Hi, I accidentally spilled water on my Mac Air on the very right side of the keyboard. After a few minutes, the screen turned white and a gray folder with a question mark came up and kept flashing. THEN IT DIED HELP.
After the screen turned white and the folder popped up, it just kept flashing. After a few minutes the screen just turned white completely and I could hear the noise of the drive. It just sat there still with the noise for a good few hours until the battery died and then my mac just shut down completely. I tried to see if the computer could charge, and it does charge. I just can not turn the computer on no matter what. It is dead. It might be the logic board or the drive...I'm hoping it won't cost me a new computer because I just got this 5 months ago....
Do not attempt to charge as that will only make the damage worse. You need to take the MacBook Air to an Apple store genius bar and have the technicians check and see what repair work is necessary. It only takes a very small amount of liquid to cause short circuits and damage.
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My son's ipod touch is not charging because the screen turns white and it freezes up. Trying to reset it and figure out the problem but don't kno what to do.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a first gen MacBook pro with intel chip. All of a sudden when I try to start up instead of the apple logo I see a file folder with a question mark. Phone support wasn't much help since it is a older machine. It's either a software issue or the hard drive went. Any ideas on how to fix if it's a software issue would be appreciated. Thanks a lot.
Thanks I tried that and when I click repair it tells me
Invalid volume header
Checking hfs plus volume.
Invalid b-free node size
Volume check failed
Error: the underlying task reported faliure on exit.
1 hfs volume checked
1 volume could not be repaired because of an error. -
I have a problem with lion. My MacBook pro froze and now I get a gray folder with a question mark.
I recently upgraded to lion but my screen just froze. I had to shut it down by holding the power button down. Every time I tried to start it again I got a grey folder with a question mark and couldn't do a thing. I' ve been told to restore snow leopard but I dont want to loose my files or email. What can I do?
Boot from your recovery partition. Check and if necessary repair your startup volume with Disk Utility. You may need to reinstall Lion.
OS X Lion: About Lion Recovery -
Laptop turns on but has a folder with a question mark in the middle
for the last month or so my computer has been acting weird. when i turnd it on one morning it wouldent load it just kept the apple sign logo on the screen then it would change too the circle with a line though it sign.
now the logo doesnt even show up and a folder with a question mark on it is shown. is there a way to fix this problum and if so estimated how much...Hi wizy;
It sounds like either your disk or the directories on your disk have been slowly going bad.
Do you have a backup?
The question mark indicates that your Mac is not able to find a system to boot from. I would suggest that you boot form the install media for your Mac and repair the disk with Disk Utility. Let us know the results of that and we can go from there.
Allan -
Hi, My name is Cassie.
I bought my iPod off of amazon just around the end of January of this year (2012). Last night I was playing around on my iPod. Listening to pandora, and editing pictures. I got to a picture and clicked edit, and then my iPod shut off. It rebooted itself and seemed to be running as if nothing had happened. I put my music back on and went back to the picture and tried to edit it again. I clicked the edit button and the ipod shut off again. This time, it kept rebooting. It went to the apple symbol to turn on and about thirty seconds, the time it normally takes to turn on, the whole screen went white and then shut off and tried rebooting again. It kept doing this over and over again. After a while, it did eventually stop, but only to a completely white screen. It was like that all night long because I fell asleep. (gave up on it). It is now the afternoon and after I held the lock button and the home button down the screen when off. I let it sit for about a half an hour, then I tried turning it on again. But it still is doing the same thing. I have no idea what I could have done to make it do this. Unfortunalty, I am not home to connect it to my own iTunes, but regaurdless, it wont even connect to the computer. I did have my ipod plugged in the whole time it was rebooting and shutting off last night. It was connected to my wall jack which normally works fine. But even having it plugged into the computer as it is now, its still doing the same thing. I am dissapointed that I might end up loosing everything that I have on it. I have not been able to sync it to my computer to save all the apps and pictures and music I have stored on it. I really do hope I can get some help or advice!
Thank You!!
