Hi I currently update my iPad 2 to iOS, I had a number of films that purchased from my iPad from itunes, which are no longer in my iTunes or on my computer. How do I go about retrieving theses films?

Movies are not re-downloadable anywhere but in the US at present, so unless you are indeed in the US, you'll need to restore the movies from your backup.
Regards.

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I changed my Apple ID and password on my IPad but now cannot download apps because it wants my old ID and password which are no longer linked to ITunes.

I Cash angled the Apple ID and password on my IPad but now cannot download any apps because it wants my old ID and password. It does not recognise the change of ID.

Have you tapped on the id at the bottom of the Featured tab in the App Store app - when you do that you should get a popup with options for 'View Apple ID',' Sign Out', 'iForgot' and 'Cancel'. Tap on the 'Sign Out' option and log out and then log back in

TS1363 my ipod video got completely wiped by a magnet. it no longer has it's old operating system on it, therefore is no longer recognized as an ipod on my computer. how would i re-install it's operating system?

my ipod video got completely wiped by a magnet. it no longer has it's old operating system on it, therefore is no longer recognized as an ipod on my computer. how would i go about restoring it?

So I'm assuming the iPod does not power on any longer either?
B-rock

My computer crashed and I lost my iTunes library, On my new computer I downloaded iTunes and some of my songs were there. Although I lost my movies that I had purchases on iTunes, which of course cost quite a lot. How can I go about getting these back?

My computer crashed and I lost my iTunes library, On my new computer I downloaded iTunes and some of my songs were there. Although I lost my movies that I had purchases on iTunes, which of course cost quite a lot. How can I go about getting these back?

See Recover your iTunes library from your iPod or iOS device.
tt2

I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1 and my Photos, Videos, contacts, music, App data, etc. was deleted. How can I all the data back?

I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1. I updated to iOS 5.1.1 on a Windows XP Home Edition with the Service Pack 3 installed on the Windows XP (which I believe is the latest version). After updating, I unplugged my iPod from the computer. I saw that all my photos and videos were on my iPod, but there were no apps. A window popped up and told me to enter a passcode for my iPod. I entered a passcode. I then locked my iPod and entered what I thought to be the correct passcode, but my iPod remained unlocked. Desperate, I tried many passcodes with failure. After a while, my iPod became disabled for a long time. I decided to reset my iPod. After I reseted it, I chose to reset from my earlier back up. After reseting, my computer loaded on all my apps. But, when I started using my iPod, I realized all my photos, videos, music, app data (like game saves and high scores), etc. were gone! I have no idea what to do and I am very stressed about this! SOMEONE PLEASE HELP ME GET ALL MY STUFF BACK!!!!!!

Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.

What happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but no help

what happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but it still asked me to download a 700mb software update
plz help

If you downloaded the correct version for your iPad model (and the different models have different ipsw files), then you should be able to navigate to it in iTunes by pressing and holding the shift key on Windows (command key on Mac) when clicking the Check For Updates button.
Message was edited by: King_Penguin

HT3951 I have several tv episodes stuck in my downloads on my iPad. I receive an error, unable to download when I try to resume downloading. I can't clear them out of the download queue. How do I get rid of these from download?

I have several tv episodes stuck in my downloads on my iPad. I receive an error, unable to download when I try to resume downloading. I can't clear them out of the download queue. How do I get rid of these from download?

You can always finish the downloads in iTunes on your computer and then the TV Shows to the iPad. Launch iTunes and go to Store>Check for available downloads. Finish the downloads and then sync the iPad.
As far as trying to finish the downloads on the iPad .....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again.

HT5661 Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't access my iPad. Any ideas?

Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't access my iPad. Any ideas?k

Try reboot ur ipad... press home and power buttons until apple logo com up and then release it.

My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

I hate to say this, but unless you are paying the 25 bucks you cannot back up your library to the cloud.
All you can do is back up the items you "purchased" from Apple.
iTunes Match
For $24.99/year you’ll get access to all your iTunesmusic including tunes you ripped from CDs or “borrowed” from anonymous friends. It scans your library to see if the song exists in iTunes’ 18 million song catalog and if it does it’ll stream it to you at 256 kbps. If your song is not in iTunes then it’ll be uploaded to iCloud at whatever rate it is on your device where it can be streamed for your listening pleasure. I cannot find any information on how to restore a library, however
Best of luck

Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?

Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?
I am working on a Win 7 Machine and I have disabled all Firewall and Antivirus Tasks as this caused problems on an other update.

Well - I synced before - that was successful - but I am a bit scared to ignore this error and just to continue? You think I should ignore that?

How would you go about retrieving your backed up data?

How would you go about retrieving your backed up data from the Time Capsule?
I have mine on auto back up (initial back up took 3 days)

Time Machine FAQ

How do I go about retrieving colour names?

