Hi, i can connect to the internet but mail will not download and i cannot open webpage ?? please help

hi, i can connect to the internet but mail will not download and i cannot open a webpage?? any ideas

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

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  • IMac connects to the Internet, but software will not.

    I am operating on Leopard 10.5.1 - my computer connects successfully via Airport wireless to the internet, but Safari, iTunes and Mail all are unable to connect. I have read throu previous discussions and done the following: deleted and recreated airport listing in network prefences, deleted system configuration preferences, rebooted router and restarted computer several times, spoken with Verizon tech at great length while working through their diagnostic process, and none of these efforts have been succsessful.
    Any additional help would be greatly appreciated.
    Thank you.

    Actually Airport>Ethernet ID & Ethernet>Ethernet ID will be different.
    The one FIOS router I'm looking at from Verizon does support Access control, not sure if you have that set on or or not.
    WAN Ethernet Light
    The WAN Ethernet light illuminates when the FiOS Router is connected to the
    Internet via Ethernet. If flashing, data traffic is passing across the port.
    WAN Coax Light
    The WAN Coax light glows steadily or flashes when the FiOS Router is connected
    to the Internet via coaxial cable.
    Internet Light
    When the Internet light glows steadily green, the FiOS Router is connected
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    connection to the ONT (Optical Network Terminator), but authentication has not
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    The LAN Ethernet lights illuminate when the FiOS Router is connected to a local
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    across the port(s).
    LAN Coax Light
    The LAN Coax light glows steadily or flashes when the FiOS Router is connected
    to a local network via its Coax port.
    USB Light
    The USB light illuminates when the FiOS Router is connected to a device via a
    USB cable.
    Wireless Light
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    turned on. If flashing, data traffic is passing across the wireless connection.
    http://support.actiontec.com/doc_files/MI424WR_Rev._E_User_Manual_20.9.0-&-20.8. 0_v3_GPL.pdf
    Can you connect an Ethernet cable & try the 192.168.1.1 IP for setup?

  • HT1567 I am connected to the internet, but itunes will not connect, it does stated that I have downloaded and installedl, I don't know what to do.  Please help.

    I downloaded and installed itunes, but itunes will not connect to ;internet (I do have internet.  I don't know what too do, can you help?

    I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?

  • HT201320 My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.

    My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.

    Hello echo1946
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    http://support.apple.com/kb/ts3899
    Mail Settings Lookup
    https://ssl.apple.com/support/mail-settings-lookup/
    iCloud: IMAP
    http://support.apple.com/kb/PH2585
    Regards,
    -Norm G.        

  • My safari can connect to the Internet, but other apps can't. I am using ipad3 wifi edition

    My safari can connect to the Internet, but other apps can't. I am using ipad3 wifi edition

    I have managed to resolve it. What I found is I typed in a wrong password when one app loaded. That app gave a misleading network connectivity error. Other apps are connecting fine now.

  • TS1492 I can connect to the internet but not to itunes

    itunes error 11333, I can connect to the internet but not to itunes Store. Apple Support, mention update to itunes 7.5 will solve the problem, but if check for itunes updates in my system, it says that the system is pu to date

    I won't give you a lecture about how poor WEP encryption is, but are you sure that is the problem? Is it possible that your new modem (or the carrier behind it) is not providing DHCP service?

  • I can download a song to my IPhone. I can play on my iMac but it will not download to IPhone.  It is also in my ICloud but it still will not

    I can download a song to my IPhone. I can play on my iMac but it will not download to IPhone.  It is also in my ICloud but it still will not

    OK.
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  • How do I import a camera video from iphoto to imovie? I went to file, import, camera archives and the video I want I am not able to select. I even tried dragging it from my desktop, but it will not allow me to do so. Please help?

    How do I import a camera video from iphoto to imovie? I went to file, import, camera archives and the video I want I am not able to select. I even tried dragging it from my desktop, but it will not allow me to do so. Please help?

    Use File/Import/Movie and navigate to the file.

  • I tried to submit my podcast but showed difficulty in downloading and later showed already submitted please help!

    I tried to submit my podcast but showed difficulty in downloading and later showed already submitted please help!

    If your podcast was submitted but rejected for any reason then the automated part of the submissions process will give you that error despite the rejection - I assume it's a bug. The workaround is to change the title slightly.
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  • Paid for Photoshop Touch for iPad but it will not download and install

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    ibarrien
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  • I tried connecting my Ipod Touch 5th generation to the internet via ad-hoc from my windows 7 laptop. My iPod was connected to the internet but just in a moment. Then it disconnects. would someone help me?

