Hi- I am trying to download music to my ipod from my computer. I have an itunes account and the music is on my computer but won't download to the ipod. It is telling me I need to download software but for some reason the software won't download.

Hi- I am trying to download music from my computer to my ipod. I have an itunes account and the music is on the computer but it won't go to ipod, it keeps telling me I need to download an upgrade but the upgrade does not complete itself and after like 2 hours displays an error sign. How do I fix this so I can get the music to my ipod. Both ipod and computer(toshiba, windows 7) are brand new. Help!! I am not technologically smart!

I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them.

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HT201272 Can't download any apps. I have 2 itunes accounts, and happened to switch between them, now neither works.

I can't download apps from appstore. I have 2 itunes accounts and happened to have switched between them last night, now neither works. Someone broke into my original account and racked up charges, Apple closed it for me and suggested I open a new one,which I did, then they reinstated the original account. Some apps need to go to the second account to update since I had to resort to the new account while Apple took several months to figure out what happened, so I am stuck switching on occassion to update apps. When I went back to the primary account, I cannot download anything. I tried quitting both accounts, but nothing works. Help please!

Hello there, Gwald.
The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specific to iPad are the following:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?

Help!
I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
I paid for it so I'd really like to avoid paying again just to see this movie. Is it because it's on my iPhone? Whenever I try to click on the movie to make it play it just does nothing like it's not there. The file for the movie exists within my iTunes library files but I can't seem to click and drag it into iTunes or open it with iTunes. Need help.

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

Kbubello for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine. I can't play the 2 song on my lap top and I-pod.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

I dowloaded an album to my iPad from iTunes and now I have no iTunes app and all music on my iPad has disappeared. My iMac won't let me sync because it thinks all my music is already installed/

I dowloaded an album to my iPad from iTunes and now I have no iTunes app and all music on my iPad has disappeared. My iMac won't let me sync because it thinks all my music is already installed/

You now need to get your pictures back! The similar to you, after I updated my iPad Mini, I can't get my some files on device. I tried many ways, fortunately, I got a tool from http://tinyurl.com/Data-Recovery-iPhone to help me recover lost files easily! It supports iPhone, iPad, iPod, etc iOS devices!

HT1296 i am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?

I am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software

I'm trying to create a new ichat Acc because for some reason the old one is not working, so I go to Create an Apple ID and start creating a new apple ID, when I submit the Acc it tells me that my Email address is already verified for another Apple ID and

I'm trying to create a new ichat Acc because for some reason the old one is not working, so I go to Create an Apple ID and start creating a new apple ID, when I submit the Acc it tells me that my Email address is already verified for another Apple ID and thats the only email address I have... What can I do?

There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content.

For some reason the system is telling me my birth date is wrong when it's not and it won't let me proceed to reset my password. Can someone tell me how to get a "real" person from tech on line?

For some reason the system is telling me my birth date is wrong when it's not and it won't let me proceed to reset my password. Can someone tell me how to get a "real" person from tech on line?

contact itunes support

For some reason the "Basic" tab is missing in my Develop folder when trying to edit using LR5..? Plz Help

For some reason the "Basic" tab is missing in my Develop folder when trying to edit using LR5..? Plz Help

Right-click (Mac Cmd-click) on another panel header such as "Tone Curve". Make sure there is a checkmark for Basic as was all other panel sections that you want displayed.

HT1555 i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

Have you held the menu and left arrow together for 6 secs ? (I think you have from what you say).
Also try unpowering and restarting AppleTV.
AC

Help.I have an itunes account and wanted to set up a new one .All my music from existing account loaded automatically onto new itunes account.The main point of this was to start with a blank canvass

help.I have an itunes account and wanted to set up a new one .All my music from existing account loaded automatically onto new itunes account.The main point of this was to start with a blank canvass

Yes
Put all the music on one computer, make sure it is authorized for all accounts, sync.

I have two ipod nanos. And i have 2 itunes accounts and we are accessing both accounts from the same PC. One of my ipod works fine, it gets detected as a device and sync fine. The other one does not. Need help.

I have two ipod nanos. And i have 2 itunes accounts and we are accessing both accounts from the same PC. One of my ipod works fine, it gets detected as a device and sync fine. The other one does not. Anyone knows what this may be?

The music sync is one way - computer to ipod. The only exception is ituens purchases. The ipod is not a backup device.
Copy everything from the old computer or your backup copy of your old computer, to the new one.

Hi- I am trying to download music to my ipod from my computer. I have an itunes account and the music is on my computer but won't download to the ipod. It is telling me I need to download software but for some reason the software won't download.

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