Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

Duplicate thread.

Similar Messages

  • I am getting error message 3194 when trying to update software.

    I am getting error message 3194 when trying to update software.

    Security software issues perhaps, look here for help.
    http://support.apple.com/kb/TS3694#error3194

  • I keep getting error message U44M1P2003 when trying to update photo shop elements 12

    I keep getting error message U44M1P2003 when trying to update photo shop elements 12 can any one help an OAP Luddite?

    See if that can help:
    Update 12.1 installation errors | Photoshop Elements, Premiere Elements

  • Getting "an unknown error has occurred" when trying to update apps or download books

    I keep getting "an unknown error has occurred" when trying to update apps   Also get same message trying to purchase an iBook

    Same here.
    I did restart the iPad which had no effect. Adding an app through iTunes still worked this morning.

  • Just restore a backup on a new apple imac and get error message 43 when trying to update creative cloud ... is there something to do to suppress the old imac and identify the new one ??

    I just move to a new imac following a crash.
    Is there something to do to suppress any trace from the old one in order to be able to install creative cloud on the new one ?
    I got an error when trying to update CC.
    Flo

    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Error message 9006 when trying to update os

    getting error message 9006 when attemption to update os on ipad 2

    To the original poster and Jennifer:
    Although this step is not in the Apple document, I am pretty sure I found an easier way to fix 1601, 1602 and 1604 errors at my iPhone blog -- and that is to simply switch USB ports and try again -- also make sure you are not plugging in the iPhone via a hub and that it has full USB power.
    I have no idea why the change of ports seems to work, but 49 out of 50 people who have tried it report success, so you've got nothing to lose.
    Scott

  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

    When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
    Here's the cycle:
    I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
    Click Restore
    Extracting software…
    Preparing iPad for restore
    Waiting for iPad…
    Verifying iPad restore with Apple…
    (empty bar under the Apple logo…does not show any activity)
    “The iPad “iPad” could not be restored. An unknown error occurred (9).”
    Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
    I swapped out the USB cable to a new cable and get the same results.
    I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
    I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
    I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
    It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
    So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
    Any advice would be appreciated.
    Thanks!

    Hello jaybearden,
    Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Keep getting installation failed (error 15) when trying to update to muse CC (2014.3)

    I've been trying to update muse cc to version 2014.3 but keep getting an installation error. this is very frustrating and i need it to be resolved asap

    Hi
    Could you please try steps mentioned here,
    Exit code 15 installing | Mac OS X | CCM, CS6
    Contact Adobe Support for additional assistance with this issue if the steps above did not work.

  • I keep getting error message (-1) when trying to update my software

    I'm trying to update my 3rd generation ipod to the latest software, and everytime I try, it gets all way to the end and says "Could not be restored.  An unknown error occured (-1)."  This iPod is currently running version iOS2.2.1.  Please help....it's driving me crazy!  I'm trying to update to 4.2.1.

    Not a good error.
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    "may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Fehlermeldung 3014 beim Update auf IOS 7 von Iphone - error message 3014 when trying to update my iPhone to IOS 7

    First in German:
    Ich hab heute versucht mein Iphone 5 auf das IOS 7 zu installieren - böser Fehler, ich hab jetzt immer und immer wieder die Fehlermeldung 3014 gekriegt (einmal die 21, aber das war beim 3. Versuch, seitdem nur 3014). Mein Iphone befindet sich jetzt im Wartungszustand und kommt nicht mehr raus...
    Ich hab auch schon so ziemlich alle Vorschläge auf der Seite, zu der mich die Fehlermeldung führt ausprobiert, ausser das mit dem Router - weil sich dessen Firewall nicht ausschalten lässt (ist ein W723V Typ A von der Telekom) und weil ich nicht weiß, wie ich da irgendwas mit dem Server gs.apple.com konfigurieren kann - das bietet die Benutzereinstellung von dem Teil nicht an - und ich hab auch die Firewall von meinen Norton 360 nur ausgeschaltet und nicht deinstalliert, da ich nicht weiß, ob ich den nochmal installiert kriege - ach ja - und einen anderen PC hab ich nicht ausprobiert, weil ich um 23:50 Uhr Nachts nicht bei anderen Leuten einfallen kann...
    Hat jemand einen Tipp, wie ich das beheben kann, bzw. wie ich rausfinde, ob es jetzt am Router, am Norton oder am PC liegt? Alle Software ist übrigens aktualisiert - was noch nicht aktualsiert hab, hab ich ausgeschaltet - aber nichts hilft!
    Alles andere bei Itunes funktioniert super - also ich kann Musik kaufen und abspielen - im iTunes - IPhone geht ja grad net...
    Danke!
    Now in English:
    I have tried to update my Iphone 5 to IOS 7 today - grave mistake, now I keep getting error message 3014 (once I got 21, but that was on try 3 - and since then I keep only getting 3014). My iPhone is now in "support mode"? - sorry, I don't know what "Wartungszustand" is in Englisch - however, the iphone is not usable anymore and when I connect it to iTunes it tells me that it detected that the iPhone is in "Wartungszustand" and I need to restore it to the settings with which I bought it - which is not working because it keeps giving me the 3014 error message.
    I have tried everything that the website the error message sent me to has listed - except for the following:
    - the stuff with the internet router, because in the settings it is not possible to switch of the firewall, and I have no clue how to tell it to allow access to gs.apple.com - there is no option where I can put in an address like that!
    - deinstalling my Norton 360 firewall - I have switched it off, but I am not willing to deinstall it, because I have no clue if I get it up and running again - and how...
    - using another person's computer - because it is midnight and I can not run down the only person's door, who I know has an iPhone at this time of the night...
    Does anyone have an idea how I can find out which programm is causing the trouble? Or if it is really only related to the "Wartungszustand"?  - All software is up to date - that which wasn't I already updated earlier this evening.
    Oh - and itunes works fine otherwise (downloading and playing freshly bought music...)
    Thanks,
    Lörchen

