Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks
Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I have used my iphone 4s for over a year. Recently, I bought two ipod touch devices, one for each of my children. While attempting to set up their ipods, even with email advice from apple, we have become utterly confused as to whose apple id is on whose phone/ipod, why some apps automatically appear on two devices but not on the third (it varies). Most worryingly, in app purchases is DISABLED on my iphone but my children can still purchase in-app purchases without my knowledge and have run up bills (fortunately not huge bills). Why would anyone want to allow this???? If I have consciously disabled in app purchases under my apple id on my iphone, why would the default on another device be to allow in app purchases, when using my apple id?
When setting up my children's apple ids, I wanted them to have their own apple id to avoid this kind of confusion but we got warnings that they were not allowed to have an apple id (presumably too young?) . But they have got their own ipods and should be able to purchase items using itunes cards so why cant they have an independent apple id? And what's the difference between the apple id and the itunes id?
Is there anyone who can help clear up this mess?You have to diasable in app purchases on the device itself, NOT the id.
If you want in app purchases disabled on the ipods, then you will have to do this on the ipods themselves. -
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How can I upgrade to the final version of IOS 7 if I already have the latest beta version? I am from Guatemala, but I have an Ipod 5th gen and I am registered to the USA. What can I do?
You say you have iOS 7. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own -
I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it
see what has happend is i bought my daughter a new ipod and we used the old apple id to set it up witch is my wifes email address.we also bought her itunes gift cards witch she reedemed.but the problem we are having is because its my wifes email when i send her a message its going to my daughters ipod as well.so is it possible to change the email address on my daughters ipod so she has her own account.and then transfer the balance of the gift card.
Re: i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it -
I have an iPod 5th gen. My audiobook playlists disappeared. They show as "on this device" in iTunes, but I cannot locate them on the device. Even the audiobook tab has disappeared. This happed after the most recent iTunes update.
- Delete all AB and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Audio Book (if present) and delete
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?
If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
yesterday for the first time i turned on my macpro 2011 model and i got a crazy gray screen with lines all over it ,so i held down the power button and turn off then restarted and all was ok could someone help me with this,what caused this shut down. werd
Are the lines like psychedelic herringbone? If yes, I had that happen once, it was something serious, like the
Logic board. The good news is that it was fixed without any loss of data on the hard drive. Take it in to have Apple look at it ASAP. I took it to TekServe at the time, they are very nice about preserving your data and user library when possible.
Good luck and don't panic. -
Hi, a dvd got stuck in my mac mini and after looking at solutions online and attempting some not only has the dvd not ejected but my mac wont turn on properly, there is simply a white blank screen, can anyone help me please? thanks
Hi Claire, sounds dire, but some things to try...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964 -
Ok I have an fully upgraded iPad 2 and the volume button don't work but it do with headphones can someone help. I try to go to settings and the volume won't go up there either I have the home button gesture and still the same. I try resting my iPad and nothing no sound work unless I have my headphones in. Do anybody know how to fix this
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?
Forgotten passcode or device disabled after entering incorrect passcode
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When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M.
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