Hi i have a iphone and it wont charge any more and i have apple care what do i do
hi i have a iphone and it wont charge any more and i have apple care what do i do
Back it up and make an appointment to have it looked at at the Genius bar at a nearby Apple store.
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My brother bought a iphone 4 for me from chaina, after update its not working anymore , it asking for icloud id ,when i m giving my id its not taking
The phone was previously owned. It still is locked to the Apple ID of the previous owner. This is Apple's Activation Lock antitheft feature. If you cannot contact the previous owner the phone is now an iBrick. See: http://support.apple.com/kb/HT5818
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i have recently been knocked over whilst carrying my mac book pro, the screen is now damaged and it wont charge at all... would apple replace it ?
i have tried buying a new charger incase this was the problem, it wasnt, it just wont icharge/turn on at all, im just wondering would apple replace it, as am a student and need a computer and this is my only one?Sorry no Apple will not replace it. What happened was an accident and the Apple warranty does not cover accidental damages.
So it looks like you will need to buy a new computer or pay to have your Mac fixed. -
HT1476 my ipod wont charge any more
my lightning usb cable ripped so i whent and baught a new one it worked fine but after one day it took like 10 hours to completely charge now here i am now connecting my ipod to a wall outlet charger and it wont charge so im now connecting it to my computer and it still wont work any ideas people !
HELP- See:
iPod touch: Hardware troubleshooting
- Try another cable. Did you purchase an Apple cable?
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I want to instal adobe photoshop 6.0 onto my computer and I dont have the serial number from the box
Since all Adobe software is downloadable as a free trial, the Serial Number is what you are purchasing, and it identifies itself with YOU (IF you register your purchase, that is).
Moral of the story: "always keep your original software materials." -
I have an Iphone 3gs it wont charge and I am not sure if it is the battery or the docking port that is the problem. When I try to charge it the battery symbol appears on the screen but it just wont charge. I have tried different chargers and docks, and none of them work so it is defenatly the phone that is the problem. However I cant get it fixed until I know if its the battery that needs replacing or the phones docking componenet. I would be really greatful if any one can give me any advice on this!
Thanks guys xBring it in to an Apple store. They can do battery diagnostics. If the battery needs replacement, you can have it replaced.
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Can't drag and drop to iTunes any more.
I can't drag and drop to iTunes any more, like I have done for years. Files are correct for iTunes. HD's have plenty of space. What's wrong???
I logged in here for the first time in 4 years just to say THANK YOU! This problem happened after my update to iTunes 12.01. So puzzling! Your fix worked.
Much obliged. -
A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I have an iphone 4s that i got last week and i set it up just using the phone. today my dad restored it as my mothers iphone so i lost all of my data. I tried to restore it as my original phone i had but i exited out of itunes and now my phone wont showup in itunes or on my computer
Did you fail to import them to your computer before restoring?
Not good.
They are likely gone.
You can try restoring from backup. -
i can't use indesign since upgrade, it keeps asking me to upgrade java which I have done and still wont open please help me i have a deadline
DL the SE 6 JRE from http://support.apple.com/kb/DL1572.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Me and my girlfriend have 2 iPhones i want them to sync individually not together same apple id
me and my girlfriend have 2 iPhones i want them to sync individually not together same apple id
with icloud it merged our games and contacts and its a pain but before ios 5 with cloud it worked normallyKeep your shared AppleID for iTunes purchases, but use separate iCloud accounts for syncing. would suggest also using the separate accounts for iMessage.
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I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?
Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone. -
Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it?
You cannot. When you upgrade, you will get the latest version of iOS 7.
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I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
krystiefrommorayfield wrote:
I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I
installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
You connect your iPhone to iTunes through the Sync Process...
See Here
Syncing with iTunes
From Here
http://www.apple.com/support/iphone/syncing/
http://www.apple.com/support/iphone/
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