Hi. I can't open an e-book I've bought. The error message is E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
Hi. I can't open an e-book I've bought.
first I've managed to open it but without log-in ( Ihad forgotten my password), but, as i didn't manage to download the e-book on my e-reader, i've log-in, and tried to re-open it and the, it didn't open.The error message is E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.
Thank you if you had the same problem you managed to solve
Fleur M
Hi Shreya,
That answer seems to work in purchased books but in my case I dont know who is the ebook provider in lebrary. I asked library people and they did not give me any contact to reset the activation. I will try again to find out that contact. I was wondering if there is any way at our side so we can fix this. Probably there is nothing. Thanks anyway.
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Hello all,
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Process: SplashID [24851]
Path: /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
Identifier: com.splashdata.splashid
Version: 5.4 (5.4)
Code Type: X86 (Native)
Parent Process: launchd [193]
Responsible: SplashID [24851]
User ID: 501
Date/Time: 2014-04-13 15:39:25.310 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: CAE9C00A-23CF-160F-CCC7-60407D646A19
Sleep/Wake UUID: 4B4836FC-2D8E-458F-BBE3-814A4D4CFA06
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002e
VM Regions Near 0x2e:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
__TEXT 0000000000001000-000000000008a000 [ 548K] r-x/rwx SM=COW /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.splashdata.splashid 0x000447a2 CSplashIDDatabase::IsDBEncrypted() + 24
1 com.splashdata.splashid 0x000447f6 CSplashIDDatabase::UnlockRecord(DBRecord*) + 56
2 com.splashdata.splashid 0x000449e2 CSplashIDDatabase::StoreRecord(DBRecord*, DBRecord**, unsigned char) + 334
3 com.splashdata.splashid 0x0002e931 -[SplashIDDataBaseWrapper createNewCategory:optionalUID:] + 295
4 com.splashdata.splashid 0x0002cd62 -[SplashIDDataBaseWrapper createDefaultCategories] + 188
5 com.splashdata.splashid 0x0002adea -[SplashIDDataBaseWrapper readDatabaseFromUser:] + 412
6 com.splashdata.splashid 0x0002ac2c -[SplashIDDataBaseWrapper init] + 366
7 com.splashdata.splashid 0x0002aab1 +[SplashIDDataBaseWrapper SharedSpalshIDDataBaseWrapper] + 55
8 com.splashdata.splashid 0x000102bd -[SDController applicationWillFinishLaunching:] + 33
9 com.apple.Foundation 0x931e5732 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
10 com.apple.CoreFoundation 0x991d15a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
11 com.apple.CoreFoundation 0x990b317b _CFXNotificationPost + 3435
12 com.apple.Foundation 0x931d421f -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
13 com.apple.Foundation 0x931f17de -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit 0x9384364c -[NSApplication finishLaunching] + 682
15 com.apple.AppKit 0x93842f89 -[NSApplication run] + 196
16 com.apple.AppKit 0x9382c038 NSApplicationMain + 1165
17 com.splashdata.splashid 0x000026be _start + 216
18 com.splashdata.splashid 0x000025e5 start + 41
Thread 1:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f14992 kevent64 + 10
1 libdispatch.dylib 0x937518ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93751546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0106ac00 ebx: 0x00575f70 ecx: 0x00000027 edx: 0x0000002e
edi: 0x0106ac00 esi: 0x00575f94 ebp: 0xbffff4e8 esp: 0xbffff4e8
ss: 0x00000023 efl: 0x00010217 eip: 0x000447a2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002e
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x8fe07000 - 0x8fe39417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
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0x901fe000 - 0x90204ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
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0x9a578000 - 0x9a86dff8 com.apple.CoreImage (9.2.7) <AD2199E4-B18B-3CFC-94C4-B1B8D20CFB8B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9a86e000 - 0x9a86ffff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9b401000 - 0x9b493ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x9b494000 - 0x9b495fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b496000 - 0x9b499ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9b49a000 - 0x9b4a5ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9be67000 - 0x9be70fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9bedc000 - 0x9bef8fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x9c31f000 - 0x9c375ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 52812
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.2M resident=28.4M(19%) swapped_out_or_unallocated=123.8M(81%)
Writable regions: Total=97.0M written=3224K(3%) resident=3436K(3%) swapped_out=8K(0%) unallocated=93.7M(97%)
REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 70.7M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 66.1M
VM_ALLOCATE 16.4M
__DATA 14.6M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.1M
__OBJC 1976K
__PAGEZERO 4K
__TEXT 109.1M
__UNICODE 544K
mapped file 134.8M
shared memory 4K
=========== =======
TOTAL 458.0M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: ****, PPP (L2TP), ppp0
