Hi - I have a 16Gb iPad 1 and every time I try to download an app, I keep being told I need to upgrade ios. I have not received any upgrades and need to know how to upgrade ios - can u help? Thanx
Hi - I have an iPad 1 16Gb and need to upgrade ios. It has never been upgraded and I am not sure how to proceed? Can u help? Thanx
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
An iPad 1 can only be updated to iOS 5.1.1.
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom
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How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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and then i put my itunes gift cards on
Are you clicking Redeem under Quick Links right side of the iTunes Store window?
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We just bought a used ipod generation 3 and we are trying to download some games and every game requires the update of 4.3. and ours is at 4.2.1 but it tells us it is up to date and how are you able to get this version?
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
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I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
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When posting a log extract, be selective. Don't post more than is requested.
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Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
I have an iPod 4.2.1 version and recently when I try to download an app it is either incompatible or reuires a newer version of OpenGLS. is there any way I can update the software I have because I literally cant download a single app. Thank you.
No, you can't update your 2G iPast past iOS 4.2.1. The graphics hardware on the 2G does not support the latest Open GLS.
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Every time I try to download an app it tells me "install failed" How do I fix this?
Every time I try to download an app it tells me "install failed" How do I fix this?
I see you posted this in BASIC phones - what phone do you have? Perhaps it's not capable of running the apps you are trying to download? Maybe there's not enough memory to install the app?
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Every time I try to download an app it will look like its downloading but it will say unable to download app at this time what do I do
Morning Chris 1012,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Hope this helps,
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Apple I.D. support:
http://www.apple.com/support/appleid/
FAQ about Apple I.D.
http://support.apple.com/kb/he37 -
Why does is say purchaseable items too big for download every time I try to download an app?
Every time I try to download a game or app my iPhone says error message purchasable items too big for download. I even changed my billon information. Anyone know what the problem might be?
Connect your iPad to iTunes on your Mac/PC and then go to your iPad's summary window. Then click back up if you want to back up your iPad first. After that click restore. Later it will ask you if you want to setup the iPad as a new iPad. Select the option to setup your iPad with your latest back up.
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Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
Help. It's bugging me.Lt Chu
You can buy an iTunes card and redeem it at the on-line store.
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Every time I try to download an app the tablet ask for billing info... Why
Very time I try to download an app the tablet ask for billing info... Why
make sure you have every field filled out in the billing window.
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Every time i try to download a app it says i have billing problems
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Please help me!You are not communicating directly with Apple here. This is a user to user forum.
If the message is instructing you to contact Apple, then that is what you need to do > Mac App Store - Contact Support - Apple Support
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