Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
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I worked for HP but now I'm retired!

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I have a hp f380 all in one printer all 3 lights are blinking

I followed all the instructions on hp.com nothing has worked. I just bought new cartridges for the printer it has aligned 3 times already but won't copy or scan because the ink cartridge light, paper jam and power lights are all blinking at the same time what can i do? I have windows vista all the software for the printer is already installed and I use it for my compaq presario laptop. The usb cord was disconnected for 60 seconds. I also powered it off removed and re-inserted the ink cartridges and even the paper the lights still blink. And checked for paperjams
Message Edited by Nesh on 02-11-2009 11:02 PM

Try working through this support document. it walks through resetting the power module and testing it. It also includes a video which is very helpful.
The HP Product Won't Turn On or Respond
If this does not resolve your issue post back so we can get it fixed for you.
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HP F380 All in one printer 64 bit driver fails to install

I have a HP F380 All in one printer. I donwloaded the driver for Windows 7 (64 bit). The installation program abbruptly dies with an error
Please advise how I should proceed now.

Hello shrijoshi,
I see that you're getting a runtime error when you are trying to install the HP Deskjet F380 on your Windows 7 (64 bit) machine. Please follow the steps listed below:
Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the run box, type %temp%
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe . If you have a non-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Click Start , and then click Run .
In the Open box, type msiexec /unreg, and then click OK .
Click Start , and then click Run .
In the Open box, type msiexec /regserver, and then click OK
Run Disk cleanup from Accessories\ System Tools
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads .html
Now we can restart the computer
I would now like you to install the software using the HP Printer Install Wizard it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer
Your HP F380 should now be successfully installed, if you run into any problems please let me know.
Thank you,
HevnLgh
I work on behalf of HP
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Photosmart C7280 All-In-One won't recognize new black ink cartridge

Black ink was very close to running out, purchased a new one and replaced it. Now whenever I try and print something I get a popup that says: "Install new black ink cartridge if available. To continue with other colors, press Continue. Black color will be simulated. Text and photo quality will differ from those printed when using all cartridges. If empty ink cartridge is not replaced soon, all printing will stop. To cancel, press the Cancel button on printer."
I've tried turning it off and back on, taking all the cartridges out and putting them back in, etc. I printed a test page and black prints just fine, but whenever I try to print from Ctrl+P I get that error. How do I solve this problem?

Thank you for your updated information.
Since you are able to print from you computer and the printer isn't indicating this message, then I would recommend uninstalling the software. I will provide a HP document here to help you. (If this printer is connected by a USB cable, then please remove it from the computer.)
Next, please clean your Temp folder on your computer. I will provide a document on performing this step here.
Now, install the full feature software from the HP website here. Make sure you choose your correct operating system; Either 32 bit or 64 bit. I will also provide a HP document on Installing the Printer software; Either USB or Wireless Connection.
This should remove this error message you are receiving. Please let me know if you are still receiving the same message.
Looking forward to hearing from you.
I worked on behalf of HP.

I have an HP C6300 All In One Printer (wireless). It is always going "Off-line".

We have an HP C6300 All In One Printer that is wireless. We try and set the Properties on the laptops to "Use Off-Line" but that does not help. At points some of the laptops work and some don't. Now none of the computers can print. I have unplugged the printer and re-assigned it to my wireless network and nothing is working. we are out of warranty so I would have to pay for any tech support which is probably more than the printer cost, so if I cannot solve this I am getting rid of this printer!!

HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
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I have a HP 6510 All in One printer Model # CQ761A. It does not respond to touching the screen

I have a HP 6510 All in One printer Model # CQ761A. Using Windows XP.
Power light is on and wireless light is on. When I touch the touch screen there is no response from the printer. The computer and network does not see the printer and power button will not power down the printer. I have to unplug the power from the printer to get it to turn off then on and start working. Works fine for a day or two then back to malfunctioning.

