Hi,i cannot log into my itunes account,keep getting error message-0x800b0101,any help,on windows vista
hi,error message appears anytime i try to use anything on the itunes menu,installed the latest updates and still no change.i can play song samples but cant purchase tracks etc....any help out there???
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
Similar Messages
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I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I cannot install or uninstall itunes. I get error message 2324?????
You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/
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When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?
Send a PM(Private Message) to ATT Uverse Care.
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Cannot add apps to my C150 keep getting error message "Connectio​n Problem"
I cannot add apps to my C150 keep getting error message "Connection Problem. There was a problem connecting to the Internet. Please try again." I keep trying but keep getting the same message. Web Services is enabled and I can browse the Internet using the Internet icon, any suggestions?
Hi cdc58,
I assume you mean C510 not C150. For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee -
I can't no longer access Itunes. Keep getting error message 127. I tried uninstalling Itunes, but can't. So frustrated. Please help.
First, if you've moved the iPhoto library to an external drive, make sure that drive is mounted by opening it in the Finder.
The issue can be caused by sharing the photo library on a network (against Apple's advice) or by opening it in more than one local user account at the same time. You may be able to clear the error by logging out or restarting the computer. If not, do as follows.
Quit iPhoto if it's running, locally or on any file-sharing client. Select the iPhoto Library in the Finder. Usually it's in the Pictures folder, but you may have moved it somewhere else. Right-click or control-click the library icon and select
Show Package Contents
from the popup menu. In the folder that opens, navigate to
Database/apdb/lockfile.pid
and move that file, if it exists, to the Trash. Close the Finder window.
Credit for this observation to ASC member Elijahg. -
Trying to download itunes keep getting error message 2, any suggestions?
trying to download itunes keep getting error message 2, any suggestions?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Couldn't download an app and now cannot log into my iTunes account?
I had deleted Instagram a few days ago and I just tried to redownload it, but the icon wouldn't even appear; it just said "waiting" and disappeared. I then turned my phone off and tried it again, but still nothing. I tried downloading a different app and the same thing happened. I then reset it by using the home and lock buttons. It still did not work, so I logged out of my account but it wouldn't allow me to log back in. I keep getting the error message "Cannot connect to iTunes Store." I know that it's not my internet because everything else is working just fine and all of the other apps are working normally. Is anyone able to help me?
Hello xDiamond11,
Thanks for using Apple Support Communities.
See the following article for the error: "Cannot connect to iTunes Store"
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
Alex H. -
I need to log into my mac.com email accounrfrom this PC
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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I am not able to load I Tunes.....I attempted to uograde and now am unable to start Itunes....I uninstalled it and reinstalled no luck. HELP?
Follow the below procedure if you are using a Windows based PC. I did not develop it, another forum user did, but I did insert 1 additional step in case you use a 3rd party software package to give your apple devices "Airprint" capability for your non Air Print capable printers (Such as Fingerprint).
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
Remove any 3rd party software which uses Airprint features (such as Fingerprint by Collobos)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8 -
Please anyone help me with my problem? Thx
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have an iphone 3GS that I have inactivated as of today. I still wish to sync this phone with iTunes (did a restore as I transferred my data to a new iPhone). However, iTunes is giving me an error message that there is no SIM card installed in the iPhone I'm attempting to activate. I've powered off the phone, held the power button & home button until iTunes popped up with restore note. Re-did the restore (twice) but still coming up with same error message.
Kind of what I figured.....will I be able to sync to iTunes in future as many times as I want without the SIM card (once it's activated again)?
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Whenever I attempt to sign in to Facebook using Firefox, I get a message that states that I must enable my cookies. I have gone to the security settings on my P.C. an attempted to o this, with no success
Mecha Panda wrote:
2) The Youtube player just shows black and nothing else.
The first thing I would try is to update the graphics drivers; see http://forums.adobe.com/thread/945765 -
Unknown Error 310 when I try to log into my ITunes Account
Has anyone else had a problem logging into their ITunes Account? I cannot log into my ITunes account from my macbook pro for weeks now and I keep getting the following error message
"We could not complete your ITunes Store request. An unknown error occured (310). There was an error in the ITunes store please try again later."
I have been able to log in to my account via wi-fi at home on my iphone...
I have contacted itunes support team and they have not been very helpful suggesting I sign up for tech support contract...HELP PLEASE..........I had this same problem and discovered that my proxy settings for my network connection were wrong. To fix, I did the following:
1. Clicked on wireless network icon in upper right of screen
2. Selected "Open Network Preferences"
3. Selected the network interface I was using - in my case Ethernet
4. Selected the Advanced button in the lower right
5. Selected the Proxies Tab
6. Corrected my proxy server settings - in my case I did not have a port number set for my HTTPS proxy server.
From what I can tell, Itunes uses both HTTP and HTTPS protocols to connect to Itunes Store and to log in to Itunes Account (respectively). If you are on a network that requires you to use a proxy server, then you will have to make sure each of these protocols is set to use the correct proxy server URL and Port Number. Also, if you are on a network that does not use a proxy server, you need to make sure you don't have a proxy server set for these protocols.
Ideally, the proxy server settings are handled for you automatically when you connect to a new network, this isn't alwys the case however. Some older network don't support automatic configuration of the proxy server settings and you are forced to manually set the configuration. Most wireless and home networks I've run into don't use proxy servers, they are typically only used in large corporations to reduce network load on the intranet, or to manage external security threats.
Good luck -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
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