Hi,I am unsure if I have a safari or modem problem. It only happens when I use my macbook pro, my HP windows is fine. Internet crashes on modem and then a message that safari is not connected. I don't know where to start sorry I am not technical at all.
Hi there, my internet is crashing everytime I use my macbook pro/safari it happens roughly every 2 mins, it can happen on any website.
I am not technical at all and I am at a total loss of where to start with this. I did a bit of research on the internet but no luck in finding any
help.
Basically I am not sure if it is a modem of safari problem. I have no problems when using my HP on without windows explorer on the internet.
I am working wireless ADSL 2 - Bigpond - 2 Wire 2701 HGV-W and a macbook pro purchased around 5 months ago. Since the purchase date
I have had problems with internet.
Safari brings up a page you are not connected to the internet. I then look at the modem and DSL and internet lights are both flickering and or/off.
They then re-set themselves. I then have to re-set preferences on safari and quit and restart.
I have also tried using with cable into mac and modem and no difference.
I can only figure that maybe Safari is not compatible with the modem? could this be the case?
Thanks for reading and any assistance would be appreciated.
Fi
There's an Apple help page on the DNS problem - at http://support.apple.com/kb/TS3408
The first thing to try is changing your DNS settings - and for that you need to open System Preferences, then the
Network section.
In Network - click on Advanced - then the DNS tab
under DNS servers - use the + button to enter two extra lines
either these, from google dns
8.8.8.8
8.8.4.4
or from OpenDNS
208.67.222.222
208.67.220.220
then click OK & then 'Apply'
You would need to do that seperately for the Cable (Ethernet) settings and Wireless (Airport)
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