Hi I am Suzan wallis for get charge for game only charge that should been free price .99/$18.99 /52.96 and Other game by pins secret codes wouldn't" allow to go by so I credit to my card thank u very much. Mrs wallis
There is suppose be no charge for thing I didn"t buy game I bought were free someone is be fraud on my charge appreciate someone to call be back please fix the
Problem thank u Suzan wallis
< Edited By Host >
You are not addressing Apple here. We are just users like you. C
I suspect that the game was free but some free and paid games have in-app purches that can add up.
You can contact iTunes Support and see if they can help you:
Apple - Support - iTunes
Similar Messages
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Have been charged £10.49 for a kids game that should be free, how do I get my money back?
have been charged £10.49 for an app that should be free, how do I get my money back?
The app may have been free to download, but did you then make any in-app purchases within it to unlock extra features ? If you didn't then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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my iphone have problem. i was tried to update latest version to phone that time gets freezing. iphone shows only charge plugging can you resolve my problem?????
Hello rj_23_sv,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am trying to play a DVD on my MacBook Pro and transmit it to my TV (using my TV as the monitor) utilizing a VGA cable and adapter for the Mac but the only image that shows up on the TV is the MacBook wall paper, any ideas on how I can transmit the movie from my MacBook to the TV? I also tried an HDMI cable and had the same issue.
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I want to know where I can get additional iDvd Menu templates for weddings. I do wedding dvd's would like to buy additional templates to use in iDvd. Thank you very much.
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SOUTH AFRICAHi...
Better to post in the iDVD forum here.
That way you can get feedback from iDVD users. This forum is for troubleshooting Mac App Store issues. -
I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it
I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
The error message is referring to your iTunes library, not your iTunes application.
You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
Select the folder Music > iTunes in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes. -
I have Iphone 4s, and the phone will activate itself again. This I have verified, but when I shall put this onto my phone, so the phone will not approve the newusername and password. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? Silly to buy a new phone just for this .... The phone is almost three years old. How long can weexpect this to last? I would like an answer as soon as possible ... Thank you very much.
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
i just updated my latest java but the update is causing problems with some external devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device.
Is this possible and how do i do that?
Anyone who responds thanks for that!
Juko
I am running
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2,66 GHz
Number of Processors: 2
Total Number of Cores: 4
L2 Cache (per Processor): 4 MB
Memory: 6 GB
Bus Speed: 1,33 GHz
Boot ROM Version: MP11.005D.B00
SMC Version (system): 1.7f10
Serial Number (system): CK7XXXXXXGP
Hardware UUID: 00000000-0000-1000-8000-0017F20F82F0
System Software Overview:
System Version: Mac OS X 10.7.5 (11G63)
Kernel Version: Darwin 11.4.2
Boot Volume: Macintosh HD(2)
Boot Mode: Normal
Computer Name: Mac Pro van Juko de Vries
User Name: Juko de Vries (jukodevries)
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
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Message was edited by HostJava 6 you can't as Apple maintains it, and Java 7 you could if you uninstall it and Oracle provides the earlier version which they likely won't his last update fixed 37 remote exploits.
Java broken some software here and there, all you'll have to do is wait for a update from the other parties. -
I went to my system preferences today and they are all gone except for my language and text icon! I have the language and text icon but that is the only icon that is displayed! where have my system preferences gone and how do i get them back??
Double click on the picture of the HD on your desktop, then look at the bottom of the window that opens.
First check the S.M.A.R.T. status on your HD: Applications > Utilities > Disk Utility > in the panel at left, select the first item in the list/your HD mechanism > look atthe bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”
If S.M.A.R.T.status is "Verified," run Repair Disk: Boot from install disc (insert disc > restart > immediately hold down c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > open Disk Utility > select your HD in the panel on the left side > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions. -
My iPod 4 is charging but it only charges off what do i do
my iPod 4 is charging but it only charges off what do i do
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Does my desktop come with wireless capability with no need for a separate router needed to be purchased, when airport is opened up belkin wireless is checked and other locations are listed but locked? Does my xfinity unit have one or just a modem? TIA
Your iMac does have wireless capability. It does need, however, some wireless network in order to connect to the Internet. It sounds like there are several networks in your area, including one Belkin router that is not encrypted and several other networks that are. I presume that you would know if the Belkin one is yours, and you would have mentioned it. Do not use someone else's network without their permission. In some jurisdictions it is illegal, in others it is merely foolish.
It is impossible to know what Xfinity has given you. Possibly it is only a cable modem, or perhaps it has a router built in. Call them and ask them. If it has a router built in, get them to help you set it up. Note that some tech support people for Internet service providers will resist working with Macs. Be persistent, it is not that different.
If they did not provide a router, you will need to get one. Apple makes the AirPort Extreme base station, the AirPort Express base station and the Time Capsule. Other companies have their own. Be sure you get one that is up to date and has 802.11n capabilities (for the highest speed) and go on from there.
Best of luck. -
Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX******PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone.if you can help me.
<Personal Information Edited by Host>
Sincerely a Chinese girl really need your helpSorry we are all users on this User Community No Apple Staff
Read this .
http://support.apple.com/kb/HT2526
Apple do not and cannot assist in finding stolen property ,that is the responsility of your Police -
Since upgrading to OSx 10.9, I cannot place my music for iPhoto slideshows. The only music that works is the Sample and Theme music that comes with iPhoto. Any idea of what to do about this problem?
In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured that one out. -
Why am I getting frequent spam emails via iPad that are not coming through my primary email account? And how do I get them to stop?
Hi D.,
Unfortunately phishing is far too common these days. The articles below will help you determine the authenticity of the emails that you received.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/ht4933
Identifying legitimate emails from the iTunes Store
http://support.apple.com/kb/ht2075
-Jason -
hi i need the email of the apple store chicago michigan avenue.
is to ask for a copy of the sales receipt from an iPad and I do not find your mail from anywhere
thank you very much
my mail is [email protected]The one on North Michigan Av. ? You'll have to call, I couldn't find an email address.
Apple Store
North Michigan Avenue
679 North Michigan Avenue
Chicago, IL 60611
(312) 529-9500
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