Hi I am wondering if anyone can help me. I have two albums in my photos app other than the camera roll that i cant seem to get rid of. They contain duplicates of the photos i already have in my camera roll and its using alot of space.how do i delete them?

Hi I am wondering if anyone can help me. I have two albums in my photos app other than the camera roll that i cant seem to get rid of. They contain duplicates of the photos i already have in my camera roll. One is called Photo Library, and the other is called iphone. It's using alot of space and I don't know how to delete them. Please HELP!!

those are photos that have been synced to your phone from your computer. plug in your phone to your computer, open itunes, select 'photos' tab from the top, and uncheck 'sync photos'
this will erase the photos from your phone that are not in the camera roll

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I have the iphone3s.. i was wondering if anyone can help me? my imessage isnt working.. thanks

i have the iphone3s.. i was wondering if anyone can help me? my imessage isnt working..
thanks

Try Here > Troubleshooting Messages > http://support.apple.com/kb/TS2755
Also, See Here > About Messages

Hi apple users, I am in need of your expertise. I have a mov file and mp4 file which I need converted to DVD. However IDVD quality is terrible and wondering if anyone can help!?

Hi apple users, I am in need of your expertise. I have a mov file and mp4 file which I need converted to DVD. However IDVD quality is terrible and wondering if anyone can help!?
I created project in iMovie then exported it to MP4 and also MOV file at highest definition possible + I added it to iDVD and had a number issues about encoding errors regarding the mp4 file. MOV worked but the quality was terrible.....
MOV file is as follows:
4.08GB
Codecs: H.264, ACC
Colour Profile: HD (1-1-1)
Dimensions: 1920 x 1080
Duration: 12:33
Audio Channels: 2
MP4 File is as follows:
3.02GB
Codecs: H.264, ACC
Colour Profile: HD (1-1-1)
Dimensions: 1280 x 720
Duration: 12:33
Audio Channels: 6
I have a MacBook Pro using the Yosemite system upgrade.
I have updated iDVD and iMovie.
I even bought the iSkysoft app from the mac store and that was terrible too.
PLEASE HELP i am getting desperate and about to launch this macbook into the air
2.66 GHz Intel Core i7
Version 10.10. 2

First of all, Hunt--thanks for responding!
"First, where are you playing the MPEG-2, that you see that jitter?"
On both a MacBook Pro, an Acer laptop and my Mac Tower. I would love to think that it is a problem with the playback system, and that if I merely send the file off to the duplicator they won't have the same problem. Maybe that is the case...I don't know if I have a choice rather than sending it off to see. But it happens in the same spots, in the same way, on all three of the players so I'm a little reluctant to have faith.
"Another thing that can cause jitter in an MPEG-2 is the Bit-Rate - higher the Bit-Rate, the better the quality, but the larger the file. For a DVD, one is limited by the total Bit-Rate (both Audio & Video), but with longer prodcutions, some users choose too low a Bit-Rate. If this is the issue, one would need to go back to the original Project and do a new Export/Share."
Of course, but in the case there is no more 'original project.' It is gone like the wind, stolen along with his computer and backups.
I think I am stuck using one of two files as my master: a DVD he burned where I only see the stutter/vibration/jitter once, or the mpeg2 file where I see it three times. Hopefully, the duplication house can rip if off of one of them and not see the jitter. I know that in audio, my personal filed, you can do a lot to enhance already existing sound--EQ, compression, tape saturation emulation software, etc. I guess I'm hoping there is some kind of analog to the video world that address jitter after a source has been printed--if indeed the source has been printed to be jittery.
Thanks,
Doug

Hi, I was wondering if anyone can help me because I cant find my external Hardrive on My Macbook Air running OSX Mavericks. If anyone could help me solve this it would be highly appreciated Thanks

Hi, I was wondering if anyone can help me because I cant find my external Hardrive on My Macbook Air running OSX Mavericks. If anyone could help me solve this it would be highly appreciated Thanks

Click once on the Desktop to switch to the Finder.
Command and , (comma) keys to open its preferences.
General tab. Make sure the show hard and external disks is checked.

How do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?

how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT203200 Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message

Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

The outgoing call icon has just appeared in the menu bar at the top of the screen on my iPhone 5 and i cant seem to get rid of it.

The outgoing call icon has just appeared in the menu bar at the top of the screen (next to the wifi icon) on my iPhone 5 and no matter what i do i cant seem to get rid of it.
I have rebooted and and cleared all running apps and still on luck.
The phone still works ok and i can make and receive calls.... any ideas on how to get rid of it?
Thanks

Here's what it looks like.
Mine did the same, just randomly overnight

On the top left of my computer screen there are what look like the bottom half of small grey and white squares stacked on top of each other. They form a line about three inches long and I cant seem to get rid of them. Is my computer dying or being hacked

On the top left of my computer screen there are what look like the bottom half of small grey and white squares stacked on top of each other. They form a line about three inches horizontally along the top and they cover half of the regualr bar (so half of the apple sign int he corner is covered) and I cant seem to get rid of them. Is my hardrive crashing or being hacked?

