Hi, I am trying to instal Elements 12, when I have installed it LR3 won't run, are the two compatable?
Is LR3 compatable with Elements 12. When I have installed E12 LR3 seizes up and wont run, if I un instal E12 LR3 runs perfectly.
Barry
Moving this discussion to the Photoshop Lightroom forum.
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I have installed Elements 12 on my laptop, (upgrading from Elements4) but now Lightroom wont run at all. my question is, do I need to upgrade Lightroom as well, I am running Version 3.2?
Regards
Snapper1Moving this discussion to the Photoshop Lightroom forum.
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I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
How can I deactivate Adobe photoshop elements 9 when its un-installed?
How can I deactivate Adobe photoshop elements 9 when its un-installed? I told my husband I had to get it off the third computer but he trying to help me did not deactivate it before he un-installed it!!!!
Now what? I am only using this on 2 computers and I'm told I am using it on a 3rd and I'm not.
How can I fix this?
It wont work on the 3rd one anyway because its so old and limited it crashes every time I try. But I need this on my 2 good computers.One way could be to reinstall it on the third computer and then deactivate it and uninstall it.
If that doesn't work out or if you'd rather try this route it should work... contact Adobe Support either by chat or via phone and they should be able to help. Chat is usually 24/7
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
iMac (27-inch, Mid 2011) 2.7 GHz Intel Core i5 4 GB 1333 MHz DDR3 running10.10.2 (14C1514). Trying to install Windows 7 64 bit from an install disc. When attempting to create an ISO image I can save the file in disk utility but can convert cdr to iso. I select the file and the hit return as in step 8 of the Creating an
iSO image document but the box that should open to select use iso does not open. How should I proceed?The Mac SuperDrive built into your Mac is the Optical drive.
1. Insert your Windows DVD in Optical drive. Disconnect any external storage.
2. Insert a USB2 Flash drive. This will be used to hold the BC drivers.
3. Start BCA. Check the options to download software and Install Windows. You do not need to download Windows. The BCA will download the BC drivers to the USB.
4. Partition your drive.
5. You can see the Windows installer screens at https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2. -
I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?
If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.
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Having problems installing snow leopard. I have a macbook aluminium unibody 13'' running on 10.5.8.
Having problems installing snow leopard. I have a macbook aluminium unibody 13'' running on 10.5.8. I need snow leopard for ios6 and my new iPhone 5. I am trying to install using a snow leopard dvd for macbook pro but it comes up with an error message saying I can't install on this computer. I am pretty sure that my computer is late 2008 and has the spec. Is it because the dvd is for a macbook pro? If so where can I get one specifically for my computer?
1. Yes.
2. Phone the online Apple Store and order it.
(70402) -
I have photoshop cs6 on a pc. My computer guy took my old c drive and cloned it to a new one and installed it. now when I go into bridge it won't let me do any editing. I can't put stars or colors on the photos.
>I am trying to load my new programs onto this laptop
Actually, no you're not. You're trying to load old programs on this computer - programs that are based around the old (dead?) Mac OS 9, not Mac OS X.
The main problem is that Mac OS X no longer comes with Mac OS 9. If you want to run Mac OS 9 applications you can, but you'll need to source a copy of Mac OS 9 and install that before you can. Off hand I don't know of any sources for Mac OS 9.x. Apple no longer sell it. eBay might be an option.
Either that, or just use Mac OS X applications. You'd probably prefer that anyway.
Finally, as an aside, this doesn't really have anything to do with AppleScript, so posting in the appropriate forum might get you better luck. -
Why do I need a membership to install Lightroom 5 when I have paid already for the software and need to activate it and I will be finished?
you don't need a cc subscription to use the purchased copy.
download the installation file and use your serial number to activate when given the licensing option during installation. you should install 5.7 instead of installing 5.0 and updating.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
when I move my mouse Itunes stops playing music. Sometimes this happens immediatly and sometime it take 10 to 15 sec. I tried playing Itunes and then tabing another program but same result. If I click on play and do not move mouse Itunes works as usual.. This was happening before I installed latest version. I have installed latest version three times. First and install, then as a repair, and third time I unistalled Itunes and reinstalled i.
when I move my mouse Itunes stops playing music. Sometimes this happens immediatly and sometime it take 10 to 15 sec.
