Hi I have a MacBook Pro 13" I have downloaded the most recent software updates. When looking to download Lion I found the App Store.app will not open. I get "App Store.app quit unexpectedly. Click report to open the application again. I have tried this se

Question

Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
Process:         App Store [968]
Path:            /Applications/App Store.app/Contents/MacOS/App Store
Identifier:      com.apple.appstore
Version:         1.0.2 (63.1)
Build Info:      Firenze-630100~1
Code Type:       X86-64 (Native)
Parent Process:  launchd [100]
Date/Time:       2011-07-21 16:09:55.103 +1000
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version:  6
Interval Since Last Report:          117649 sec
Crashes Since Last Report:           25
Per-App Interval Since Last Report:  103 sec
Per-App Crashes Since Last Report:   25
Anonymous UUID:                      A277F52C-F074-4661-9270-19F7F36E205B
Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
          0   CoreFoundation                      0x00007fff853ef7b4 __exceptionPreprocess + 180
          1   libobjc.A.dylib                     0x00007fff8456ef03 objc_exception_throw + 45
          2   CoreFoundation                      0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
          3   CoreFoundation                      0x00007fff853ef564 +[NSException raise:format:] + 148
          4   AppKit                              0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
          5   AppKit                              0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
          6   AppKit                              0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
          7   AppKit                              0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
          8   AppKit                              0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
          9   App Store                           0x000000010001c840 0x0 + 4295084096
          10  AppKit                              0x00007fff8074c444 -[NSControl drawRect:] + 405
          11  AppKit                              0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
          12  AppKit                              0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
          13  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
          14  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
          15  AppKit                              0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
          16  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
          17  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
          18  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
          19  AppKit                              0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
          20  AppKit                              0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
          21  AppKit                              0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
          22  AppKit                              0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
          23  AppKit                              0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
          24  AppKit                              0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
          25  AppKit                              0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
          26  AppKit                              0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
          27  AppKit                              0x00007fff80649a91 loadNib + 226
          28  AppKit                              0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
          29  AppKit                              0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
          30  AppKit                              0x00007fff8064635b NSApplicationMain + 279
          31  App Store                           0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib                       0x00007fff82e360b6 __kill + 10
1   libSystem.B.dylib                       0x00007fff82ed69f6 abort + 83
2   libstdc++.6.dylib                       0x00007fff823a85d2 __tcf_0 + 0
3   libobjc.A.dylib                         0x00007fff84572b39 _objc_terminate + 100
4   libstdc++.6.dylib                       0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
5   libstdc++.6.dylib                       0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
6   libstdc++.6.dylib                       0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7   libobjc.A.dylib                         0x00007fff8456efa2 object_getIvar + 0
8   com.apple.CoreFoundation                0x00007fff85447969 -[NSException raise] + 9
9   com.apple.AppKit                        0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10  com.apple.AppKit                        0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11  com.apple.AppKit                        0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
12  com.apple.AppKit                        0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13  com.apple.AppKit                        0x00007fff80649a91 loadNib + 226
14  com.apple.AppKit                        0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15  com.apple.AppKit                        0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16  com.apple.AppKit                        0x00007fff8064635b NSApplicationMain + 279
17  com.apple.appstore                      0x00000001000013f4 0x100000000 + 5108
Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                       0x00007fff82e00c0a kevent + 10
1   libSystem.B.dylib                       0x00007fff82e02add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                       0x00007fff82e027b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                       0x00007fff82e022de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                       0x00007fff82e01c08 _pthread_wqthread + 353
5   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
Thread 2:
0   libSystem.B.dylib                       0x00007fff82e01a2a __workq_kernreturn + 10
1   libSystem.B.dylib                       0x00007fff82e01e3c _pthread_wqthread + 917
2   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
Thread 3:  WebCore: LocalStorage
0   libSystem.B.dylib                       0x00007fff82e22a6a __semwait_signal + 10
1   libSystem.B.dylib                       0x00007fff82e26881 _pthread_cond_wait + 1286
2   com.apple.JavaScriptCore                0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3   com.apple.WebCore                       0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4   libSystem.B.dylib                       0x00007fff82e20fd6 _pthread_start + 331
5   libSystem.B.dylib                       0x00007fff82e20e89 thread_start + 13
Thread 4:
0   libSystem.B.dylib                       0x00007fff82e01a2a __workq_kernreturn + 10
1   libSystem.B.dylib                       0x00007fff82e01e3c _pthread_wqthread + 917
2   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007fff707472f8  rcx: 0x00007fff5fbff358  rdx: 0x0000000000000000
  rdi: 0x00000000000003c8  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff370  rsp: 0x00007fff5fbff358
   r8: 0x00007fff7074aa60   r9: 0x0000000000000063  r10: 0x00007fff82e320fa  r11: 0x0000000000000206
  r12: 0x00007fff85474b09  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000001
  rip: 0x00007fff82e360b6  rfl: 0x0000000000000206  cr2: 0x00007fff705bdfd0
Binary Images:
       0x100000000 -        0x100044fff  com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
       0x100065000 -        0x10018eff7  com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fff8010e000 -     0x7fff8018cff7  com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff8018d000 -     0x7fff801c0ff7  libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x7fff80209000 -     0x7fff80215fff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
    0x7fff80216000 -     0x7fff80245fff  com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
    0x7fff80274000 -     0x7fff80294ff7  com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x7fff802df000 -     0x7fff80561fe7  com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff80562000 -     0x7fff80579fff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x7fff80586000 -     0x7fff80594ff7  libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