-Cassie LawrenceReset the PRAM
Reinstall the operating system from the dvd (you will not loose your data) -
not sure of my opions. any ideas
Restart holding down cmd-opt-r. It will boot to Internet Recovery. From there you can reinstall the original shipping OS or restore from Time Machine.
http://support.apple.com/kb/ht4718 -
Plz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I dont have Itunes because it slows my computer down so i dont know how to reset it.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Sometimes the problem is due to a software glitch and seldom reoccurs. However, sometimes it is due to a hardwae problem. -
I can't get on my mac it flashes a folder with a question mark
I have an Imac with Leopard installed, my computer is several years old and it started to act up, it froze in the middle of my working on it and I had to force quit and another time I had to just shut it down. This happened a few times and the last time the screen came on with a gray folder with a question mark in the middle, flashing, what can I do and not lose my work and pictures?
Help..Start by booting into Safe Mode. Then follow these instructions to reinstall Leopard without having to lose your files:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
I can't unfreeze my ipod the screen is white and my computer doesn't reconize it
I was trying to play Truffela Shuffela and the screen turned white and its stuck and nothing is working. I tried to do the manual resart when you press the home and power/lock button for 10 seconds and 40 seconds. Then I tried to plug it into my computer but that didn't work either. I followed all of aplles instructions when the computer doesn't reconize it. This didn't work. PLEASE HELP!!!!!!
Try another sync. You can even deselect music for th first sync and then reselect it for a further sync.
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Help! the screen stays white and itunes doesnt recognize!
okay so this has never happened before, and i am really freaking out. so i was putting new videos in my ipod and then shut down my computer. i unplugged my ipod (no discontect button on) and and went upstairs to play my ipod on my speaker. i come back later and take it off my speaker, but the screen turned white and the light stayed on. i left it alone, and now it is still like that. the light has not gone off (but my light is always on because i set it like that) and the screen is white. itunes doesnt recognize it but my computer still makes that sound whenever i plug/unplug my ipod. can you tell me whats wrong and how to fix it?
i would re-boot the computers and ipod (hold the center button then put it on then off hold) and hook it up, if needed re-download itunes. Dont worry its happened before. Also make sure you have the newest ipod versions on the ipod 1.1.1 that should fix it. Also if you have the new version then re install it on you ipod. If not then call apple support
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when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what
Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ? -
My new Mac mini (3 month) didn't start up, all that appeared was a white screen and a flashing folder with a question mark inside it.
I followed by recommendations from 'Everything Mac': "shut it down by pressing and holding the power button for about 5 seconds.
Then hold down the Option key and press the power button again to start up the Mac mini. Keep holding down the Option key until
the Mac mini starts up."
But I got a Wi-Fi button only to chose and connect the local network. I connected to my network and I can't use this connection
becouse no icons.
Could you please help me?Your Mini (running 10.6.4) should have come with grey-colored install disks. Now is the time to put them into service. Turn on your computer so that there is power to accept disk #1 into the optical drive. Once the disk is in the drive, shut off the computer by holding the start button down until it powers off. Then turn it on this time holding down the "C" key to make the computer boot from the disk. The question mark that you saw indicates that the computer cannot find a bootable volume. This can happen due to corrupted system files or an improper shutdown etc. Once you are in the "Installer" you can choose Disk Utility from the Utilities Menu in the menu bar. Use it to repair the disk and to see if that can solve your trouble.
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Turned my mac book pro on and a folder with a question mark just flashes
TTurned my Mac book pro laptop on and all I get is a flashing folder with a question mark on the screen
Have you tried to boot in Safe Mode (keep the Shift key down while booting, until the Apple grey backdrop, spinning gear and progress bar appear)?
If you can boot that way, it means some third-party software is causing problems.
If not, try to boot in Single User mode (press the Command/Apple and S keys on startup), then type "fsck -y" (no quotes), press Enter.
You should get a return such as:
fsck_hfs: Volume is journaled. No checking performed.
fsck_hfs: Use the -f option to force checking
If you do, then your startup volume is accessible. Type "restart" (no quotes...), then press Enter.
If not, you can try the following command:
mount -u/w /
(there's a space between mount and the dash, no space between the dash and u/w, and a space between u/w and the slash sign).
There shouldn't be any visible return on screen after that command, but if you wait a few seconds, you could then enter the following command:
systemstarter
Then press Enter.
That could suffice to boot your system, but still not the graphical user interface.
When the prompt sign (#) returns, type "restart" (again, without the quotes), and press Enter.
Tell us how it went.
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