Hi, I already purchased Adobe ExportPDF Annual (Other,Multiple Languages), why I still have a free account?

Hi, I purchased the Adobe ExportPDF Annual, but my current plan is still the free account. Could you fix that?
Mengyuan

Hi Josuelouis7,
I would suggest contacting our customer service immediately to check the order details.
You can contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Rave

Similar Messages

  • 4 Adobe ExportPDF Annual (Other,Multiple Languages) services

    I just want to find out, I subscribed and paid for 4 Adobe ExportPDF Annual (Other,Multiple Languages) services, is it possible that I can use a different email and login for each of them?

    Hi Taxrek,
    Yes - although it can be tricky. You will need to create 4 different adobe.com accounts using separate email addresses. They will act like completely separate accounts.
    Let me know if that helps!
    Regards, Stacy

  • Solicito ayuda requiero cambiar idioma   al Adobe ExportPDF Annual (Other,Multiple Languages)

    solicito ayuda requiero cambiar idioma   al Adobe ExportPDF Annual (Other,Multiple Languages)

    Hi mariaa5299667,
    Do you need to change the language that the ExportPDF website is displayed in? If so, you can do that easily by following these steps:
    Log in to https://cloud.acrobat.com with your Adobe ID and password.
    Click your name in the upper-right corner, and then choose My Information.
    Choose a different language from the pop-up menu at the bottom of the window.
    Click Close.
    To see a list of the the languages that ExportPDF is available in, please see the FAQ: https://helpx.adobe.com/acrobat-com/help/adobe-exportpdf-faq.html
    Best,
    Sara

  • I recently purchased Adobe ExportPDF Annual and I'm unable to use this program to print a contract.

    I Earlier today I purchased Adobe ExportPDF Annual and I need help with using this ptrogram.

    This is a one sided Conversation. There is no feed back on Questions from ADOBE. I'm anew subcriber and ready to cancel Adobe and close my account.

  • Purchased Adobe ExportPDF, Annual on 22 Feb 2014, but it does not satisfay. Want to cancel it. How?

    Purchased Adobe ExportPDF, annual, on 22 Feb 2014 and tried to use it, converting PDF file to Word, but it did not work satisfactorily.
    So I would like to cancel it.
    How can I do it?

    HiNamio,
    In order to cancel the subscription, i would request you to kindly visit the below mentioned page and contact our support team
    http://adobe.ly/yxj0t6

  • Cancel Adobe ExportPDF Annual (Other,English) subscription

    Hello, I need to cancel Adobe ExportPDF Annual (Other,English) subscription. I am currently unable to sign in to myadobe, and have been on hold with customer help telephone line for over an hour. How can I cancel this subscription?
    Thank you

    Hi,
    I will take care of your request.
    Thank you.
    Hisami

  • --Please Cancellation of my Adobe PDF Pack account now! I'm within the 30 day window. --Cancellation of Adobe PDF Pack, Annual (Other,Multiple Languages) --Subscription price:US $89.99/annual with Tax: US$4.24/annual with the Total ofUS$94.23/annual. --Or

    --Please Cancellation of my Adobe PDF Pack account now! I'm within the 30 day window.
    --Cancellation of Adobe PDF Pack, Annual (Other,Multiple Languages)
    --Subscription price:US $89.99/annual with Tax: US$4.24/annual with the Total of US$94.23/annual.
    --Order number# Adobe Order number: AD013989409
    --email: [email protected] 
    --For complete details, just click your order number (AD013989409) and log in with your Adobe ID ([email protected]) and password.
    Thank You!

    See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
    [topic moved to ExportPDF forum]

  • I just purchased Adobe ExportPDF Annual & it won't convert a pdf file to a word docx file?

    Yesterday I purchased & had my Adobe ExportPDF Annual account set up & working.  However I cannot convert a pdf file to a word file.  My pdf files are 774KB & 810 KB and my browser is Microsoft Outlook.  I keep getting the same error message " An error occurred while trying to access service".  All other internet activities & email are working.  WHAT NOW?

    I can see Adobe really pays attention to this forum.

  • I purchased Adobe ExportPDF Annual for 23.88 yet i notice there taking a dollar of my bank account everyday even though i paid in full already, why is that?