I have never seen DEVELOP on the menu bar for Safari, hence my query regarding testing.
What OS are you using and what version of Safari?
If you want to check your HDD, Open Disk Utilities>First Aid and run Verify and Repair.
The only remedy that I can think of that may work is an OS reinstall.
I seriously doubt that your MBP is being hacked.
Ciao.

TS1559 I recently dropped my Ipod and had to restore it i was successful to an extent in terms of just retrieving my songs and not my apps but my real problem is that I am unable to get wi-fi let alone tap on the wi-fi button HELP?

I recently dropped my ipod touch 32GB 3rd gen. which i had to restore. I was successful to an extent meaning i got most of my songs back minus my apps. but my real issue is that i can't connect to the internet as my ipod says "no wi-fi", the wi-fi icon is also unclickable as it is greyed out. im really lost on what to do any help would be appreciated.

I think you're right about the hardware problem, i've restored my ipod and the network countless times and it hasn't worked unfortunately but thanks anyway much appreciated. Just one final question, if I take my ipod into an apple store say one in my town centre, are they likely to be able to help me seeing as im not very technically gifted :L

If ya dont wanna download something coz its using all ur credit how do we delete it from the download list and it stays off coz everytime i go back on it it brings it up again

im new at this lol just wondering if anyone knew how to delete something in ur download list if u dont wanna download it?

Deleting the download will not stop it from using your "credit" in iTunes. The content has already been purchased.
You could simply let it download or delete the entry from the downloads page.

HT204053 i have a ipod that i cant seem to get new songs down louded from my mac

I have a ipod that i cant get new music from my mac on Itunes to down loud on it. Can anyone explain what i need to do?

Hi simekdebbie,
What is happening when you try? Are you trying to sync? Do you have Automatic Downloads for Music turned on under Settings>iTunes & App Store on your device?
We need a little more info on what you are trying to do and what is happening.
Cheers,
GB

I was wondering if anyone can help me with a jquery change() integration issue?

