Hi, I bought a İphone 4, it asks activation İcloud but I do not know login & password, but the box and all the codes (IMEI,ICCID) available. What to do?

Hi, I bought a İphone 4, it asks activation İcloud but I do not know login & password, but the box and all the codes (IMEI 013126007351651,ICCID 8999404110643086147) available. What to do?

If you bought the phone used then you will need to contact the previous owner - only the owner of an account can remove a device from their account (neither Apple, nor fellow users here on these forums, can do it) : http://support.apple.com/kb/TS4515

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I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address.

HT1386 Hi, about a week ago my Iphone 3 was stolen! I am not sure how they got it but they did. I still have the box and the receipt but my iphone was not registered with a phone company so what do I do.

I just bought the iphone from a friend and he gave me the box and all. I brought it home and the next week i went to school and it was stolen out of my locker. What can I do to get it back.

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
Reporting a lost or stolen Apple product
Find my lost iPod Touch
AT&T, Sprint, and Verizon can block stolen phones/tablets
What-To-Do-When-Iphone-Is-Stolen
Lost or Stolen iPhone? Here’s What to do
6 Ways to Track and Recover Your Lost/Stolen iPhone
Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
Find My iPhone
Setup your iDevice on MobileMe
OS X Lion- About Find My Mac
How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
VUWER 1.5.4
Sneaky ******* 0.2.0
Undercover 4.7
LoJack for Laptops Premium Mac
STEM 2.1
MacPhoneHome 3.5

Just updated my i-Phone 6 from 8.0 to 8.02 (not tried 8.01). Now I have all the problem they describe with 8.01 (lost ID Touch, no cell network access). So the 8.02 did create a problem I did not have. What to do?

just updated my i-Phone 6 from 8.0 to 8.02 (did not try 8.01). Now I have all the problem they describe with 8.01 (lost ID Touch, no cell network access). So the 8.02 did create a problem I did not have. What to do?

Basics have always been, and continue to remain: restart, reset, restore from backup, restore as new device.

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

HT1222 My phone is telling me about a Software Update but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

Hello Apple I work in one of the shops phones in the Kingdom western Saudi Arabia you now restore a backup to the customer by mistake recovered to copy another client now been linked to the phone and ask me to check, I do not know PIN number

Hello Apple I work in one of the shops phones in the Kingdom western Saudi Arabia you now restore a backup to the customer by mistake recovered to copy another client now been linked to the phone and ask me to check, I do not know PIN number
<Edited by Host>

These are user forums. You are not speaking to Apple here. I'm sorry but we cannot assist you. Contact your Apple vendor in your country. Customer Service: Contacting Apple for support and service - this includes international calling numbers.

HT201441 I found a phone that had been stolen, so I asked apple id to its original owner she said that she had forgotten and replace the apple id, how to solve a problem like this?

II found a phone that had been stolen, so I asked apple id to its original owner she said that she had forgotten and replace the apple id, how to solve a problem like this?

Send the original owner this link.
(120249)

I bought a EarPods October last year in USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can lisence music but can not adjust the volume and answer the phone, can I get a new one or what can I get?

I bought a EarPods October last year in the USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can listen music but can not adjust the volume and answer the phone, can I get a new one or what can I get based on the one year product warrant?

Now I am live in Baoding city, China, what I can do, it seems there is no apple store in my city??

I bought 2 iPhone 5 and received on 17 Dec but both are with rattling noise like loosing parts then I ask for replacement but courier has not come as appointment. Now I still have the defective iPhone 5 with me though I have planned to give as Xmas gift

I bought 2 iPhone 5 and received on 17 Dec but both are with rattling noise like loosing parts then I ask for replacement but courier has not come as appointment. Now I still have the defective iPhone 5 with me though I have planned to give as Xmas gift.

I bought 2 iPhone 5 and received on 17 Dec but both are with rattling noise like loosing parts then I ask for replacement but courier has not come as appointment. Now I still have the defective iPhone 5 with me though I have planned to give as Xmas gift.

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

You have to provide email to access app store,dont expect walk in and walk out

TS1398 Hi there .. i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone wi

Hi there ..
i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website
" Warranty
Every iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "
so can i change it while am in france ?

The iPhone is not sold officially by Apple in Irag so no telling which country this iPhone was intended for by Apple when new.
The iPhone's warranty is not a worldwide warranty, and if this iPhone was sold as carrier locked when new and was hacked/jailbroken to be unlocked, the warranty is void if this is discovered/determined by Apple.
You can make an appointment at an Apple Store in France to determine which country this iPhone was intended for by Apple when new.

Good day, tell me what to do iphone 4s bought preowned raised to 7.2 firmware but it requires aktivatsyi apple id but I do not know it because they do not buy a new one. and contact the seller lost in what to do now tell me?

Good day, tell me what to do iphone 4s bought preowned raised to 7.2 firmware but it requires aktivatsyi apple id but I do not know it because they do not buy a new one. and contact the seller lost in what to do now tell me?

There is no way around the activation lock. You apparently decided to use the phone with someone else's ID set up for an iCloud (and find my iPhone) account before updating. Since Find My iPhone was active, updating to iOS 7 has automatically turned on the activation lock. If you do not have the Apple ID and password that were previously used, then the phone is now useless. You can't activate it without that informaion.
Talk to whoever you bought the phone from if you can. If you can't, buy a new phone.

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is edited by host and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to blu

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.

It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

Hi, I bought a İphone 4, it asks activation İcloud but I do not know login & password, but the box and all the codes (IMEI,ICCID) available. What to do?

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