Hi I cannot access my serial number to use ID CS4, help

Hi I need help with using my ID CS4 program. I do nothave a serial number and am not sure what to do. I purchased  the program years ago and have no receipt or boxes. Yikes! What can I do?

If you registered it, Adobe would have a record of it. Beyond that there
is nothing anyone here can do to help you.

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  • I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. W

    I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. When directed on Adobe's site to access the serial number, it takes me to an outside 3rd party site, which I tried but it does not actually work. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Hey beccac85068042,
    Adobe will provide you the serial number only if you are a registered user.
    Please refer the following link to know more on registration for Adobe products:
    Adobe product registration FAQ
    You might Contact Customer Care and seek help on the same.
    Regards,
    Anubha

  • Iphone disabled, i cannot access the serial number to get support , how do i unlock with  no service provider?

    iphone disabled, i cannot access the serial number to get support , how do i unlock with  no service provider?
    i just got my iphone i set it up with icloud but didnt sync with itunes yet, i dont have a service provider yet either but i have been locked out for foregetting my passcode which i now remember ...... also i have tried calling apple support but get a busy signal after going through prompts.........PLEASE HELP

    http://support.apple.com/kb/ht1212

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • HT4061 I cannot access the serial number due to the fact that I do not remember the passcode.

    I cannot gain entry into the I-Pad after the upgrade to ISO-7.  I provided a passcode when the upgrade was complete prior to the holidays.  I only use the I-Pad for educational purposes.  However, after returning to class, I tried to enter the passcode that I thought I created and was denied access.  Now, the I-Pad displays the message:  iPad is disabled connect to I-Tunes.  I cannot connect or access any information on the I-Pad.  Can anyone assist in attempting to reset the passcode?
    Kathryn

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
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  • I am trying to reinstall Logic Studio 7 and I cannot find the serial number. It's suppose to be in one of the installation booklets. I'm not sure which one. Could you help me?

    I am trying to reinstall Logic Studio that i bought back in 2008, and I cannot find the serial number. I think I barely remember running into this problem before with this application. When i use the installation disc it tells me that the serial number is located in one of the installation booklets, and it doesn't explain to me which one. Can you help me?
    Thank You!
    Steven harris!
    <Email Edited by Host>

    Hello Steven,
    Check out this article:
    Logic Studio: Locating the Support ID and Serial Number
    http://support.apple.com/kb/HT3416
    You can find the Logic Studio Support ID on the front of the Installing Your Software booklet included in the software box.
    The front of the Logic Studio Installing Your Software booklet:
    All the very best,
    Sterling

  • My redemption cod is not working so I cannot obtain my serial number. What am I supposed to do now?

    My redemption code is not working so I cannot obtain my serial number. What am I supposed to do now?

    hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

  • I have purchased Adobe Acrobat XI Pro.  I have a serial number (removed by host)  I purchased this product after the free test period had expired.  Now I cannot enter the serial number into the website because it says that the product is not

    I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired.  In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host].  So I cannot use the program.  John Steele.  [personal information removed by host]  Thank you

    @Bill, I removed your post, since its subject now contained the serial number which I could not remove.
    Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
    I will add to Bill’s reply and add that you should not post your phone numbers or other personal information on the internet.

  • I cannot find the serial number in my macbook.

    I cannot find the serial number in my macbook. I had check it already . But it had written  System Serial in the Serial number bar . I also put out the battery . I can see the label , but the i can not see clearly. Many of numbers are missing. Please Help. How can i find the serial number?
    My bOx and my recipet are missed already.Please help. I cannot log in the facetime and message .....
    I am using macbook pro 2008 C2D 2.5GHz

    Open About This Mac and click on the OS X version number, it will change to (first) the build number and (second) the machine serial number.

  • HT4061 In cannot retrive my serial number because i cannot get into the phone

    In cannot retrive my serial number because i cannot get into the phone

    Please eject the Sim tray and underneath u would see the Serial # as well IMEI #.
    Happy New YEAR

  • I ordered Adobe XI pro last year and need to reinstall it.  I cannot find my serial number. I downloaded the software online.  Can you look up my order. I ordered it last year around this time.

    I ordered Adobe XI pro last year and need to reinstall it.  I cannot find my serial number. I downloaded the software online.  Can you look up my order. I ordered it last year around this time.@

    Once you get your S/N and download the software, back them up to a CD or backup HD. Not doing that is like purchasing a CD, installing software, and tossing the CD in the trash.

  • I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

    I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

    You must first make the purchase, then you will receive the serial number you are asking about.  YOu do not acquire the serial number thru the software.  You acquire it thru the purchase, possibly via a follow-up confirmation  email.

  • I cannot validate the serial number and I tried several things like shut down firewall, change hosts (cannot change it by the way the computer won't let me), etc.

    I cannot validate the serial number on premiere elements and photoshop elements. Stil saying that i do not have any connection with the internet. I already tried to contact the adobe chat. They did help me, but what they say did not work.
    They said that I had to contact helpdeks, but they would not help me. I had to go to the chat again. The chat does not work.
    I also tried al of the things that is mentioned on this site https://helpx.adobe.com/nl/x-productkb/policy-pricing/activation-deactivation-products.htm l.
    Can someone help me, because I don't know what to do know.

    Celina
    Did you purchase Premiere Elements 13 from Adobe direct? If so, you can get your money back within 30 days of purchase.
    I can post an Adobe Chat Orders link for that if necessary.
    Did Adobe Chat or any of its representatives offer to do a remote control of computer troubleshooting to get to the core of your
    problem? We in this user to user forum cannot do that, Adobe Chat might. But, again, we are not Adobe.
    Do you have a computer shop or an associate with computer software knowledge who can assist you on this matter?
    Excuse the question, but I do not want to take anything for granted. Are you sure that you have the right serial number and are
    entering it correctly
    xxxx-xxxx-xxxx-xxxx-xxxx-xxx
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Just to summarize...
    a. In the hosts file....you saw nothing but the default entries
    b. You download and installed the Adobe Application Manager and that did not solve the problem
    c. You renamed the SLCache and SLStore Folders and that did not help
    But, can you disable the antivirus and firewall(s) to see if resolves the issue in anyway?
    What antivirus program does your computer use?
    ATR

  • I bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

    i bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

    You do not find a serial number ON the box where anyone may see the number
    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Find serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • I cannot find my serial number anywhere?

    I cannot find my serial number anywhere?

    Hi Thelma ,
    Please refer to the following link to find the serial number of your product .
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Hope this works.
    Regards
    Sukrit Dhingra

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