Hi! I get the message: "Creative Cloud installation does not work anymore" I just downloaded it! Why?

I just down loaded Creative Cloud, but it doesn't work. Do you know why?

What error message or screen do you see?
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I'm running OS X Yosemite 10.10.2 - when I run the creative cloud installer does not work

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Is there a way to fix this so that I can install & run CC on my computer?

Gemmas79157085 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

Why do I get the message:"creative cloud files is currently down"

Why do I get the message:"creative cloud files is currently down"

The problem has been resolved.

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I installed the Creative Cloud again. Now it works.

Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

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I received no error message. The application was just trying to find applications unsuccessfully.
I am using MAC OS 10.10.1
I tried to uninstall the application but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
Otherwise I would have to reinstall everything and this would be a pain.
Thanks for your help.

I keep getting the message This XML file does not appear to have any style information axxociated with it. The document tree is shown below Is this a serious problem?

My daughter and i use same computer she uses firefox and recently we have noticed on facebook apps we get the message This XML file does not appear to have any style information axxociated with it. The document tree is shown below

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
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My adobe presenter redemption code (creative cloud) membership does not work.

my adobe presenter redemption code (creative cloud) membership does not work. Each time I input my presenter code at creativecloud/redeem it returns a message 'ooops, this code has been redeemed.'

I got both installed but on installing Presenter keeps giving errors that a previous version is installed on the computer and cannot proceed. I verified that there is no previous version and keep redoing the install and get stuck AGAIN and AGAIN at this point.
I also verified that I have the latest version of Flash on Chrome and I have the latest version. Why is Adobe so all over on downloading/installing their products. I (and other paying customers) cannot waste more time on this very simple procedure just because the software packages are not packaged properly or. the teams in charge of ensuring the products DID NOT correctly package the products securely (with the updates included) and more importantly, ensured that the products were linked to user accounts who purchased them.

While updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808

Creative Cloud Installer does not complete installation

Hey Folks,
I've been trying to install Creative Cloud, but the install stops mid way through installing the Adobe Application Manager. The Adobe Application Manager folder appears in the Utilities Folder, but has nothing in it. I then get this message.
I've tried Uninstalling Adobe Creative Cloud, but even the Uninstaller hangs in the end and the window wont disappear.
I've used the AdobeCreativeCloudCleanerTool and then tried reinstalling after restart.
I've tried installing the stand alone version of the Adobe Application Manager with the same results. i.e. the the installer stops short.
I also tried starting a new admin account on my computer and tried installing CC with the same results.
As per advice from another post I tried changing the Library\Application Support\Adobe\OOBE folder name.
I've also tried an exorcism, pouring boiling water into my lap and waving chicken feet over my computer, but no dice!!!
Any tips or advice would be greatly appreciated. I'm on Mac 10.8.2.
Cheers,
Dave

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

My Creative Cloud application does not open correctly, I don't understand why ! the window open, but there is nothing inside... Why ?

Here is a Screencapture of my Creative Cloud application when I open it ! Any idea of where I can search to resolved the problem ?
I've reinstalled but nothing change !
Thank you for your help...

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

My creative cloud window does not have premier pro as an app why is this?

I've downloaded creative cloud and in the app tab premier pro is not an option to in try or install can anyone I need Premier Pro could anyone help with this puzzle?

Are you running a 32 bit version of Windows?
32-bit and 64-bit Windows: frequently asked questions - Windows Help

Bold shortcut key in Creative Cloud InDesign Does not work -- What to do?

I installed InDesign Creative Cloud on a Windows 8 machine. Most shortcuts appear to work. I am using the default set, but ctrl + shift + b fails to bold highlighted text. Is there a workaround?
Currently I am trying to reinstall.
I tried looking at shortcut key forums, but could not see anything relevant.

Moved from the Creative Cloud to the InDesign forum. They will be able to help you here.

Creative cloud desktop app not working!!! won't let me sign in or reinstall

MAC os 10.7.5
Creative Cloud does not work!
Customer is waiting for work done, and this cost me money!!!! So help me please!
I can't sign in to my Creative Cloud desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
Uploading is not allowed bacause Creative Cloud desktop does not work, fonts are missing because Typekit does not work!!!!!!!!

Hello paulina,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Hi, I keep getting this message: Creative Cloud attempted to access a secure website, Parental Controls restricts access to secure websites. To add this website to your approved list, click Add Website. To do this, you need an administrator password.

Hi, I keep getting this message: Creative Cloud attempted to access a secure website, Parental Controls restricts access to secure websites. To add this website to your approved list, click Add Website. To do this, you need an administrator password.
what is this? what password do i need?
I am trying to download Creative Cloud but it not working?

Tamaro34896425 the error message you have posted appears to be related to the settings of your security software. You can find guidance on how to configure software firewalls at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. You can find a link to the list of secure servers that the computer will need access to.

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
Could this be a virus?

Hold down the Power button until the computer shuts down.
The Safe Mac » Adware Removal Guide - Genieo
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Hi! I get the message: "Creative Cloud installation does not work anymore" I just downloaded it! Why?

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