Hi, how can my store credit balance be removed so I can change the country
hi, how can my store credit balance be removed so I can change the country?
Click here and ask the iTunes Store staff to zero your account balance.
(124934)
Similar Messages
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Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
how do i cancel iTunes match? i am trying to change the country details as i am now in germany, but keep getting a message saying i first need to dance the existing iTunes match
When you try to change your county, you might see one of these messages:
You have an active iTunes Match subscription; you must cancel it before you can change stores.
You have at least one incomplete pass. Passes must be complete before you can change stores.
You have rentals that have not expired; they must expire before you can change stores.
You have a store credit balance; you must spend your balance before you can change stores.
You have one or more pending store credit refunds. You must wait a few hours for these to complete before you can change stores.
You are part of a family. You must leave the family before you change stores.
From
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account - Apple Support -
Hi,
I have moved country and because I have .82 cents in credit on my account it won't let me change country ? I have tried buying something in the hope that it will use my credit and just take the additional from the CC but that doesn't work.
Any ideas ?
Thanks - KianR ( A frustrated APP STORE USER! )Click here and ask the iTunes Store staff to zero your account balance.
(102805) -
How can I change Country/Region when I still have store credit balance?
I registed an iTunes account when I lived in Japan and I used Prepaid Card to redeem Japanese Yen to account (Country/Region=Japan). I have 60Yen in account now, this amount is smaller than cheepest apps (cost 85Yen).
Right now, I came back to Vietnam and want to change Country/Region and to continue purchase apps in Apple Store:
- When I change Country/Region, I received error message "You have a store credit balance; you must spend your balance before you can change stores.". But I couldn't spend money due to not enough money.
- When I change Payment Type to Visa card, I received error message "You payment method is not valid in this Store. Please enter a new payment method."
How can I change Country/Region when I still have store credit balance? Please help me solve this issue.You can't change your account's country when you have a balance on it. If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT1311 how can I change country in iTunes store when I have a store credit balance?
I have a store credit balance of $0.23 with which I can buy nothing but I am not allowed to change region until I spend it. what can i do?
You will either need to spend the balance or you can try contacting iTunes support and ask if they can remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i want to change the country from USA to EGYPT in the itunes but i get a message saying, u have remaining balance which is 0.44 USD, how can i find some thing for 0.44 USD to spend this sum so i can switch my account to the right store??
Buy something for more than the balance and charge the remainder to a credit card, or write Apple and ask them to keep the balance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help
It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck! -
I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
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I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it The Error was you have a store credit balance you must spend your balance before you can change stores and I have saudi credit card Used it before
Click here and request assistance.
(78468) -
I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?
Click here and ask the iTunes Store staff to zero your account balance.
(92880) -
HT1918 how can i change the country of my account while having a gift card balance?
i have an account on the american store (which was originally in the canadian store) and i switched it because I bought my mac in america and i'm a student there and i got 100$ gift card to the american itunes store.
i now have 0.34 cents left on the account and that is pretty much useless to me. I now want to switch my account back to the canadian store because my credit card card is canadian and i can't do anything with the account until i switch it back to a canadian one..ad when i try to switch it- i'm told that i can't change the country on the account bc i have a $0.34 credit...and i don't know how to get rid of the credit. any help?Try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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You have store credit balance?
You have a store credit balance; you must spend your balance before you can change stores. I have $0.27 left in my US. I just want my UK store back. I can't even use my card and there's nothing to buy for 27cents. I'm pulling my hair out in frustration ? Please help I'm such a noob I don't even know how to contact them to reset it.
Or, you could Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us -
I am in the UK and I wanted to view an app but it said it was only available in US stores and it asked me if I wanted to change stores. So I stupidly chose yes so I could see the app. Terrible mistake. It was a rubbish app and I can't change my store back to the UK store, because of this, I cannot update my apps that aren't from the US store and it really frustrates me.
I've done what apple has said. Log out, sign in, change country/region to selected store but that didn't work. It said:
You have a store credit balance; you must spend your balance before you can change stores
What do I do?Oh and I do not want to clear my balance, I have quite a lot left on there.
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