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB Flash Disk
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Hello all,
I hope someone can help me. I have tried the splashid customer support but it's been a while and I haven't heard back. I apparently didn't eject it properly. Now I get the message "splashid quit unexpectedly" and a "problem report." When I click on reopen it doesn't open and the same message just keeps popping up and not allowing the key to be opened. Here is are the details:
Process: SplashID [24851]
Path: /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
Identifier: com.splashdata.splashid
Version: 5.4 (5.4)
Code Type: X86 (Native)
Parent Process: launchd [193]
Responsible: SplashID [24851]
User ID: 501
Date/Time: 2014-04-13 15:39:25.310 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: CAE9C00A-23CF-160F-CCC7-60407D646A19
Sleep/Wake UUID: 4B4836FC-2D8E-458F-BBE3-814A4D4CFA06
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002e
VM Regions Near 0x2e:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
__TEXT 0000000000001000-000000000008a000 [ 548K] r-x/rwx SM=COW /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.splashdata.splashid 0x000447a2 CSplashIDDatabase::IsDBEncrypted() + 24
1 com.splashdata.splashid 0x000447f6 CSplashIDDatabase::UnlockRecord(DBRecord*) + 56
2 com.splashdata.splashid 0x000449e2 CSplashIDDatabase::StoreRecord(DBRecord*, DBRecord**, unsigned char) + 334
3 com.splashdata.splashid 0x0002e931 -[SplashIDDataBaseWrapper createNewCategory:optionalUID:] + 295
4 com.splashdata.splashid 0x0002cd62 -[SplashIDDataBaseWrapper createDefaultCategories] + 188
5 com.splashdata.splashid 0x0002adea -[SplashIDDataBaseWrapper readDatabaseFromUser:] + 412
6 com.splashdata.splashid 0x0002ac2c -[SplashIDDataBaseWrapper init] + 366
7 com.splashdata.splashid 0x0002aab1 +[SplashIDDataBaseWrapper SharedSpalshIDDataBaseWrapper] + 55
8 com.splashdata.splashid 0x000102bd -[SDController applicationWillFinishLaunching:] + 33
9 com.apple.Foundation 0x931e5732 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
10 com.apple.CoreFoundation 0x991d15a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
11 com.apple.CoreFoundation 0x990b317b _CFXNotificationPost + 3435
12 com.apple.Foundation 0x931d421f -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
13 com.apple.Foundation 0x931f17de -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit 0x9384364c -[NSApplication finishLaunching] + 682
15 com.apple.AppKit 0x93842f89 -[NSApplication run] + 196
16 com.apple.AppKit 0x9382c038 NSApplicationMain + 1165
17 com.splashdata.splashid 0x000026be _start + 216
18 com.splashdata.splashid 0x000025e5 start + 41
Thread 1:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f14992 kevent64 + 10
1 libdispatch.dylib 0x937518ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93751546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x95f14046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x98e33dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x98e37cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0106ac00 ebx: 0x00575f70 ecx: 0x00000027 edx: 0x0000002e
edi: 0x0106ac00 esi: 0x00575f94 ebp: 0xbffff4e8 esp: 0xbffff4e8
ss: 0x00000023 efl: 0x00010217 eip: 0x000447a2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002e
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x89ffb +com.splashdata.splashid (5.4 - 5.4) <F2A3C5A2-6A00-3530-EABC-094BC4438AFF> /Volumes/VOLUME/SplashID.app/Contents/MacOS/SplashID
0x8fe07000 - 0x8fe39417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x90045ffb libGLImage.dylib (9.6) <EAC640A8-CD71-3AB2-9918-21CACCBCCB0D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x90046000 - 0x90082ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x901f4000 - 0x901fdfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x901fe000 - 0x90204ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x90205000 - 0x9052bffb com.apple.JavaScriptCore (9537 - 9537.74.4) <1AE99257-8FDA-3A6D-8463-D0BD07D77762> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9052c000 - 0x90535fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90536000 - 0x9055efff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9055f000 - 0x905b0ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x90953000 - 0x90953ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x90954000 - 0x90982ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x90ef1000 - 0x90ef5ffa libGIF.dylib (1042) <A28C9045-5ACD-35FE-9499-E98B9C5A20D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90ef6000 - 0x911f7ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x911f8000 - 0x913a4fff com.apple.QuartzCore (1.8 - 332.3) <00167BF7-E3C4-3AA7-8DA0-466BD4175350> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x913a5000 - 0x913ebff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x913ec000 - 0x913efff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x91437000 - 0x914c8fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x914c9000 - 0x914cafff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x914cb000 - 0x915b1ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x915b2000 - 0x9244dff3 com.apple.WebCore (9537 - 