    Ja... auf alle mögliche Art und Weise... auch mit Hilfe vom Telefon-Support...
    Am Ende hat jetzt doch nur geholfen, dass mir meine Kollegin ihr MacBook geliehen hat - darauf konnte ich mein iPhone wiederherstellen - das seltsame ist nur .- ich hab dann auch gleich mein iPad auf iOS 7 akutalisiert (wo ich den Hilfsrechner schonmal da hab *ggg*) - hab's aber erst mit meinem Windows Vista probiert - DA hat es einwandfrei funktioniert... vielleicht war das Update für's iPad (immerhin knapp 20 MB weniger) grad noch klein genug für meine alte, lahme Windows-Gurke? Oder das MacBook nebendran hat es eingeschüchtert?
    Keine Ahnung! Werde mir demnächst ein Apple-PC kaufen - das war eh geplant...
    Trotzdem Danke an alle, die mir helfen wollten!
    LG
    Lörchen

  • Keep getting "cannot connect to itunes store" when trying to update aps.  help please.

    am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop.  why won't it work on ipad?

    Hello richvasmc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • TS3694 Hi Could someone help me..  I am getting error 3194 on my Iphone when trying to update software

    I have plugged my Iphone into my itunes account after trying to update to IOS 7.  Its an Iphone4s..  I have pressed home and sleep button but the error still comes up. 
    Kat

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I keep getting error message 4002 when trying to update Genius

    I am trying to create a Genius list using the update Genius on the Store but I keep getting error message 4002.  I have deleted and reinstalled iTunes but the same thing keeps happening.

    See if that can help:
    Update 12.1 installation errors | Photoshop Elements, Premiere Elements

  • Keep getting error message 2738 when trying to update to 7.3.1

    Hi folks I need some help... I keep getting an error code 2738 when I try to upgrade to 7.3.1.... I tried to uninstall itunes thinking that if I had a clean slate then it would allow me to upgrade.... and that went okay I then tried to unistall quicktime, and I keep getting unexpected error code 2738 and it wont let me delete quicktime. I then tried to reinstall Itunes/quicktime and it still gives me the same error code 2738 and shuts down after the quicktime part of the install is suppose to happen. Any help is greatly appreciated....

    Hi folks I need some help... I keep getting an error
    code 2738 when I try to upgrade to 7.3.1.... I tried
    to uninstall itunes thinking that if I had a clean
    slate then it would allow me to upgrade.... and that
    went okay I then tried to unistall quicktime, and I
    keep getting unexpected error code 2738 and it wont
    let me delete quicktime. I then tried to reinstall
    Itunes/quicktime and it still gives me the same error
    code 2738 and shuts down after the quicktime part of
    the install is suppose to happen. Any help is
    greatly appreciated....
    Okay I did a little playing around and got my situation resolved.... I went and installed the windows uninstaller program....http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1B D/msicuu2.exe and I clicked on remove quicktime.... I then removed the apple software update in the control panel using the add/remove programs feature, and also removed apple mobile support program in the add/remove list. restarted computer and re downloaded the new itunes w/quicktime file... It installed correctly this time. Hope this helps.... Thanks

  • I keep getting the error message 3194 when trying to update my ipad

    every time I try to update my ipad from 4.3.3. to 4.3.5. It comes up with an error message of 3194 and i deont know what to do.

    Have you got the latest version of iTunes on your computer ? - http://support.apple.com/kb/TS3694#error3194

Maybe you are looking for

  • Creating a service material.

    Hi All, One  of the user has sent a request to create a service material (Security Software). This is mainly for to improve security of the current billing  cycle. I used T-Code MM01 to created the material but later on instructed to create this mate

  • MD50(MRP for sales order) doesn't work

    Hi all I ran MD50 for one sales order but it didn't create any planned order .Would you please tell what may cause this . Thanks Babak Bolourchi

  • Crystal parameter starts with x

    Hello, I have a report which is using multiple parameters, and 2 of them start with 'x': xReportType and  xxxxxroundingxx. I can't find a formula where these parameters are used, but the have a green check next to them and I can't delete them. How ca

  • Bitdefender and Network Adapters

    Good morning Spiceheads! I hate to write this and run but I need to head out to a remote office (I'll be checking back in as soon as I get back).  So I have been demoing new AV software for the company by loading a new AV each month to my test group

  • HT204053 If i have safari os x 10.6.8 on my imac 27" and want to back up to icloud should i upgrade

    If i have safari os x 10.6.8 on my imac 27" and want to back up to icloud should i upgrade to os x lion?  is there a reason not to do this on my mac?