At various stages over the years, mouse-related iTunes trouble has been associated with driver conflicts. So it might be worth following up on that possibility.
Head to the drivers and downloads page for your model of PC, and check to make sure you're not behind on any chipset and input-device-related driver updates. (And while there, just in case, also check to make sure your BIOS, sound-card/integrated audio, and video-card/display-adaptors are up to date.)
If you're behind on anything, and you update, does that help with the mouse-related iTunes issues? -
I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing previous versions of apps, such as CS6 " 1. open CC for desktop and go to the apps panel (no link is provided so I explored until I could download a trial version of "application manager" as that was required. When I attempted to open it to download "Previous Versions" I could not. I have my license number, my CS6 will not open in Yosemite and after over 2 hours I am really frustrated.... Rich@
When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...
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I have a lot of videos processed using elements 2. I have bought a MAC. If I buy the newest version of elements for my new mac, will i be able to easily transfer the videos to the newest version i.e. will the new software automatically integrate the work done on those videos. What is my best option to transfer those videos to my new mac. Thanks
phyli2
What is your "Elements 2" - Photoshop Elements 2 or Premiere Elements 2? For now I will assume Premiere Elements 2 which had to be on some version of Windows.
What do you have from Premiere Elements 2 - project files (.prel) or exports to file formats such as .avi or .mpg or .mov?
Project files from Premiere Elements (any version) Windows cannot be used in Premiere Elements (any version) Mac.
Video files exported from Premiere Elements 2 with its QuickTime choice (.mov files) would be likely to open in Premiere Elements 13 Mac. The other Premiere Elements
2 choices of MPEG and Windows Media would be expected to need conversion to .mov or .mp4 before import into Premiere Elements 13.
In Premiere Elements 13 Mac, consider importing the files from wherever you save files in Mac to a project with the project's Expert workspace Add Media/Files and Folders/Project Assets. I would strongly encourage you to set the project preset manually (File Menu/New/Project) to match the properties of these source files before import rather than let the project do it manually for you based on the properties of the first video dragged to the Timeline.
Please supply more details so that we can fine tune the reply. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
before installing osx mavericks, do i have to create a back up of all the stuff that i have on my mac book pro or can i just click install and everything stays without getting deleted.
Never Ever do anything with an operating System without backing up first.
While it is usual for a new OS to install with no loss of data, the time you do it without first backing up will most likely be the time that you wish you had backed up.
In all of the updates and upgrades Apple distributes there is a recommendation to backup your data before installing.
The easiest option is to get an external hdd if you do not already have one, plug it into the mac and follow the prompts to use the drive for Time Machine. Note that any data existing on the external hdd will be erased so use a new one or one that you are confident is ok to erase without a disaster ensuing.
Also ensure that System Preferences -> Energy Saver has been set so the Computer Sleep is Never so that the backup will not be interrupted if this is the first backup or it is a long time since the last backup was done. -
When I have installed updates for Firefox in the past, I have always lost my bookmarks. Why does this happen and is there a way to avoid it? I want to install the new update for Firefox but I am afraid of losing my bookmarks again. What can I do about this?
Welcome to Apple Support Communities
Do not worry. Hold Sleep (the button you have at the top of the phone) and Home buttons at the same time until your phone restarts, and then try installing the iOS update again. -
Install acrobat pro when i have lost the original download file?
ow can I install acrobat pro when I have lost the original download file?
thank you so much.
I have just recently subscribed to the CC and am enjoying it so much.
I consider myself to be an accomplished computer user but OMG this is
taking me on such a massive learning curve right now... My brain is about
to explode with all this new found knowledge !!!
There is so much to learn, discover, remember and try out I just don't know
where to start
Getting this subscription made me realise how disorganised my filing system
was, hence why I spent some time sorting it out and accidentally deleted
the acrobat pro files in error (noob mistake I know)
Thank you for helping rectify my problem so quickly
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