9537.74.11) <2D24AE4B-EE47-3DC2-82A1-9EEBD89E2140> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x924a4000 - 0x924b3fff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x924b4000 - 0x92527fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x930c7000 - 0x930cffff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x930d0000 - 0x930deff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x9312e000 - 0x93152ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x93153000 - 0x93160fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x93161000 - 0x93191ff7 com.apple.CoreServicesInternal (184.9 - 184.9) <999FEDEC-7657-3F32-A9AE-F29E0BE0AAF5> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x93192000 - 0x931a5fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x931d1000 - 0x934fcffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x934fd000 - 0x93550fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9355a000 - 0x9355effe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9369c000 - 0x93725fff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x93726000 - 0x9372bff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9372c000 - 0x9372cffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9374e000 - 0x93766ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x93767000 - 0x93782ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93783000 - 0x9378bff7 libCGCMS.A.dylib (599.20.11) <BE016E3E-3A65-35F7-A9D4-96684ECB39B0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x9378c000 - 0x9378cfff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9378d000 - 0x93791ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x937f9000 - 0x937fdfff libheimdal-asn1.dylib (323.15) <2C5FF5E6-F253-387E-959A-B1926DD99B31> /usr/lib/libheimdal-asn1.dylib
0x937fe000 - 0x93828fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x93829000 - 0x94447ff3 com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94448000 - 0x947bdff9 com.apple.HIToolbox (2.1 - 697.4) <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x947be000 - 0x947c6fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x947c7000 - 0x947cffff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x947d8000 - 0x947d9ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x947da000 - 0x94ac4fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x94ac5000 - 0x94d33ff6 com.apple.security (7.0 - 55471.14) <7915499B-66CF-39FE-B53C-A11C7775314D> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x94d34000 - 0x94d41ff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x94d42000 - 0x94d97fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x94d98000 - 0x94db5ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x94e94000 - 0x94e9bff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x94f14000 - 0x94f26fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x94f27000 - 0x94f83ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9500c000 - 0x95024ff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x95025000 - 0x95050ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x95051000 - 0x95052ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x95053000 - 0x9507eff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
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0x9b401000 - 0x9b493ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x9b494000 - 0x9b495fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b496000 - 0x9b499ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9b49a000 - 0x9b4a5ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9be67000 - 0x9be70fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9bedc000 - 0x9bef8fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x9c31f000 - 0x9c375ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 52812
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.2M resident=28.4M(19%) swapped_out_or_unallocated=123.8M(81%)
Writable regions: Total=97.0M written=3224K(3%) resident=3436K(3%) swapped_out=8K(0%) unallocated=93.7M(97%)
REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 70.7M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 66.1M
VM_ALLOCATE 16.4M
__DATA 14.6M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.1M
__OBJC 1976K
__PAGEZERO 4K
__TEXT 109.1M
__UNICODE 544K
mapped file 134.8M
shared memory 4K
=========== =======
TOTAL 458.0M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: ****, PPP (L2TP), ppp0
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB Flash Disk
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1 -
Photos that ive previously saved and opened on numerous occasion will no longer open. i receive error message telling me that the file is not supported or has been damaged. Help.
Hi cragside,
Which Adobe application are you using, and what format are those photo files? I'd love to help, but need a bit more information to go on.
I look forward to hearing back from you. When you reply, please let us know what Adobe application you're using (name and version), what types of files you're trying to open, and whether you're on Mac OS or Windows. It'll also be helpful to know whether any files open for you, or if the problem is specific to certain files.
Best,
Sara
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