Try working through this support document. it walks through resetting the power module and testing it. It also includes a video which is very helpful.
The HP Product Won't Turn On or Respond
If this does not resolve your issue post back so we can get it fixed for you.
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I have aHP Photosmart C8180 All-in-One Printer that won't stay on

I have aHP Photosmart C8180 All-in-One Printer that when I turn it on it looks like it is going to start, then the light on the light scribe door goes on and off, it makes a clicking noise then the printer shuts off, then comes back on and does the same thing over and over.

Hello Gr8fulbuck, I see you are having an issue with your printer and I would like to help.
I just need some information from you first. Do you have your printer plugged directly into a wall outlet? Have you power reset your printer? Have you tried to plug it in to a different wall outlet? Have you tried using a different power cable?
Which model of printer do you have?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01887241
Power reset - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03177455
Please respond with this information, I would be happy to help you.
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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HP Photosmart Premium Fax All-in-One Printer-C309a-new black ink cartridge will not print

i just installed a new black ink cartridge (manufactured by HP) when print quality became poor in the middle of a job. it completed the job fine, but when i have tried to print subsequently, only those parts of the document that are in color/greyscale will print. the black is simply absent from the document. the supply level is showing as fine and all diagnostics indicate there is no probem. i have not received any error messages. i have tried turning the printer on/off. i have tried cleaning the printheads. i have tried uninstalling & reinstalling the cartridge. i do not have any additional black cartridges to try to see if that will solve the problem, but as noted above, it did work initially. i am just printing to regular plain white printer paper. i have tried all the relevant steps in the HP troubleshooting document for poor print quality posted elsewhere on this page. nothing has worked! someone else's post mentioned resetting the printer, but did not say how it was done. any ideas on a solution??? thanks!
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To reset the printer, follow these steps:
While the power is on, remove the power cord from the back of the printer. Wait at least 30 seconds, then connect the power cord to the back of the printer, then turn the unit on. That will complete a power reset.
Now, missing black during printing can be a result of a couple of things. If it is only missing say when printing from Word, then the print settings within Word are set to grayscale only (or something similar) which would exclude the black cartridge. If it is from all programs, then it is either the main print settings set to grayscale only, or the printhead/cartridge is clogged up/dirty. If it is not the print settings, then create a print quality report and follow the steps in this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624986&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Printing problem with HP F380 All-in One printer.

My HP F380 All-in One has stopped printing in colour. Don't know if I've accidentally changed a setting but I've unchecked 'Print in grayscale' and no difference. Can anyone please advise.

Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Deskjet F2120 all in one printer driver not installing after upgrading to Windows 7

I have a HP Deskjet F2120 all in one printer. I was working fine in Windows Vista Home Premium 32 bit.
Once I upgraded to Windows 7 Home Premium 32 bit the driver is failing to install.
I have tried all the solutions provided on the HP website but none of them worked.
I also wrote a mail to HP support but they replied that its out of warranty hence they will not be able to help.
If some genius can help me I will pray for him/her that all his/her wishes come true.
Thanks you in advance.
Imroz Baig

I just got my HP Deskjet F2120 working in Windows 7. Here's how:
Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer. Scroll down to the file "Setup," which is identified as an application.
Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.
Check off "Run this program in compatability mode for:" and choose "Windows Vista" from the pop-up menu.
ALSO check "Run this program as administrator" at the bottom of the window.
Press "Apply," then "OK."
Now you can double-click the "Setup" file and run the software installer.
It will 100% work inshallah...

