Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?
Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?
That information, and more, can be found in the About page of the settings. Tap Settings > General > About and you'll see a lot of information about the device.
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I bought my iphone from carephone warehouse, sim free and with no contract. 5 months down the line I had a problem with the phone and I booked a genius appointment, they swapped my phone and gave me a new phone but they locked my phone to tmobile!!! I now do not use tmobile and I have an iphone which is locked to tmobile!!! I bought an unlocked phone and apple have locked it!!! what can i do?
In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets. -
I am running the latest itunes software and dont know what else I can do
m12pru wrote:
for some reason that link is taking me to 4oD
How bizarre, try this again http://support.apple.com/kb/TS3694#error1015 -
Dear sir
I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract.
Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card.
And invalid sim appeared.so I bought it without contract but it seems to be lock in my country
Please tell me whats the matter?
My phone serial no 86034HTCA4T
Modem firmware 04.12.09
ThanksWithout contract is not the same as unlocked. The update to iOS 7 relocked
the iPhone to the wireless carrier to which it was originally locked. You must
contact that wireless carrier to see if they offer unlocking and if you qualify.
If you used jailbreak or other hack to unlock the iPhone initially, the method
used may prevent a legitimate unlock from succeeding and may render your
iPhone unuseable. -
I bought an iphone 5 from apple store in USA, can i use it overseas?
i bought an iphone 5 from apple store in USA, can i use it overseas, eg, China,?
Yes, but you will be using it in China with the international roaming feature.
There are no unlocked iPhone 5's being sold in the US at present so you can't use it with a local nano sim card. There will also be LTE frequency compatibility issues too. -
I bought an iPhone 4 from apple 2 years ago and I am looking to get the factory unlock code how do I go about it other than go threw your network provoider?
Contact the wireless provider to which the iPhone is locked to see
if they offer unlocking and if you qualify. Only the wireless provider
can unlock the iPhone; Apple cannot. There is no other way besides
going through your network provider. -
If i bought iphone 5s from apple retail store on t mobile with free contract and with full price it will work with egypt's local carrier ????
Yes
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If i bought iphone 5s from apple retail store on t mobile with free contract it will work in egypt
If i bought iphone 5s from apple retail store on t mobile with free contract it will work in egypt????
There are conflicted information in this forum. The contract free T-mobile 5s is not "unlocked" in US, it is supposed to be unlocked for overseas GSM. However, it is not clear whether you need to activate it on T-mobile first and wait for 40 days for unlock code to unlock it before you can use it overseas.
I contacted both Apple and T-mobile multiple times. None of them answered question with a clear answer.
The best way to confirm this is to purchase the 5s from the Apple Store. Remove the T-mobile SIM before you turn 5s on and replace the SIM with your international SIM. Turn it on and go through the initial setup to see if the iPhone is lock or not.
If it is locked, simply return to the Apple store with full refund in 30 days. Since Apple is not answering the question, why not try it yourself on their dime? -
i got iphone 5s from my uncle. he linked his account with the device. he gifted me the phone. unfortunately he's no longer :(. for that i can't activate the phone :(
Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events, but it may take a while and you may need to provide a death certificate and a note from the executor that the iPad has been willed to yourself. -
I forgot my passcode ,now i am not able to use my phone ,please advice what to do?
I forgot my passcode and now i am not able to use my phone,please advice?
Restore the device via iTunes on the computer it normally syncs with to remove the passcode.
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I'm being blocked from my favorites on my iPad 2 with the following........... You are not authorized to open this file. What do I do?
I'm not sure whether you have tried the "usual" things:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Command+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
* "3-bar" menu button (or Tools menu) > Options > Advanced
* Firefox menu > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* classic Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference? -
I bought a I PHONE 5s from apple store in united state, the phone came with T Mobile SIM and i believe it is unlocked . when I tried to use the device in my country Saudi Arabia one massage appear all the time that the SIM is from unauthenticated carrier or you have to unlocked the device by the local carrier. how can i solve this issue
StephanieWelk wrote:
if saudia arabia doesn't support iphone 5s. there is no fix.
This is not true.
Why do you think this? -
If I purchase an iPhone 6 from Apple directly, am I still eligible for the $200 trade in credit?
I don't see anything on Trade-In Program FAQs | Verizon Wireless that says the iPhone 6 has to be specifically purchased through Verizon in order to get the credit. I preordered, but my status has been in 'Processing' mode for a week and a half now with no other information. If I knew it was coming soon, I'd just hold out. However, now I'd like to see about canceling my preorder and trying to get one from a local Apple store.
How does this trade-in promotion work?Trade-in your old iPhone and purchase a new iPhone 6 or iPhone 6 Plus with a new Verizon Edge agreement, a 2-year contract, or if you pay full retail price for a new iPhone 6 or 6 Plus between you'll receive:
A $300 Verizon Wireless Gift Card when you trade in your old iPhone 5s.
A $200 Verizon Wireless Gift Card when you trade in your old iPhone 4, iPhone 4s, iPhone 5, or iPhone 5c.
Don't want to wait? Get INSTANT savings when you trade in at Verizon Wireless store between 9/12/14 and 9/30/14.
Once you submit your trade online, you'll receive shipping materials to return your old device back to Verizon Wireless within 7 days after receiving your new iPhone 6 or iPhone 6 Plus, but no later than 12/01/14.
What are the requirements to participate in this offer?You must be purchasing either iPhone 6 or iPhone 6 Plus on a new Verizon Edge agreement, 2-year contract, or when you pay full retail price. If you don't purchase iPhone 6 or iPhone 6 Plus, you’ll receive the normal trade-in value for your device. -
I am trying to update my phone and the phone is frozen on a screen that has the itunes symbol and the computer connection showing.
I did not have itunes on my computer.
So I downloaded itunes set up which took an hour or so.
Now what do I do?Please check 2 things in your computer.
1. Right click 'My Computer' => Manage => Services & Applications => Services. Look for Apple Mobile Service at the top. Status must be STARTED. If stop, please start it.
2. Open iTunes in computer. For Windows 7, go to iTunes Store => Authorise this Computer => key-in your Apple ID and password when prompted. For Windows 8, press ALT and S together. A pop-up window would show information of authorising computer. Click Authorise this Computer => key-in your Apple ID and password when prompted.
Good luck -
I bought an iPhone 3GS from eBay all was fine until I had an hardware fault I sorted that out on mp pc and now it won't activate I've been using a 3 SIM card since I have had it and it just won't activate.as far as I'm aware I bought the phone as new so no jailbreak can any1 help
Your ebay purchased phone was hacked/jailbroken. You cannot get help here for jailbroken phones. Sorry.
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