Hi, I am trying to verify my Acrobat XI Pro and the serial number I was given through email does not work.

The Acrobat manager does not accept letter formation while entering the serial number. Where my serial number does contain letters and numbers. How do I enter my verified code ?

Was this a purchase from Adobe?

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I have Adobe Acrobat 9 Pro and the serial number. It is asking for an older serial number? Please help?

I have Adobe Acrobat 9 Pro and the serial number. It is asking for an older serial number? Please help?

Hi juneb55782770,
I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
You can find your old serial number using this link : Find your serial number quickly
Hope this will resolve your issue.
Please reply if you still experience any issue.
Regards,
Aadesh

How can I download Adobe Acrobat X Pro with the serial number but no CD?

I purchased Adobe Acrobat X Pro months ago, and I need to install it on a second computer. I can only find one of the CDs in the case with the serial number. I can't view my order in the history because it was months ago. The history only shows past 30 days.
If there a way for me to download what I need since I have the serial number and another license?

Download the trial version from http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml
Follow the Very Important Instructions on that page first otherwise the links will not work.
When you launch the trial, enter your serial number to convert it to a full version.

Trying to liscense my Student version of Lightroom, but serial number I was given is "invalid"

The title pretty much sums up my problem; every time I enter it the number in, it says the serial number is invalid and tells me to contact customer support. I tried getting help in chat; the representative looked up the number, and apparently the number I was given is fine and they left immediately
I directly copied and pasted the number from the validation email after a few failed tries. Still no dice.
I own the physical version of Lightroom, but my laptop doesn't have a DVD drive.
Help?

There are two different “newest versions” of LR 5.6 that are licensed differently. One, from the Updates page, is a standalone version that is licensed via a serial number. The other is licensed by a cloud login. It may be that you have the cloud-licensed version and need the serial-number-licensed version.
I’d suggest that even though you have what you believe is the newest version, you uninstall what you have, and install the one from the Updates page.

Have cs6 design standart and my computer broke. Now I am trying to instal in a new system and the serial number isn't accepted.

Hi! I own a adobe cs6 design standart and my computer broke. I've downloaded from adobe but can't put my serial working,
Since the machine broke i wasn't able to deactivate the software before.
Can you help me out? Thanks

if you see this error: Error "The serial number is not valid for this product" | Creative Suite
otherwise, http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Trying to activate a trial version PSE12, inserted the serial number that was issued, but pop-up continues to ask for activation. What do I do?

Trial version PSE12 continually asks for serial number but does not complete the action when serial number is entered. Is there a work around?

Is the serial number being accepted as valid, and it seems to be working, but then later you get a popup asking for activation, again, or is the serial number not being accepted as valid, initially?
In other words is there a problem with the serial number or is there a problem with the licensing mechanism on the computer?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

Hey jamesl12995614,
Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.
If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.
Otherwise, you might refer the KB doc link mentioned below to find your serial number:
Find your serial number quickly
Hope it helps.
Regards,
Anubha

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@

Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system

If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download.

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.

For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links

I needed to reinstall Acrobat 9 Pro and the disk is not reading on my iMac now. Can't find a download for it. What can I do?

I needed to reinstall Acrobat 9 Pro and the disk is not reading on my iMac now. Can't find a download for it. What can I do?

Try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Follow the Very Important Instructions on that page first BEFORE you click the download link.

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Recently reinstalled Acrobat 9 pro. Got serial number from adobe. Now keep getting the message upgrade. No 9 in dropdown. Then tells me to enter serial or only have 22 days left. Reinstalled 3 times.

recently reinstalled Acrobat 9 pro. Got serial number from adobe. Now keep getting the message upgrade. No 9 in dropdown. Then tells me to enter serial or only have 22 days left. Reinstalled 3 times.
Can anyone help please?

Sorry that you got such a hassle. Try this. I don't have Acrobat 9 per se, but I have the TCS2 and found the following.
Run Regedit (all the serious warning apply here. Look but don't touch).
Under HKEY_LOCAL_MACHNINE->SOFTWARE->Adobe->Repair->Adobe Acrobat->9.0->IOD Look under the entry under SERIAL.
Maybe it works maybe it doesn't. But it might help.
Message was edited by: MichaelKazlow

I am attempting to upload multiple photos on a macpro from a cd. I am used to a pc. I tried using the command button to select multiples but it does not work. Please advise

I am attempting to upload multiple photos on a mac pro from a cd. I have tried holding the "command"button down to select multiple photos but it does not work. Please advise. Thanks,John

why not sort by (name, date, etc) and Click on 1st and Shift-Click on last.
Might work better to copy or import to a project folder.
https://discussions.apple.com/community/ilife/iphoto
http://www.apple.com/support/iphoto

The button on the side that turns my phone to silent does not work and niether does the up volume button. I have tried restarting my phone, I did a soft reset, I checked all my settings, but nothing has worked. Does anybody have any suggestions?

Hello,
I have an iPhone 4 and recently started to have some problems. First, the button on the side of my phone, that puts the phone on silent is not working. I can move the switch, but my phone stays in silent. However, If I plug my headphones in, Then I can hear everything like I am supposed too. Also, my up volume button does not work. This is with the headphones also.
I have tried doing a soft reset, I reset all of my settings, I updated my software, I restored everything back to factory settings, and nothing has fixed it. I bought it from best buy and can send it in for service, but the last time I sent a phone in, it took them 3 months! and I really don't want to go without my phone that long.
Does anybody have any suggestions?
Thanks so much!!

Sounds like it either believes that there are headphones plugged in, or the switch is broken.
Why in the world would you take it to Best Buy for service? Take it to an Apple Store. They can replace it on the spot if it's defective.

Hi, I am trying to verify my Acrobat XI Pro and the serial number I was given through email does not work.

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