Officejet 4620 Brand new HP Black ink cartridge and it won't print black at all

Greetings, my printer recently ran out of ink. So I purchased a set of cartridges from Staples. I installed them and ran the Clean Printhead function. I now have great color and NO BLACK. I ran the clean printhead function numerous times. Its so frustrating to watch the evolution of printers over the last 2 decades go from reliable to unreliable all for the purpose of financial gains. I've had printers since the 80's, I used printers when they came with ribbon cartridges, which hardly failed, though they would indeed dry out. At least when they did dry out you would be able to put a new one in and continue. Now they have engineered replaceable printheads (because they were made knowing they will fail), ink cartridges that are not interchangeable (knowing that once you've had it with one printer model, you'll most likely switch to another brand or model) which uses a DIFFERENT model ink cartridge. All for finacial gain. Between my office and home, I've been through 4 printers in the last 2 years. I was a loyal Lexmark fan, untill my old one died and I purchased a new one, first thing I noticed was the changeable printhead, and I said to myself, uh oh, thats going to fail, and so said, so done, within 3 months of using the printer, Lexmark sent me 2 printheads and 2 sets of replacement inks free of charge. I still have a set of ink and a printhead because the LCD screen went blank, lol. Had to toss it. Ended up switching to HP which I believe is made in the same factory as Lexmarks after much comparison of models. Now I have the newest HP at my office and its been great thus far and SUPERB on ink usage, THUSFAR. I'm almost afraid to find out what my future has in store. I know I ran on alot off topic, BUT HP, YOU SHOULD BE ASHAMED OF YOURSELVES. I've now wasted $60 on a new set of cartridges and will most likely need a new printer since my warranty is expired. SMH. Bad Business!!!!
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Is your printer still in warranty? You can check with HP's warranty tool here. Are you located in the US?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP 1510 all in one printer will not install

I have just purchased a new 1510 all in one printer.
I have installed the printer software from the CD supplied.
However when I try to run the printer HP assitant comes on with run time error.
I have tried to uninstall and reinstall the printer many times but with the same result

Hello @aka6812 ,
Thanks a lot for the question, now lets get you an answer!
I see you are experiencing a "run time error" when trying to run your printer assistant after installing the HP 1510 software drivers.
Here is a description of what a run time error is. Microsoft Run Time Error
This might be because you have an outdated operating system, anti-virus blocking etc. Please take some time to follow the 3 step procedure to see if that fixes the issue.
Here is also a separate way to download the drivers from the web instead of a disk. Just click the appropriate link - Install / Uninstall software & drivers
Let me know what goes on! Look forward to hearing back from you!
I worked for HP.

HELP! i have a photosmart Premium all in one printer C309a i can't seem to print custom size papers

I have tried all of the suggestions on this post for similar issues, changing the custom size on teh printer folder, the application, the white space within the printer preferences >server nothing works.. can someone please HELP i need to print 5 x7 or any other custom paper size i wish for that matter, had i know this issue i would probably not have purchased this printer

What program are you printing from?
The C309a 5x7 is a standard paper size.
Please mark the post that solves your issue as "Accept as Solution".
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I am not a HP employee.

Hi there, I have a Brother 7820N all-in-one printing with Black line

Hi there,
I have Brother all-in-one that just recently started generating copies with several black lines, on the right side of the page, about 1 inch from the margin.
This happened a few years ago I was able to contact Brother support, by phone, they answered the call and guided me through the process to eliminate the problem. I can not get any phone numbers for Brother Customer Service any more and the copies just look terrible.
Can anyone walk me through how to eliminiate this problem?
thanks!
Laura

Open System Preferences > Print & Scan then select the Print tab then click Open Print Queue
Delete all jobs from the print queue
Restart your Mac and restart the printer.
See if that made a difference.
If not, might be corrupted print preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.print.PrintingPrefs.plist
Click Go then move the com.apple.print.PrintingPrefs.plist file to the Trash.
Try printing.
message edited by: cs

F380 ALL-IN-ONE printer , All indicator lights are on.

i own an f380 printer, and for some reason all the indicator lights are just on (not blinking).
as soon as i switch the power on this happens. please help!

Hello snodgrassium,
I see that this is your first visit with us here on the HP Forums. Please let me take a moment to say "Welcome"
I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having an issue with the light on the printer staying on solid. One thing that you can try is to make sure you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general.
Please click on the link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once you have the power cable in a wall outlet, power cycle the printer with the use of the ON/OFF button.
If you are still having issue or if you have any other questions, please feel free to write me back.
Hope you have a great Tuesday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

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