    If i've already paid for the whole year for Adobe ExportPDF why are they taking a dollar a day of account?

    Hi Josuelouis7,
    I would suggest contacting our customer service immediately to check the order details.
    You can contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
    Regards,
    Rave

  • How can i cancel my subscription to Adobe ExportPDF Annual?

    I suscribed to
    Adobe ExportPDF Annual (Other,Multiple Languages)
    and found it very hard to use (not what i expected when I purchased annual subscription) and i need to cancel it before i can consider exploring other Adobe products. Help?

    Hi girls,
    I see that you've already canceled your subscription, but that it is still active until the next billing cycle. If you'd like, I can cancel it entirely, and process a refund for you as well, since you'd be canceling within the first 30 days.
    Please let me know how you'd like me to proceed.
    Best,
    Sara

  • If I purchase Adobe ExportPDF to edit pdf documents in word will it interfere with Adobe Acrobat 7.0 standard already on my machine?

    If I purchase Adobe ExportPDF to edit pdf documents in word will it interfere with Adobe Acrobat 7.0 Standard already on my machine?

    That's great, Hawkchuk! Be sure to let us know if you need any help once you get your subscription. Here's a link to the Getting Started document.
    Best,
    Sara

  • ADOBE EXPORTPDF. annuale, dal mio account  non risulta che ho un tale abbonamento in corso, anche perché l'avevo disdetto e vorrei NON continuare ad usufruirne.

    Ho ricevuto una fattura per il rinnovo del prodotto ADOBE EXPORTPDF. annuale  con validità dal 19-gennaio-2015 al 18-gennaio-2016 per un importo di 20.28 EUR, ma dal mio account  non risulta che ho un tale abbonamento in corso, anche perché l'avevo disdetto e vorrei NON continuare ad usufruirne. Come devo fare per avere indietro i miei soldi e disdire definitivamente il servizio? Grazie per l'attenzione. Saluti

    Hi leonardol10168801,
    I've checked your account  (using the email address that you've used here in the forums), and all I see is an ExportPDF subscription that was canceled in June of last year. I don't see any subscriptions started in January. Did you purchase the subscription via Adobe Reader for mobile? If so, those subscriptions are handled by the various App Stores (Apple's App Store, Google Play), and Adobe doesn't have record of them.
    You may want to Come contattare l'assistenza client to discuss these charges with an agent.
    Best,
    Sara

  • Can you please help me re-install Adobe ExportPDF Annual?

    Need help
    to re-install Adobe ExportPDF Annual?
    My purchase order @ is AD004177941
    Lost the first installation due to a serious computer problem which deleted all my programs.

    See if you find any answers here http://kb2.adobe.com/community/publishing/898/cpsid_89847.html
    If you still need help, please post in this forum http://forums.adobe.com/community/acrobatdotcom/exportpdf

  • Adobe ExportPDF Annual $19.99 package  suddenly dose not work after 3 months use

    I do need help from Adobe expert. My Adobe ExportPDF Annual $19.99 package purchased 4 months agao and it convert pdf into microsoft word or excel off line. Very easy and convinient to use. However, recently it just requires each file be uploaded online to get job done. The worst part is that it always takes very very long to to convert but still failed in the end. It drives me crazy, since I have a lot of doc to deal every day.  Besides, my Adobe cannot convert word or excel file to pdf anymore because all uploaded file must be in pdf form.
    Why it changes into just a complelete different product and how can I get it back?
    Thank you
    A

    You are more likely to get a useful reply if you ask in the ExportPDF forum http://forums.adobe.com/community/exportpdf

  • CANCEL- Can I chat or talk with a human on the phone?  I have an Adobe ExportPDF Annual.  So, if I cancel today, I still have to pay half of the fee?  I only used the service once or twice.

    Can I chat or talk with a human on the phone?  I have an Adobe ExportPDF Annual.  So, if I cancel today, I still have to pay half of the fee?  I only used the service once or twice.  I was looking for a phone number to call.  But, I seemed to have been in a loop.  I kept getting directed to this forum.  I would have really appreciated a quick link to a phone number.  Much more efficient on my end.
    I expected to be canceled in a few short minutes via a phone call.  Instead of have been in this endless and frustrating loop to this forum.
    Help please.

    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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