Hi, I dropped my MacBook pro, it was closed and landed on its lower part. At the beginning the screen was black then but I could hear the fan working. I then restarted it and it seemed to work but it bacame extremely slow! Nothing is to work without freez

I dropped my MacBook pro on the floor around 1 meter height, it landed on its bottom part, the lid was closed but it was on. When I opened it the screen was black and I could hear the fan sound. I restarted it and it took around 8 minutes to start!! Every thing became very slow and freezing all the time, I'm trying to back it up but it's freezing every time! The two fingers tap is not working also :(
Does this mean that the hard drive is damaged or just needs to be fixed in its place properly?
Please help.
Thank you

Something broke. Accidental damage is not covered under Apple's warranty.
It could be just a couple of connecter knocked loose, or the logic board could be cracked.
Take it to Genius Bar to find out, and pray for loose connectors.
Good luck.

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I have the adjustments, etc. on the left side of the screen. The picture is on the far right side of the screen. The middle of the screen is all black.How do I get the picture back in the middle of the acreen. I believe I must have hit a button that moved the picture to the far right.

On the Mac......
Open up Macintosh HD > Applicatons > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the small window that appears
Click the Network tab at the top of the next window
Change the setting for Router Mode from the current DHCP and NAT to read Off (Bridge Mode), then click Update at the lower right of the window, and wait a full minute for the Time Capsule to restart to a green light.
Then.....very important
Power off the Time Capsule and your Arris modem/router for a few minutes
Start up the Arris first, and let it run a few minutes by itself
Start up the Time Capsule next the same way
Your network will now be correct, and your printing capabilities will improve.
If Time Machine backups do not occur now, post back and we will tackle that next.

Wah!!!!! I Dropped My MacBook Pro!!!!!

:'(
Sob Story ...........
I dropped my MacBook Pro .........
URG!!!
It was in a case ......... neopreme, but that didn't do much, didn't expect it to either.
now i NEED a new bottom case.
top case is perfect, just the bottom case is SHOT.
post WW3 on my MBP:
found these two sites with a quick google search for: MacBook Pro Bottom Pan 17" Case
http://www.powerbookmedic.com/MacBook-Pro-Bottom-Pan-17-Case---NEW-p-16984.html
http://www.macservice.com/macbookpro.html
240 bucks ... ouch ...
anyone know of any cheaper sites?
i don't need to send it in, i've taken apart my MBP inside and out, i can do all maintenance.
just the bottom part is needed ..........
help????????? sob

My household contents insurance has 2 options for accidental damage: AUD2000, AUD5000. The other issue is whether the computer value is such that the computer (serial no., etc) has to be specifically stated in the policy paperwork. This clause applies to accidental damage occurring anywhere in Australia & New Zealand in my case. For off-the-shelf laptops the $5000 would cover most. There is an excess on the policy but that is small compared with repair/replacement costs. My insurance company paid out for my previous MacBook with the cost of a new MacBook and its better specs less $100 (excess) when the MacBook got fatal indigestion from a mug of coffee!
Neville

I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent.

I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent. my worry is will it give any prop in future or its just a cosmetic issue but in performance it wont give any problems. it happened an hr back & i am very upset for this misshandling.

I dropped a MBP and dented that same corner, though it wasn't one of the unibody MBPs:
It worked flawlessly for a month, then suddenly died. I put it to sleep one day, then 5 minutes later remembered something I had forgotten to do, opened it back up... and nothing. It never worked again. Repairs would have been well over $1,000, and would not have been covered by the warranty or by AppleCare (if I had bought it). I opted to just buy a new Mac instead.
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How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

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At some point, your internal HD was selected for use as Time Machine backups, and a Backups.backupdb folder was created at the top level. So OSX thinks you're trying to install it on the same drive as your backups.
Open your internal HD with the Finder (you won't find it via a Spotlight or Finder search) and delete that folder.

I dropped my macbook pro off my couch and when it landed it was shut, i opened it and it was on a grey sceen so i shut it down with the button and when i turned it back on it was kind of slow but not anymore i just want to know if i should be worried

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I suggest you immediately make a backup of your data. You don't know if or when the computer will show some symptoms from the drop. You may want to, for piece of mind, take the computer to an authorised service center for assessment. No one here can assess any internal damage you may have done.

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Please try going to your settings area of your display. Click on General and go to 'reset all settings'
Good luck!

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Dropped my macbook pro from 1.2 feet and after 2 restarts it worked. It works fine but the screen moved a little so one side is slightly higher than the other. Should I worry about the screen and do I need to check anything else to make sure that its okay?

Well of course you could or just go with it. Hard to make that call with little information or physically seeing it.
Accidental damage is not covered by warranty.
You can make a genuis reservation to get it inspected for free and a hardware test if you are near a Apple store;
You can run a AHT test as well-
AHT http://support.apple.com/kb/HT1509
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
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iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
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SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
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2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
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My MacBook pro wont wake up from sleep. The screen is blank at all times, but I can hear the fan for 5 sec then everything stops. Please help! I don't kno what to do.

My MacBook pro is about 3 yrs old. It is a 2008 model right before the new design came out. Recently I closed it up which puts it to sleep and a couple minutes later when I opened it up the screen stayed blank but could hear the fan running but then the power clicked like it was shutting down and I could hear nothing more. My power supply is working and I have already tried resetting it. Can anyone help me? I don't live exactly near a Mac store to get help.

Before resorting to an LB change-out, try this, as it has fixed many of the "silver-key" Macbook Pros with wake-from-sleep issues:
1) To get the computer running, do an SMC reset. Instructions here:
http://support.apple.com/kb/HT3964
Your MBP model uses the first option under the subhead, "Resetting the System Management Controller (SMC)"
2) If you get it running, go to System Preferences > Network and select your Airport connection
3) In the result main pane, click the "Advanced..." button.
4) You should be looking at a window with multiple tabs at the top; the "Airport" tab (far left) should be active---if not, make it so.
5) There is a panel showing "Prefered Networks." Use the "minus" button below that window to eliminate any networks that you don't need to access on more than a weekly basis. I'm down to two: the home Airport Extreme Base Station and the network for a museum at which I volunteer once a week.
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The steps I listed take less time to do than to read, and are within the ability even of novice Mac users.
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I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
Yes !
I would take it in before it gets worse and breaks something.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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Apple Genius Bar will know better, even if you did show us a picture. We are just users like you.
I would start keeping very regular backups regardless.

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Hello,
I dropped my macbook pro 13inch-unibody and I have a dent in the corner of my screen. it doesn't affect the actualy visual part of the screen but I would like to undent it. Also, I have some scratches on the bottom of the notebook and would like to get rid of it as well. Is there any way to do that?

If you want to get rid of the scratches and dents you need to take it to an Apple Store or AASP and have the damaged parts replaced. It won't be inexpensive but it shouldn't cost anything for a price quote. My suggestion is to begin taking better care of it and also to get some protective covers.
Roger

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Leave it turned off. Something was injured.
Take it to Genius Bar for a free estimate. The estimate though may create a need for a new unit.
No offense intended, because yo do not mention your age ... your parents' home insurance or your home insurance (covered all of my bases there) may pay for the damage, but Apple's warranty does not.
Good luck.

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Hi, I dropped my MacBook pro, it was closed and landed on its lower part. At the beginning the screen was black then but I could hear the fan working. I then restarted it and it seemed to work but it bacame extremely slow! Nothing is to work without freez

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