Hi I got iPhone 4 been getting apps today went to get an app and won't let me even free ones have to sign in then sign in again for billing info it's all correct but still won't download apps had problem before fixed it but won't work again
iPhone has previously downloaded apps but go to do today and won't keeps asking for billing info which is in there and correct but then says plz update you payment there is a billing problem with your previous purchase it's done before to me so reset and erased everything and worked did that Again and still doesn't work info is all correct have to re enter Ccv number still doesn't work driving me nuts I want my apps
If you had money in your account when you purchased a paid app and Apple didn't claim on the payment to your bank until after the download it maybe that there was insufficient balancce in your account to complete the purchase and therefore you'll need to wait until you have the funds to make the payment, when you have billing issues it won't even let you download free apps.
If that isn't the case then give iTunes store a call or email them and they can tell you exactly what is wrong with the account
Similar Messages
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I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry
If it says your billing info is wrong that means that your credit card issuer is refusing to approve your account. You will have to solve the problem with your bank or credit card company.
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Using Windows7, attempting to install Flash Player version 17.0.0.134
I download the installer, specifically from the site for Firefox, and uninstall previous version and yet I get this message.
Have tried several times to update and now to do new install and it is impossible. I am without the previous version, which didn't work on
Firefox anyway, and now can't install new version. Please help.Hi Norman,
lease try the following:
Download the uninstaller from Uninstall Flash Player | Windows
Download the Flash Player installer for Firefox, posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems section.
Run the uninstallerThis will remove all versions of Flash Player installed on the system except for the ActiveX Control for Internet Explorer
Reboot your system
Install Flash Player using the installer downloaded in step 2
After installation completes, launch Firefox, navigate to Flash Player Help and click the 'Check Now' button.
Results should indicate that you have the latest version, 17.0.0.134, installed.
Maria -
I got a iphone 5 but it does not work on my MacBook with Mac OSx 10.5.8 it says i need OSX 10.6.8 but it will not download because I need OSX 10.6 but it would load either. How do I get the older operating system to work with the IPhone5?
You don't. Since you have an Intel Mac, buy a Mac OS X 10.6 DVD from the online Apple Store.
(71894) -
Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?
Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1. -
after updating to iOS 8, all my music on my music downloading app are gone..and it's very frustrating to go to your music but YOU DONT HAVE ANY CUZ IT SOMEHOW GOT DEPTETED. Please help
Yes I updated via wifi. And no...everything seemed to work fine. But I alsa had a problem with my photos..mostly on my iPhone. I had like 900 or so photos saved on my photo stream..and I used that to hold all my photos, rightt? CUZ I could delete pics from my camera roll but they'd still be on my photo stream Well now after I updated. THEY ARE ALL GONE. And I'm really sad. I don't know how to get those pics Back.
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I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John -
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!
I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c -
I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!
Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?
rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR -
Hi,
I have an iTouch. I'd like to download some free apps. but I have a debit card but would like to download apps from the store. how do I do that? I can't possibly get a credit card just for this. please help.I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again. -
I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
http://www.apple.com/support/itunes -
Uninstalled trail Pscc then install again but still no Ps cc app
I installed trail Ps cc when i open it, it said some files missing need to reinstall then I uninstalled and install again 3 hours ago but still no Ps cc app on my Mac !!!
is it still downloading and I need to wait or else but why it did not take this long when I first instal it this afternoon.whereas creative cloud app show below
Thank you very in advance for for help and advice.Hi jjluvit,
The uninstaller may not able to remove Photoshop completely from your machine. What is the Operating system you are using?
If you are on MAC then try going to Applications--> Utilities--> Adobe Installers and try to run the uninstaller for Photoshop.
For Windows go to Control Panel and then try to uninstall from Programs.
Sign out of Creative cloud and sign in again.
Once you sign in you should see Photoshop CC 2014 to install , try to install it from Creative cloud Desktop application.
Thanks,
Nikhil Gupta.
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