Hi
I have been trying to retrieve the used colours from a indesign CS4 document via it's XMP meta data using Exiftool, so far Exiftool has helped me retrieve all the xmp data, and with the help of Shane Stanley I have managed to retrieve 1 colour from the result returned, my question is how do I go about retrieving the rest of the colour names?
the result for this example should return: Black, Keyline, Paper, Registration.
Exiftool:
http://www.sno.phy.queensu.ca/~phil/exiftool/
this is a sample of some of the XMP data returned using this code with Exiftool installed:
set p2f to "/Users/Budgie/Desktop/TEST-PROOF" --POSIX path to file
do shell script "/usr/bin/exiftool -XMP -b" & space & quoted form of p2f
set theData to " <rdf:li rdf:parseType=\"Resource\">
<xmpG:swatchName>Black</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>0</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>100</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType=\"Resource\">
<xmpG:swatchName>Keyline</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Spot</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>100</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>20</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType=\"Resource\">
<xmpG:swatchName>Paper</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>0</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>0</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType=\"Resource\">
<xmpG:swatchName>Registration</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>100</xmpG:cyan>
<xmpG:magenta>100</xmpG:magenta>
<xmpG:yellow>100</xmpG:yellow>
<xmpG:black>100</xmpG:black>
</rdf:li>
</rdf:Seq>
</xmpTPg:Colorants>
<xmpTPg:Fonts>
<rdf:Bag>"
set oldDelims to AppleScript's text item delimiters
set AppleScript's text item delimiters to {"<xmpG:swatchName>"}
set partData to text item 2 of theData
set AppleScript's text item delimiters to {"</xmpG:swatchName>"}
set swatchName to text item 1 of partData
set AppleScript's text item delimiters to oldDelims
return swatchName
-cheers
Budgie

Hello
You may try something like this.
Cheers,
H
set t to " <rdf:li rdf:parseType="Resource">
<xmpG:swatchName>Black</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>0</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>100</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType="Resource">
<xmpG:swatchName>Keyline</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Spot</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>100</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>20</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType="Resource">
<xmpG:swatchName>Paper</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>0</xmpG:cyan>
<xmpG:magenta>0</xmpG:magenta>
<xmpG:yellow>0</xmpG:yellow>
<xmpG:black>0</xmpG:black>
</rdf:li>
<rdf:li rdf:parseType="Resource">
<xmpG:swatchName>Registration</xmpG:swatchName>
<xmpG:mode>CMYK</xmpG:mode>
<xmpG:type>Process</xmpG:type>
<xmpG:cyan>100</xmpG:cyan>
<xmpG:magenta>100</xmpG:magenta>
<xmpG:yellow>100</xmpG:yellow>
<xmpG:black>100</xmpG:black>
</rdf:li>
</rdf:Seq>
</xmpTPg:Colorants>
<xmpTPg:Fonts>
<rdf:Bag>"
getTaggedData({"<xmpG:swatchName>", "</xmpG:swatchName>"}, t)
on getTaggedData({x, y}, t)
string x, y : block start tag, block end tag
string t : source text
return list : list of matched data -- [1]
[1] This handler does not support nested blocks.
(Only the inner most block will be retrieved if nested.)
script o
property tt : {}
property uu : {}
property rr : {}
property astid : a reference to AppleScript's text item delimiters
property astid0 : astid's contents
try
set astid's contents to {x}
set tt to t's text items
set astid's contents to {y}
repeat with i from 2 to count my tt
set uu to my tt's item i's text items
if (count my uu) > 1 then -- y found after x in this segment
set end of my rr to my uu's item 1
end if
end repeat
set astid's contents to astid0
on error errs number errn
set astid's contents to astid0
error "getTaggedData(): " & errs number errn
end try
return my rr's contents
end script
tell o to run
end getTaggedData

Last night i updated my iPad2 to IOS 7.0 But i could not locate Siri on my ipad? Is siri not available for Ipad2?

Last night i updated my iPad2 to IOS 7.0 But i could not locate Siri on my ipad? Is siri not available for Ipad2?

No, it's only on iPad 3 onwards - possibly because the iPad 2 doesn't have the noise cancellation hardware within it.

Upgraded new iPad to iOS 5 after successfully using the machine for two weeks. The apps I downloaded are still here, checked for updates, all okay. However, when I try to use iBooks app or even USA Today, icon shakes, settles down then nothing. Help.

Upgraded new iPad to iOS 5 after successfully using the machine for two weeks. The apps I downloaded are still here, checked for updates, all okay. However, when I try to use iBooks app or even USA Today, icon shakes, settles down then nothing else happens. Several tries, settings appear correct. Suggestions? Safari operates correctly, music icon matches (not from iTunes, simply music on my MacPro and iPod). Is Cloud the issue, perhaps? But everything worked before the upgrade. Using my home network. Hope this info suffices. Appreciate any guidance.

Problem solved. Saw the solution in a more recent post. Downloaded a free app, then all my other apps started to work again.

HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process). My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
Thanks

Hello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H.

Hi I currently update my iPad 2 to iOS, I had a number of films that purchased from my iPad from itunes, which are no longer in my iTunes or on my computer. How do I go about retrieving theses films?

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