Hi I already used apple's link to remove u2's free album from my account but it has still been on my phone for the past few weeks. Can anyone help me? I can't swipe-delete because I have never downloaded it.
Hi I already used apple's link to remove u2's free album from my account but it has still been on my phone for the past few weeks. Can anyone help me? I can't swipe-delete because I have never downloaded it.
Edit: nvm disregard, i jst signed in and out
Message was edited by: Hanazawa88
Plus my apps like Mail and Safari randomly quit unexpectedly on me daily.
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I've tried backing it up on my computer, it works fine for a few hours. But, it just keeps acting slow. I've deleted atleast 20 apps, and have even tried using it less.. I don't know what could be the problem.. I also cant turn it off, because the lock button is broken. The nearest apple store is at least an hour away, and I never have time to drive that far..
- Restore from backup. (not clear of what " backing it up on my computer" means) See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"
Thank you William for your most helpful response. I shall deal first with your three comments:
Not being tech savvy, I would not have been able to make that call myself but it sure makes sense.
I have updated my profiles as you suggest. Excellent tip.
This guidance is good. Being new to Apple Support Communities, I did not find the field a labeling and guidance to be clear, a point you make. Now I know, I shall do as you say and will use the small slim box as a header to the full message/question, which will place in the larger box below.
Secondly, I come to your question: Did anything change on your Mac recently, such as replacing the disk or main logic board?
The answer is “yes”. Two events have happened both of which concerned the Time Capsule:
The telephone company, with which I have access to the Internet and I have my email account, installed a new modum. After the technician left I had to try and get the Time Capsule and WiFi working again which ended with my having to call Apple for technical assistance. The Apple technician walked me through a number of procedural steps which effectively re-set up the Time Capsule.
Access to the Internet failed and the telephone company reset the modum. I had to call Apple again. This time the technician did not reset the Time Capsule but walked me through a number of steps tha included renaming the “site” (not the Time Capsule).
Another piece of information that may be relevant is that the MacBook Pro uses the Time Capsule for backup. Everything appears to be in order. When I enter the Time Capsule for this laptop I have backups going back for a long time.
Also, I do a weekly backup of the two computers onto another external hard drive using the Time Machine software. So I have another backup of both computers. -
i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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I had hacker problems so I reloaded Snow Leopard. Afterwards, Mac had to delete 798 items. Now it is looping on 4 items to delete for the past 2 weeks. I can't reboot, reload, or restart. I have to let the battery run down for it to turn off. I think a big part of the problem is that someon one the internet (the hacker) was mirroring my hard drive. It seems to have locked up my system. I could be wrong about this guess, though. All I do know is that it is now looping on the last 4 iems, and I can't do anything.
Well, I can get it to turn on, but all it does is continously try to delete the last 4 items. When I try to reload Snow Leopard, it tells me my hard drive is full and that I need to delete items.
Can anyone help? I am so lost without my Mac. I am back on the PC, and though it works, I'm sure many of you will understand when I say it's just not a Mac.
Thanks.I installed Snow Leopard using my Apple external Superdrive. I followed directions I found on the Apple site. Here is the article info: Mac OS X v10.6 Snow Leopard: How to Erase and Install
Article HT3910
located at: http://support.apple.com/kb/HT3910
Everything was going smoothly until I got to the reinstall part. I had to choose to reinstall on a hard drive or network drive. I've never used a network drive; just the hard drive. It seems that's where the troubles began. I selected the hard drive. It seemed to go well, and then I got the message that I needed to delete some files because I was out of space. I chose to get rid of my music files, but, there were only 636. I don't know what the rest of the files were. I was using the Secure Empty Trash command.
That was my first time doing an erase and install. I tried to do it again, but I now get a continuous error telling me that my hard drive is full and I must delete files. Only I can't delete files because 4 files are still being deleted and my computer won't let me stop the process.
I found out about the hackers mostly by the fact that whenever I used to watch something like Hulu or Netflix, I never had problems with internet connection or speed. Lately, I had internet connection problems. I went in to check my settings for my internet provider and found out the settings had been changed to public and all these extra computers were connected to my network. -
For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.
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Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?! -
I have 2 email accounts on my computer - work and home....I find that I can only see the past few weeks worth of email messages in either account, and the same is true in the "sent" box. How do I change my settings so that all emails are readily visible to me, or do I have another place to "go to" to find them?
You can use an email program (e.g. Outlook Express or Windows Live or Thunderbird) and disable HTML for that email (text only mode) to access the email account. You can create a new email account if your your ISP supports it or use a online service that allows POP3 access with an email program (most popular services allow that).
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So basically, my Ipod5 was working normally earlier today but then the screen just randomly went black and I cant get it to turn on. The problem though, is that for the past 15 weeks, it has been telling me that it is unable to save anything to the cloud due to a lack of space. I don't really care about anything other than my pictures and I'm wondering if there is any way for me to get them back even if my Ipod doesn't work?
Likely not but
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
the past few weeks my iphone 3gs is randomly telling me i need to plug it into iTunes and will not let me use my phone util i do. Then it makes me restore it all over again. This happens around once a day. why is it doing this?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
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