I have tested the following script on a simple html page on my computer and it workd perfectly:
However, when posting it to BC withing a template, for some reason the .change() alert gets copied 4 times. You can see it at the following link: http://www.bebemoda.co.uk/test-1?Preview=True
Not sure if this is due to interference form other scripts and am not able to figure out the problem.
Would anyone be able to helpn me solve this issue?
Thanks
<!DOCTYPE html>
<html>
<head>
<style>
div { color:red; }
</style>
<script src="http://code.jquery.com/jquery-latest.js"></script>
</head>
<body>
<select class="cat_dropdown" id="ShippingCountry" name="ShippingCountry">
    <option selected="true">-- Select Country --</option>
    <option value="AF">AFGHANISTAN</option>
    <option value="AL">ALBANIA</option>
    <option value="DZ">ALGERIA</option>
    <option value="AS">AMERICAN SAMOA</option>
    <option value="AD">ANDORRA</option>
    <option value="AO">ANGOLA</option>
    <option value="AI">ANGUILLA</option>
    <option value="AQ">ANTARCTICA</option>
    <option value="AG">ANTIGUA AND BARBUDA</option>
    <option value="AR">ARGENTINA</option>
    <option value="AM">ARMENIA</option>
    <option value="AW">ARUBA</option>
    <option value="AU">AUSTRALIA</option>
    <option value="AT">AUSTRIA</option>
    <option value="AZ">AZERBAIJAN</option>
    <option value="BS">BAHAMAS</option>
    <option value="BH">BAHRAIN</option>
    <option value="BD">BANGLADESH</option>
    <option value="BB">BARBADOS</option>
    <option value="BE">BELGIUM</option>
    <option value="BZ">BELIZE</option>
    <option value="BJ">BENIN</option>
    <option value="BM">BERMUDA</option>
    <option value="BO">BOLIVIA</option>
    <option value="BW">BOTSWANA</option>
    <option value="BR">BRAZIL</option>
    <option value="BG">BULGARIA</option>
    <option value="KH">CAMBODIA</option>
    <option value="CM">CAMEROON</option>
    <option value="CA">CANADA</option>
    <option value="CV">CAPE VERDE</option>
    <option value="KY">CAYMAN ISLANDS</option>
    <option value="CF">CENTRAL AFRICAN REPUBLIC</option>
    <option value="TD">CHAD</option>
    <option value="CL">CHILE</option>
    <option value="CN">CHINA</option>
    <option value="CX">CHRISTMAS ISLAND</option>
    <option value="CO">COLOMBIA</option>
    <option value="CK">COOK ISLANDS</option>
    <option value="CR">COSTA RICA</option>
    <option value="HR">CROATIA</option>
    <option value="CY">CYPRUS</option>
    <option value="CZ">CZECH REPUBLIC</option>
    <option value="DK">DENMARK</option>
    <option value="DJ">DJIBOUTI</option>
    <option value="DM">DOMINICA</option>
    <option value="DO">DOMINICAN REPUBLIC</option>
    <option value="EC">ECUADOR</option>
    <option value="EG">EGYPT</option>
    <option value="SV">EL SALVADOR</option>
    <option value="GQ">EQUATORIAL GUINEA</option>
    <option value="EE">ESTONIA</option>
    <option value="ET">ETHIOPIA</option>
    <option value="FK">FALKLAND ISLANDS (MALVINAS)</option>
    <option value="FJ">FIJI</option>
    <option value="FI">FINLAND</option>
    <option value="FR">FRANCE</option>
    <option value="GF">FRENCH GUIANA</option>
    <option value="PF">FRENCH POLYNESIA</option>
    <option value="GM">GAMBIA</option>
    <option value="GE">GEORGIA</option>
    <option value="DE">GERMANY</option>
    <option value="GH">GHANA</option>
    <option value="GI">GIBRALTAR</option>
    <option value="GR">GREECE</option>
    <option value="GL">GREENLAND</option>
    <option value="GD">GRENADA</option>
    <option value="GP">GUADELOUPE</option>
    <option value="GU">GUAM</option>
    <option value="GT">GUATEMALA</option>
    <option value="GY">GUYANA</option>
    <option value="HT">HAITI</option>
    <option value="VA">HOLY SEE (VATICAN CITY STATE)</option>
    <option value="HN">HONDURAS</option>
    <option value="HK">HONG KONG</option>
    <option value="HU">HUNGARY</option>
    <option value="IS">ICELAND</option>
    <option value="IN">INDIA</option>
    <option value="ID">INDONESIA</option>
    <option value="IE">IRELAND</option>
    <option value="IL">ISRAEL</option>
    <option value="IT">ITALY</option>
    <option value="JM">JAMAICA</option>
    <option value="JP">JAPAN</option>
    <option value="JO">JORDAN</option>
    <option value="KZ">KAZAKHSTAN</option>
    <option value="KE">KENYA</option>
    <option value="KP">SOUTH KOREA</option>
    <option value="KW">KUWAIT</option>
    <option value="KG">KYRGYZSTAN</option>
    <option value="LA">LAO PEOPLE'S DEMOCRATIC REPUBLIC</option>
    <option value="LV">LATVIA</option>
    <option value="LI">LIECHTENSTEIN</option>
    <option value="LT">LITHUANIA</option>
    <option value="LU">LUXEMBOURG</option>
    <option value="MG">MADAGASCAR</option>
    <option value="MW">MALAWI</option>
    <option value="MY">MALAYSIA</option>
    <option value="MV">MALDIVES</option>
    <option value="ML">MALI</option>
    <option value="MT">MALTA</option>
    <option value="MH">MARSHALL ISLANDS</option>
    <option value="MQ">MARTINIQUE</option>
    <option value="MR">MAURITANIA</option>
    <option value="MU">MAURITIUS</option>
    <option value="MX">MEXICO</option>
    <option value="MD">MOLDOVA, REPUBLIC OF</option>
    <option value="MC">MONACO</option>
    <option value="MN">MONGOLIA</option>
    <option value="MS">MONTSERRAT</option>
    <option value="MA">MOROCCO</option>
    <option value="MZ">MOZAMBIQUE</option>
    <option value="MM">MYANMAR</option>
    <option value="NA">NAMIBIA</option>
    <option value="NP">NEPAL</option>
    <option value="NL">NETHERLANDS</option>
    <option value="AN">NETHERLANDS ANTILLES</option>
    <option value="NC">NEW CALEDONIA</option>
    <option value="NZ">NEW ZEALAND</option>
    <option value="NI">NICARAGUA</option>
    <option value="NE">NIGER</option>
    <option value="NG">NIGERIA</option>
    <option value="NF">NORFOLK ISLAND</option>
    <option value="NO">NORWAY</option>
    <option value="OM">OMAN</option>
    <option value="PK">PAKISTAN</option>
    <option value="PW">PALAU</option>
    <option value="PA">PANAMA</option>
    <option value="PG">PAPUA NEW GUINEA</option>
    <option value="PY">PARAGUAY</option>
    <option value="PE">PERU</option>
    <option value="PH">PHILIPPINES</option>
    <option value="PL">POLAND</option>
    <option value="PT">PORTUGAL</option>
    <option value="PR">PUERTO RICO</option>
    <option value="QA">QATAR</option>
    <option value="RE">REUNION</option>
    <option value="RO">ROMANIA</option>
    <option value="RU">RUSSIA</option>
    <option value="RW">RWANDA</option>
    <option value="SH">SAINT HELENA</option>
    <option value="KN">SAINT KITTS AND NEVIS</option>
    <option value="LC">SAINT LUCIA</option>
    <option value="PM">SAINT PIERRE AND MIQUELON</option>
    <option value="VC">SAINT VINCENT AND THE GRENADINES</option>
    <option value="SM">SAN MARINO</option>
    <option value="SA">SAUDI ARABIA</option>
    <option value="SN">SENEGAL</option>
    <option value="SC">SEYCHELLES</option>
    <option value="SL">SIERRA LEONE</option>
    <option value="SG">SINGAPORE</option>
    <option value="SK">SLOVAKIA</option>
    <option value="SI">SLOVENIA</option>
    <option value="SB">SOLOMON ISLANDS</option>
    <option value="ZA">SOUTH AFRICA</option>
    <option value="ES">SPAIN</option>
    <option value="LK">SRI LANKA</option>
    <option value="SR">SURINAME</option>
    <option value="SZ">SWAZILAND</option>
    <option value="SE">SWEDEN</option>
    <option value="CH">SWITZERLAND</option>
    <option value="TW">TAIWAN</option>
    <option value="TJ">TAJIKISTAN</option>
    <option value="TZ">TANZANIA, UNITED REPUBLIC OF</option>
    <option value="TH">THAILAND</option>
    <option value="TO">TONGA</option>
    <option value="TT">TRINIDAD AND TOBAGO</option>
    <option value="TN">TUNISIA</option>
    <option value="TR">TURKEY</option>
    <option value="TC">TURKS AND CAICOS ISLANDS</option>
    <option value="UG">UGANDA</option>
    <option value="UA">UKRAINE</option>
    <option value="AE">UNITED ARAB EMIRATES</option>
    <option value="GB" selected="selected">UNITED KINGDOM</option>
    <option value="US">UNITED STATES</option>
    <option value="UY">URUGUAY</option>
    <option value="UZ">UZBEKISTAN</option>
    <option value="VE">VENEZUELA</option>
    <option value="VN">VIETNAM</option>
    <option value="VG">VIRGIN ISLANDS, BRITISH</option>
    <option value="VI">VIRGIN ISLANDS, U.S.</option>
    <option value="YE">YEMEN</option>
    <option value="ZM">ZAMBIA</option>
    </select>
<div id="shippingdest" style="width:30%; color:#F33"></div>
<script>
    $("#ShippingCountry").change(function () {
          var str = "";
          $("option:selected").each(function () {
                                 if ($(this).text() !== "UNITED KINGDOM")
                                           $("#shippingdest").text("");
                               str += "Please note that delivery charges do apply on orders shipped outside the UK. After your order has been processed, we will contact you with a specific delivery quote based on the items you have purchased.";
          $("#shippingdest").text(str);}
                      else
                                $("#shippingdest").text("");
        .change();
</script>
</body>
</html>

