Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?
hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?
Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena
Similar Messages
-
When I move my curser over certain things I get this Message in a window that pops up and says "We noticed you may have signed in or signed out in another window click ok to reload your page." How do I get this to stop.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
You may have to create an Allow cookie exception for that server.
* Tools > Page Info > Permissions -
I am trying to update to OS X Mavericks but I cant seem to. Everytime I try to install it, I get an error saying I don't have enough disk space or FindReaperFiles closed unexpectedly. What do I do?
That isn't the problem. When I start the download of Mavericks I have more than enough space on the disk drive. However, once it has downloaded and it is attempting to install this error occurs:
Any ideas where I could re-download FindReaperFiles? From what I can see it's an Apple file but I can't find a download on their site at all.
Thanks! -
I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!
Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update. -
issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?
I'm using an iMac previously used by a past employee. It is running OS X 10.9.3. Using the CC application, I have logged out of his account and into my own. When using other applications such as Photoshop and After Effects, my account is the one displayed in the menu. When I use Dreamweaver however, the past employee's account is displayed in the menu, and when a sync is attempted, it displays his account info.
Is there a way to use my own credentials to log into Dreamweaver separately from the CC app, or to force a sync between the CC app login and the Dreamweaver login?
Thanks -
There is a message that pops up and it says that my computer is infected???
there is a message that pops up on the screen of my macbook pro that says that my computer is infected and has some kind of virus. what do i do to get rid of it?
hi this is what to do!
http://blogs.pcmag.com/securitywatch/2011/05/how_to_remove_macdefender.php
http://www.reedcorner.net/news.php/?p=138 -
I want to register with another Account into my Creative Cloud. When i download Creative Cloud, they always say that i must accept and verfiy my E-mail at my e-mail adress, but i have forgotten the whole password of my e-mail. So i created an new adobe account and wanted to login with this account into creative cloud. but everytime i am in creative cloud i only can accpet and verify the old email, i can't do something else. i uninstall creative cloud and install it again from the new accout, but everytime i only can verify the old email. Could anybody help me and say how i can register with my new email , so that i can verify with my new email?
I got an PC with Win7.I did, but they can't help me too. I uninstall the App, and reinstall it like 10 times, and everytime it is this: (Screen: Screenshot by Lightshot)
I don't know anymore the E-Mail Password, because it was just an fun E-Mail Adress.
Could anybody help me and say how i can register in the Adobe Creative Cloud App on my Desktop with my new Account?
But thanks for the help attempt Sheena. -
Whenever I shutdown iTunes on my computer, it keeps re-opening and I have to go to Task Manager and end the process in order for it to shutdown.
Do you have Logitech gaming software installed on the PC? If so, perhaps try the suggestion from the following post:
Re: Everytime I close Itunes it loads back up -
My iPhoto unexpectedly quits. It looks like it is loading then a window pops up and says iPhoto quit unexpectedly. It says to "reopen" and I try it and the same things happens. I restarted it and made sure my mac is updated. Please help! Any other suggestions?
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
LN -
When I log into Creative Cloud, I get message saying I've been Logged out
This is after I Deactivated and uninstalled CS6. Here are the series of events:
1. I deactivated CS6
2. I installed CC
3. After running a while and seeing both CS6 and CC versions on Creative Cloud, I uninstalled CS6
4. Now, when I try to sign into CC, I get a message saying "You've been logged out", "Please sign in to continue"
5 When I depress the "Sign In" button and sign in, I get the same message, "you've been logged out", "Please sign in to continue" and the "Sign In" button reappears.
The bottom line is I am able to use the programs, but the Creative Cloud application will not let me log in.I tweeted AdobeCare and got it fixed. Here's how, from their webpage:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
They left out one thing: in order to actually get the file to delete, I had to open Task Manager in Windows and right-click on the AAM process and select "End Task". Then the file deleted and the sign in worked. It acted like I was new, but it recognized all of my installed apps. Hope that helps! -
Cleared cache, site comes. Click to download creative cloud app (this is a new work laptop), sign in. Error comes up after a few seconds.
Been happening for about 12 hours now. Really need to get my work software running on my work laptop....Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I cant open illustrator CC which i have installed as it keeps promting me to buy since i originally used a trial version.
How do I load the version from my account which I have installed onto my computer from my account, without getting prompting to purchase it? As I have a creative cloud account.brettyellow24
Launch illustrator CC
Click on License this software options, then choose Not My Adobe ID.
Sign in with the email address which you have used to purchase and try. -
can anyone help me, the answer posted is for windows 7
Hi Kowbok,
Please perform below given steps:
Clean up cached user login information.
Quit the Creative Cloud Desktop application.
Open Activity Monitor (Mac) from spotlight or Task Manager (Windows) and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete OOBE.
Launch Creative Cloud.
Thanks & Regards,
Sanjeeta -
i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!
@ Jolly and IIIaass
Nothing like being on the same wave length at the same time.
Maybe you are looking for
-
DataSource for FAGLFLEXT and BSEG, or New Table in ECC6?
need to create an extractor to have all the information of FAGLFLEXT, because we need to keep the ledger information and the split of the information. However, we need to add 13 fields contained in BSEG. Therefore we thought to reads the line items t
-
Display icon in alv report ?
Hi All, I am using class 'cl_gui_alv_grid' to generate an alv report. I want to display status icons like red, yellow and green in one of the coulmns. Please let me know how to achieve the same. Regards, Navneeth K.
-
Warning "Source selection for is incompatible for target selection" in RRI
Hi Friends, I am getting the following warning message while jumping from one query to another(RRI) : Source selection for is incompatible for target selection I have also found one SAP Note : Note 1265027 - Incompatible selection for a variable in t
-
Workflow issue for leave request
Hi All, we have workflow which apporves the leave rquest created by an employee through MSS. It's a standard workflow.The workflow number is 01200003. The problem is workflow sits in waiting position forever to lock the employee.i.e it doesn't lock t
-
Hi- Can someone please walk me through setting up a script where the menu will count the number of times it's looped and if it reaches a certain number (say 4) it then jumps to play a track? To make this a bit harder, what I'd like to do is when the