    I tried connecting my Ipod Touch 5th generation to the internet via ad-hoc from my windows 7 laptop. My iPod was connected to the internet but just in a moment. Then it disconnects. I tried so many other option such as creating another ad-hoc from other  laptop but still the same result. Is there something wrong with my iPod? this is so frustrating. I've been using ipod touch 4th gen before I got the 5th and connecting to the internet via ad-hoc was never a problem for me.  Would someone help me? 

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • My router can connect to the internet but computers that connect to the router can't.

    I have a Wrt54g version 3.0 connected to a Speedstream modem.  I also have one wired computer connected to my wrt54g and one wireless laptop.  Both my computers can connect to the the router's web interface.  When I go to the status tab, the router is able to get a public IP address and under the diagnostics tab I'm able to ping and tracert to www.yahoo.com just fine.  But the computers that connect to the wrt54g cannot connect to the public internet.  It is really strange.  The computers get an IP from DHCP and I'm able to ping the internal gateway but I cannot ping a public IP address from the computers.  I've got the latest firmware and have tried to restore to factory default without any sucesss?  Any suggestions anyone?

    Check the Setup - Advanced Routing page. What you see sounds like you run in "Router Mode" or "NAT disabled". Change to "Gateway Mode" or enable NAT.

  • TS1398 My wifi is working absolutely correct, I can browse to the Internet , but when ever I download an application, a message appears that cannot connect to the iTunes.

    I cannot connect to the apps stores. Whenever I download an app a message appears that cannot connect to iTunes. Please help.

    iTune is not available in certain countries. You can check below.
    http://support.apple.com/kb/TS3599

  • Hi, my Macbook says its connected to the internet, but it's not working.  It's about 2 years old and has been fine up until now.  Its the same internet provider and I have a work PC laptop that is connecting fine.  Any help greatly appreciated.  Liz

    Hi,
    My MacBook Pro won't connect to the internet, although it says it is connected.  The laptop is about 2 years old and up until now has worked fine.  My work PC laptop is connecting to the internet fine so I know it can't be the connection.   I've checked for Adware/Malware (just in case) via safemac and that all seems fine.
    I'm running OSX 10.8.5.
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    Many thanks
    Liz

    Believe it or not, that article helped me find a temporary solution. After reading it I realized that the problem did have to do with my DNS settings. I had taken the DNS settings that my ISP gives me when I dial up and plugged them into the configuration for my AirPort card. This apparently caused a problem because, although my wireless network is always on, it's not always connected to the internet. So those DNS settings were invalid most of the time.
    I found that as long as I leave the area for DNS servers blank, the computer logs in normally. This further confirms my suspicion that something was trying to access the internet at login. I guess as long as I don't specify any DNS servers, the computer realizes it doesn't have an internet connection through my AirPort card.
    So I just created two network locations: one for when my network is connected to the internet and one for when it isn't. In the first, I kept my original DNS settings because they work as long as I have an internet connection. In the second I did not specify any DNS servers. This seems to work fine, but I'd still like to know what is trying to access the internet at login. I've disabled the automatic update feature in all my programs that have it, but that doesn't seem to help the slowdown at login. Does anyone know how I could figure out what program is trying to access the internet?

  • I have a laptop that connects to the internet, but only has IE installed and message comes up "cannot display the webpage etc..." so I want to download firefox to install on my other computer and see if this lets me access the net. Any advice appreciated

    Can I do this using a memory stick? If so, how?

    Troubleshoot Internet Connection Problems at Microsoft.com
    * http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-Internet-connection-problems
    You can also check the following:
    * Your modem and/or router are both on and are not indicating errors. The problem may be with your Internet Service Provider (ISP). Contact your ISP for more information.
    * If you are using a wireless connection, that you are using the correct access point.
    * Your Domain Name System (DNS) server translates web addresses (URLs) into IP addresses and is usually provided by your ISP. If the DNS server is overloaded, you may be unable to view some or all websites. For example, if http://74.125.53.99 or http://74.125.159.105 work but http://www.google.com doesn't, you may have a DNS problem. You can use an alternative service such as OpenDNS (http://www.opendns.com/) or Google Public DNS (http://code.google.com/speed/public-dns/).
    * Whether your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is blocking connections to the Internet. For instructions on how to configure some programs, see the Firewalls article (https://support.mozilla.com/en-US/kb/Firewalls).
    Check and tell if its working.

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