Hello LondonHK,
It looks like your each function is what is messing you up. It is trying to go through each drop down list once you change the ShippingCountry drop down. So since there are 5 drop downs the code wouldn't work as you wanted.
I've made a jsfiddle with a little simpler code that should do the trick for you:
http://jsfiddle.net/chaddidthis/nw6cY/
Let me know if that works.
Hope this helps,
Chad Smith | http://bcgurus.com/Business-Catalyst-Templates for only $7

I tunes has stopped working in windows 7 and I don't know how to get the crash information that everyone else seems to get to know what the cause is....any help? I have a toshiba windows 7 computer.

I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

HT1766 i have been trying to update my wifes iphone 4 for a few hours now. the update it fine i cant seem to get the phnoe off the the et up phone sceen! help

ok my last back up was on itunes @3 :22 now its connected with itunes but i cant get the phone back to making call yet why?

Why not?
What is displaying on the screen?

I have an IPOD touch. I reloaded windows on my computer and for the life of me I cant seem to get my tunes from my IPOD back to my Itunes playlist. Any ideas?

I have an IPOD touch. I reloaded my windows operating system on my computer and now can't get my IPOD tunes to download to my ITunes music file... Please Help..

The ipod is not a storage/backup device. The sync is one way - computer to ipod. The only exception is itunes purchases. File>Devices>Transfer Purchases
Have you failed to maintain a backup copy of your computer?

Hi I am wondering if anyone can help me. I have two albums in my photos app other than the camera roll that i cant seem to get rid of. They contain duplicates of the photos i already have in my camera roll and its using alot of space.how do i delete them?

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