Hi. I am a new apple user. I just switched and I find it really nice. I am having a hard time changing the apple id of my refurbished iPhone 3gs. I already have an apple id and when I try to update apps on my phone it keeps on asking old users password. .
Hi. I am having problems when I try to update my refurbished iphone to my macbook. It keeps on asking for old password of the previous owner. I created a new account here but it's all the same when i try to update. I need help. been trying to update since yesterday. will appreciate your replies.TIA
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.
Similar Messages
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My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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Okay so when I try to download apps on my phone a totally different Apple ID that I've never used before popped up. I've already tried settings under apps/iTunes and signed into my own apple account. But even doing so my apple Id won't show up
Try this:
Open the iTunes app, select the Music tab, then scroll all the way down to the bottom. Here you can sign out of any current Apple ID and sign into a new one. Good luck!
And just in case there is another Apple ID linked to your account you can check at http://appleid.apple.com. -
Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone. So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.
Do you guys use the same computer with itunes on it? And the best way to get them off is to go into the Setting>Itunes & App Store and sign out of her appleid if it's listed there. Also just delete all of the apps from her appleid off your phone.
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I have a known good apple id and password, but when I try to update apps I am told incorrect apple id or password through the iTunes store
Probably because the Apps in question were originally downloaded using a different Apple-id.
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Iphone app store asks for old apple id when i try to update apps
I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?
You changed it wrong. You should have done it this way:
How to change the name you use for your Apple ID
http://support.apple.com/kb/HE40 -
I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
I am volunteering in Haiti, when I try to update apps, says I am in the Vietnamese store. I went to settings for my apple id, which still list USA? How do I switch stores, when it appears I am in the US store?
If you have Location Services turned on turn this off, then follow steps below:
Go to Settings>iTunes & App Store>Your_Apple_ID>View Apple ID
When you tap your Apple ID and select View Apple ID you'll need to enter your password, once done you can change the Apple Store.
Regards,
Steve -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.
Have you tried:
- Resetting Apple ID password
- Signing out of Apple ID and signing back in
Also is the correct Apple ID showing up when you try to update the apps? -
i created an apple id but when i try to get apps on my phone it just keeps loading and nothing comes up
You should be able to log out of an account by tapping on it in Settings > iTunes & App Store and you can then log in with your new account.
Any content that you downloaded with your old account will remain tied to that old account, so only that account can potentially redownload them and/or download updates to its apps. You should be able to reset the password on an iTunes account via http://iforgot.apple.com e.g. by answering the account's security questions. -
I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well., and occasionally it skips 5 or 10 seconds altogether, making it impossible to watch. What settings can I change to fix the problem.
Repair your QuickTime.
Control Panel > Programs n Features > highlight QuickTime and click CHANGE then REPAIR. -
My Iphone has family emails that appear randomly when I try to update apps or generally have to log into my account. It comes up as my sister in laws address. She was once connected to our account when she got her phone at first. How can I remove? There are only two other email address's associated with my account and hers was never one of them! I do have a cloud set up on my phone. I thought this issue had gone away when I canged my passwords, but I just registered a new phone yesterday and its happening again!
Can anyone help me?Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are currently using this ID for purchases or not. If you are being prompted for your sister-in-law's Apple ID when updating it means that there must be one or more apps on your phone that was purchased using her Apple ID. (When she synced with your computer it may have transferred this app to your library. It was subsequently synced to your phone.) The only way to stop the prompt for her ID is to delete these apps from your phone and your iTunes library and repurchase them using your Apple ID.
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i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps.
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