Hi, I am Reis . I'm having troble installing photoshop cs6.

What kind of trouble? Which operating system?

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I'm having problems installing Photoshop Cs6 using the Akamai download manager.Is anyone else having an issue?

Anyone also having problems?

use a different browser or download directly,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I am having problems installing Photoshop CS6

I am trying to download the Photoshop CS6 trial verison, but it tells me there is a error when I try downloading it after installing it. It says "Your installation encounted errors", "A conflicting or prerelease verison of Photoshop CS6 has to be removed before downloading." I have deleted all Photoshop programs except CS5. I am not sure why this is happening. I am on a Mac as well.

Branched this out to a new discussion as the previous discussion was regarding errors received while downloading the install files.

Having trouble installing Photoshop CS6. "Machine restart pending". Restarting machine has no effect.

I found several related articles, but none of them could solve my problem. I got a new computer with Windows 8 on it, and I was going to install Photoshop CS6 on it, but then I got this dialogue.
Restarting the machine doesn't do anything; as the dialogue will just reappear. I had this same problem with my last computer too a year ago, but I eventally chose to ignore it then. I was able to install Photoshop successfully but there were features that didn't behave the way they were suppose to. I took record that the layers did not work independently and that the fill tool acted glitchy. When I ignored the dialogue while trying to install Illustrator and InDesign CS6, there were features that do not behave the same with them as well.
Now I really don't want to just ignore the installer this time around. I got a new computer, and I really want everything to work out. I really think that this dialogue is indicating some type of error, and I really want to work it out before I install anything. I don't want to go through the same issues again.

Photoshop has been installed. I'm thinking that there has been a different problem with my previous computer. Before, the dialogue kept popping up. Right now, it looks like everything is working. There was a very long reboot that worried me, but I think it may have been a Windows problem; as someone else with Windows 8 went through the same thing. Thank you.

Having trouble installing Photoshop & Illustrator on Mac OSX 10.7.4

Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:
Exit Code: 34
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.

It is difficult to determine the point of failure from your install log summary. I would recommend reviewing the install logs in their entirety to locate the exact error. You can find details on how to accompplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Having trouble installing Photoshop on Mac OSX 10.7.4

Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:
Exit Code: 34
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.

There are a number of thread on this. So it might be faster for you to do a web search exit error 34 photoshop to find solution.

Having trouble installing photoshop cc!

I'm having trouble installing photoshop cc through the creative cloud app. My PC is windows 8, I'm sure that's not a problem, right? It takes a long time to move up every percent and then after 10% it says that it failed to install nothing else. Another time it just said error. I need help please! I need this program ASAP! Thank you!

This is what pops up when I click on "More Information"
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------
ERROR: DF016: Cannot create directory at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}' for asset extraction. Error: 1392. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

there are two files for win os, an 7z and an exe.
download both, place both in the same directory and click (or double click) the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Having trouble installing Photoshop elements 12 (dvd version) for Mac

Having trouble installing Photoshop elements 12 (dvd version) for Mac. It says "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem." What do I do???

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

I am having trouble installing photoshop Lightroom. I have the S/N #... I need it to be confirmed and activated so i can receive an email to activate the system to my computer. I am not sure how to go about doing so.

I am having trouble installing photoshop Lightroom. The program is installed and has some sections blocked off. I have the S/N #... I need it to be confirmed and activated so i can receive an email to activate the system to my computer. I am not sure how to go about doing so.

If you have a serial number, you simply need to enter it into the proper fields.
Since you don't say what version of Lightroom, and what sections are "blocked off", let me guess that you have Lightroom CC, and you need to enter the serial number to turn it into Lightroom 6. Here are the instructions: Adobe Photoshop Lightroom Help | Serialize Lightroom CC trial to activate as Lightroom 6
And if that's not the right assumption, then please give us the details.

Having trouble installing photoshop elements 12

Hi all, hopefully someone can help me with a problem I'm having installing photoshop elements 12 on my vista pc. Basically I have tried downloading the trial via the download assistant but the program will not load or show any signs of working after I download it. I have also attempted to directly download the trial from Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools but file 1 only seems to download a 1.5mb file that will not open (similar to the download assistant). File 2 will download but upon unpacking it, the installer program in the download will not respond.
I have tried turning all of my antivirus off, and have been downloading with firefox as opposed to internet explorer. I have not had any error messages pop up as no programs or downloads I have tried even seem to load up.
Any help that anyone can provide would be greatly appreciated.

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

Having trouble installing Photoshop Elements 13. [was: I wonder if somehow I might have went to Creative cloud because something crossed my screen, but I am not used to doing this so]

I could really use Customer Service help. I received Photoshop Elements as a gift for Christmas...I waiting until i got a new laptop so that I could use that as i was having trouble with older computer. However, I am having trouble installing the software...I swear the dvd added the programs, and I saw them in files explorer i think, but then I cannot find or I was not even able to add the serial number to my knowledge, because it was blank...no keystrokes were shown...and i don't see the program anywhere...Could I have down something wrong and it is somewhere in the cloud?

