Hi, I have a cloud account and i downloaded today PREMEIR CS6. But I can not upload it projects created in CC
Is there should be no automatic conversion from one version of the newest Premier? What should I do to open the projects I've made up to now in CC
P-Pro projects are not backwards compatible due to new features
Exporting XML will give you "some" information that may be imported in an earlier version
Similar Messages
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I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem
Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
I have purchased Itunes Match, and go to Settings/Music and it tells me to subcribe to Itunes Match. I click on that and it says I am subscribed, but I can not get it to quit playing ADs. I have rebooted.. Nothing seems to work.
Any ideas
Message was edited by: BobTheInspector
Figured it out. Must sign out from Itunes and then back in and it works.Welcome to the Apple Community.
You cannot use iCloud.com on a mobile device, only on a computer. Documents in iCloud are available via the apps themselves on a mobile device. -
Hi. I have Snap To Grid and By Kind enabled in Lion but it's not working. When I trash an icon, instead of snapping the remaining icons to the By Kind grid, a space is left where the trashed icon was. Any suggestions on how to get Snap To Grid working?
Where are you talking about the Desktop?
I don't see where it is possible to set both Snap to Grid and By Kind they seem to be mutually exclusive.
And then
If I have Snap to grid set I get the behavior you describe. If I have By Kind set the icons stay together and close up the space from the deleted icon.
regards -
My 4s and my ipad3 are both connected to wifi and icloud is turned on. The photos on the 4s do not upload to the ipad3. I have turned icloud off and on on both devices. It also does not upload to my PC. What is the problem?
Welcome to the Apple Community.
Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back. -
I cloud says it has downloaded on my pc but i can't find it?
I cloud says it has downloaded on my pc but i can't find it?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I purchased a movie and it downloaded to my computer but it is not on my Ipod touch. It will not sync manually, I've tried. It shows up on my ipod as purchased but it is not in my videos. When I go to the movie from purchases it says DOW in the corner.HELP THIS IS DRIVING ME CRAZY
Hello,
If you have an iPod Touch you can watch movies on it.
Did you sync the movie with iTunes between your computer and your iPod ?
Connect iPod touch to a USB 2.0 port on your Mac or PC using the included cable.
Follow the onscreen instructions in iTunes to set up iPod touch and sync your music, video, photos, and other content.
Your computer must be connected to the Internet.
By default, iTunes automatically syncs all songs and videos in your iTunes library to iPod touch. If you have more content in your library than will fit on iPod touch, iTunes alerts you that it can’t sync your content. You’ll need to use iTunes to select some of your songs, videos, and other content to sync. -
Hello
I transfer all my data iMac to my new iMac. Creative cloud is damaged. Download a new installateur but it can't workTransferring applications between machines will not work. You need to install using installations files. Uninstall and Try using the CS Cleaner Tool before installing.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html -
my iPad keeps restarting and i try to restore it but i can not because every 8 mints keep restarting . does anybody know how to fix it?
Have you try a reset?
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
my ipad software version and itune is up to date but i can not sync my ipad in itune.please give me a solution
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
I have both my iPhone and iPad backing up via iCloud but the data is not being shared between the devices. When I backup it appears to be working as there are no error messages but the data is not shared between each. Any help would be great as this is very frustrating.
Backing up to icloud is not the same as syncing data between devices. Go to
Settings>Store. Turn on the automatic downloads that you want on that screen.
Settings>iCloud. Turn on the features you want to sync between devices. -
How can i get my itunes library on my fiances' iphone 5? I have an iphone 4s, ipad and a Mac book pro. I thought I could have my music on up to ten different devises? I signed in on his phone and my music is in his itunes account but it is not in his music file.
I regret to say that you need a new computer. That G5, as good as it still is, simply cannot run the required software to be used with the latest iPhones and other software.
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My old iphone died on me so I had to purchase a new one. A guy at the Apple store helped me with a restore via iCloud. I have two itunes accounts, one for US and another for oversea itunes. I only see songs I purchased in US itunes on my new iphone, which is my iCloud account ID as well. How do I have the songs I purchased in another foreign itunes to also appear on my new phone?
Are those songs in the iTunes library on the computer the device is normally synced with? If so, sync them to the device.
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