Hi, I changed my subscription from Photoshop alone to Photoshop&Lightroom

hi, I changed my subscription from Photoshop alone to Photoshop&Lightroom, but Lr is running as a trial version. An Adobe support rep told me Lr would automatically recognize my subscription, but it hasn't been so. What can I do?

If you had LR installed before when it was the serial-number version, then uninstall it, and install LR from the CC Desktop app. 
If you have never had LR installed, before, then there may be something wrong with your subscription being recognized.
If you log into www.adobe.com <http://www.adobe.com>  and click Manage Account what does it show for your subscriptions?

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    Date: Wed, 12 Feb 2014 21:10:26 -0800
    From: [email protected]
    To: [email protected]
    Subject: How do I downgrade my subscription from Adobe CC to Photoshop only?
        Re: How do I downgrade my subscription from Adobe CC to Photoshop only?
        created by Rajshree in Adobe Creative Cloud - View the full discussion
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    Verzonden met Windows Mail
    Van: M Angus
    Verzonden: vrijdag 29 november 2013 18:20
    Aan: Pick Axe Photoworks
    Re: How to change from Photoshop CC to Photoshop Photography Program?
    created by M Angus in Adobe Creative Cloud - View the full discussion 
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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
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