Thank you. That's what I first thought that I didn't need to do anything
but install from the dvd drive. However after the agreement, it asks me to
sign in at adobe. (Sorry, I'm a little tired of looking at this right
now)...I'll try again tomorrow.
There is no one that I see how to start using the program as I must sign
in. However, I have never been able to get the number to your firm. Or get
the correct number... I think I clicked on a learning tutorial or browsed
Adobe's website to learn more, but got caught up in all the details.
I never uninstalled virus protection to run it because I thought that it
would ask. I'll try again tomorrow I am frustrated. Thank you for your
patience. I appreciate it totally. It's really sad cause I really wanted to
create. I have wanted this for a very long time and I can't believe how
difficult this has been. It would be really nice to know what is really
wrong. I must not be seeing something or I've done something.
On Mon, Apr 6, 2015 at 10:08 PM, Ned Murphy <[email protected]>

Having trouble downloading photoshop CS6 trial

I have a Macbook Pro and I am trying to download the Photoshop CS6 trial and the Flash CS6 trial to my computer, since the CC versions are not compatible with my system. So I went to this link, which I saw mentioned a few times in the Adobe forums:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
I follow all the instructions but when I go to download the file, the download bar on the file doesn't move. It's like it's stuck at 1% and won't download any further. Am I doing something wrong? I have the system requirements for CS6, so I'm not sure why it's doing this.

Hi Jamie, you're on the right track but if you're having any problems accessing the CS6 direct links then try downloading using a different web browser, computer, or Internet connection... Avoid wireless or Wi-Fi as it can be slower and less reliable than a wired connection.

Anyone having trouble with Photoshop CS6 with Intuos3?

I've been using CS6 since just after the Beta was released and I like many of the new features. I would probably love the software if not for one huge problem I'm having... no pressure sensitivity with my Intuos3.
My Intuos3 works fine with CS2 and CS3 but not with CS6. I even unistalled all versions of Photoshop except for CS6 in case there was some sort of conflict going on but still no pressure sensitivity. Reinstalled CS3 and it works fine in that application, and still not in CS6.
Does anyone else have this issue? I believe it must be a CS6 issue and not an Intuos3 issue for the fact that my tablet works just fine with previous versions of Photoshop.

No, Wacom tablets are working fine for most people.
Those who've had trouble found that updating the driver or reinstalling the driver solved the problem.
If you continue to have trouble, you probably want to contact Wacom and have them help you troubleshoot the driver.

Having trouble installing Photoshop CC in Windows 8.1

After 42% it stops and gives me this errors:
- 0 fatal error(s), 2 error(s)
ERROR:
11/30/13 17:30:12:653 | [INFO] | | OOBE | DE | | | | 7456 | ---------- CustomHook_Helperx64 ---- Start ----------
11/30/13 17:30:12:655 | [ERROR] | | OOBE | DE | | | | 7456 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0
ERROR: System check returned with error : -4

I am bothering to post just to report - in case useful to others - that I was able to get round the same problem as the original poster, like jsm02, by booting into "safe mode with networking". Rebooting the machine and using the f8 key during the boot sequence, to select the alternate startup "safe mode with networking", seemed more straightforward than the instructions at http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html, which looks like it would involve a certain amount of guessing which services should be disabled / enabled.
The complaints about Microsoft redistributables I got in the install-fail-report were as pasted in below, in case helpful to others seeing same. The report advised double-clicking various packages to retry those parts of the install - or downloading the latest same from Microsoft. I would suggest checking Control Panel -> Programs and Features first, as you may simply find that you already have these C++ redistributables installed (as they were in my case).
And wouldn't it be nice if the Adobe Installer could fail more gracefully - or indeed not even fail at all! - if it finds required components are already installed. For Adobe customers on slow broadband lines, being forced into a second download that takes circa 3 hours (for just one of the CC apps), because of an installer that can't handle items already being installed, is not a great experience - would hope Adobe can iron this out of the installation process.
Hope that this further detail is useful to others facing same problem.
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1601
ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x86). Please try repairing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: PDF Settings CC 12.0.0.0 {60EFC785-D926-447D-A079-C83D51ACD7EC} -----------
ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
MSI Error message:
ERROR: Third party payload installer AdobePDFSettings12-mul.msi failed with exit code: 1601
----------- Payload: Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.5677 {512B6D21-18F9-11E2-93C1-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.5677 {539B5BB0-18F9-11E2-BBBC-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2008 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.325 {54B0C34F-18F9-11E2-BC1D-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com

Hi, I am Reis . I'm having troble installing photoshop cs6.

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