right...
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Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks
This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.
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Does anyone know what error message 6 means? No detailed explanation of 6 on this page. Got that msg when trying to update iPhone (4S) OS software.
http://support.apple.com/kb/ts3694#error6
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!
Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?
To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab. -
I ran a apple test and got a error code 4mot/1/40000003:hdd-1376 does anyone know what this is thanks
Buy a new drive and replace the old one. While the old one is still working (if it is) I would quickly make a bootable backup to an external drive if you have one, assuming you have no extant backup.
Clone using Restore Option of Disk Utility
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You will find suitable replacement drives at OWC.
They may also have a video tutorial. Or you may find a written tutorial at ifixit.com. Also may find one by Googling for it. -
My daughter set up her own itunes account (removed her device from my acct) and now her ipod touch won't sync with her new itunes account. Does anyone know what to do?
Who (which ccount) purchased the stuff?
To sync items purchased with your iTunes acount the iPod has to be signed into your iTunes account (Settings>Store to signout and in) -
Hi, ive go an iphone 3gs and im about to sell it, so i wanted to reset the phone, i went into settings and clickes erase iphone and then it turned off and wont turn on now does anyone know what to do. thanks x
http://support.apple.com/kb/HT1414
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I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
Does anyone know what this error code means?My itunes will not even open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll." Please let me know if your know anything! It is greatly apprecitated!
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a
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