    0x7fff80595000 -     0x7fff805d2ff7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
    0x7fff805d3000 -     0x7fff8060ffe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
    0x7fff80610000 -     0x7fff80621ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
    0x7fff80622000 -     0x7fff80643fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
    0x7fff80644000 -     0x7fff8103eff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8135f000 -     0x7fff8136efff  libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
    0x7fff8136f000 -     0x7fff81374fff  libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff813b3000 -     0x7fff813b3ff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff81566000 -     0x7fff8157afff  libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff8157b000 -     0x7fff81634fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
    0x7fff81635000 -     0x7fff8165dfff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff8165e000 -     0x7fff8165fff7  com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff81660000 -     0x7fff81721fff  libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff81722000 -     0x7fff81738fef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
    0x7fff81739000 -     0x7fff81877fff  com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff818af000 -     0x7fff8194ffff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff81969000 -     0x7fff81a80fef  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
    0x7fff81a81000 -     0x7fff81adafe7  com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    0x7fff81ba7000 -     0x7fff81c37fff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff81cb5000 -     0x7fff81cf2ff7  libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff81cf3000 -     0x7fff81d30fff  com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff81d4c000 -     0x7fff81d62fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff81dae000 -     0x7fff81daeff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff81daf000 -     0x7fff81dc3ff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff81dc4000 -     0x7fff81ea9fef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff81eab000 -     0x7fff81efeff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff81f11000 -     0x7fff82030fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff82230000 -     0x7fff8226bfff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff8226c000 -     0x7fff8226cff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff8226d000 -     0x7fff822b6ff7  com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x7fff822b7000 -     0x7fff82317fe7  com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8235c000 -     0x7fff823d9fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
    0x7fff82446000 -     0x7fff82448fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff82449000 -     0x7fff82458fff  com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff824db000 -     0x7fff82506ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
    0x7fff82546000 -     0x7fff82551ff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x7fff82552000 -     0x7fff82561fef  com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff827af000 -     0x7fff8288cfff  com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff8288d000 -     0x7fff828b2ff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff828b3000 -     0x7fff828d0ff7  libPng.dylib ??? (???) <4815A8F2-24A0-E783-8A5A-7B4959F562D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff828d1000 -     0x7fff828d6ff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x7fff82938000 -     0x7fff82a04fff  com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
    0x7fff82b0a000 -     0x7fff82b41ff7  com.apple.DiskManagement 3.6 (358) <D0D9E19C-7F01-CEB6-681D-0B20D3B7E9B4> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x7fff82b42000 -     0x7fff82b46ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x7fff82b47000 -     0x7fff82b91ff7  com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff82b92000 -     0x7fff82d9fff7  com.apple.JavaScriptCore 6534 (6534.49) <1D418EF7-CDBE-3832-0157-D853073948D0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff82da0000 -     0x7fff82de1ff7  com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff82de7000 -     0x7fff82fa8fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
    0x7fff82fa9000 -     0x7fff82faaff7  libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
    0x7fff82fba000 -     0x7fff82fbaff7  com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff82fbb000 -     0x7fff82fbeff7  libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff83032000 -     0x7fff8306cfff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
    0x7fff8306d000 -     0x7fff83078fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff831da000 -     0x7fff831efff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff831f0000 -     0x7fff83239fef  libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff8323a000 -     0x7fff83247ff7  com.apple.AppleFSCompression 24.4 (1.0) <57D6F613-CB5E-75BC-E351-3272D62227F5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x7fff83f66000 -     0x7fff8403eff7  com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x7fff8403f000 -     0x7fff840d9fe7  com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff840da000 -     0x7fff84144fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x7fff84145000 -     0x7fff84443fff  com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x7fff844d9000 -     0x7fff844daff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff84515000 -     0x7fff84564ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x7fff84565000 -     0x7fff8461bff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
    0x7fff8461c000 -     0x7fff8461cff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff847f7000 -     0x7fff84804fe7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff84805000 -     0x7fff8480bff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff84a09000 -     0x7fff84a95fef  SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x7fff84a96000 -     0x7fff84a9aff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
    0x7fff852fa000 -     0x7fff8533dff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff8533e000 -     0x7fff854b5fe7  com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff854b6000 -     0x7fff85853fe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff85854000 -     0x7fff85885fff  libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff858cc000 -     0x7fff8591bfef  libTIFF.dylib ??? (???) <5DE9F066-9B64-CBE4-976A-CC7B8DD3C31A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff8591c000 -     0x7fff85943ff7  libJPEG.dylib ??? (???) <B9AA5816-8CCB-AFCB-61FD-3820C6E8219D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff85944000 -     0x7fff85d87fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff85d88000 -     0x7fff85dc9fef  com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff85e4a000 -     0x7fff85efafff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff85efb000 -     0x7fff85ffbfef  com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff85ffc000 -     0x7fff86116fef  libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x7fff86117000 -     0x7fff86151fff  com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x7fff86182000 -     0x7fff861caff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff86245000 -     0x7fff8668cfef  com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff86745000 -     0x7fff868e1fff  com.apple.WebKit 6534 (6534.50) <05AEA122-3F31-0F56-4AA6-E84140C53785> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff868e2000 -     0x7fff8692efff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
    0x7fff8692f000 -     0x7fff86bb8ff7  com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff86c47000 -     0x7fff86c47ff7  com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff86c48000 -     0x7fff86d7dfff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff86fbc000 -     0x7fff86fc2ff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x7fff870ec000 -     0x7fff870effff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x7fff872ad000 -     0x7fff87381fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x7fff87382000 -     0x7fff873a5fff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff873a6000 -     0x7fff87bb0fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff87bb1000 -     0x7fff87d6ffff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
    0x7fff87d70000 -     0x7fff87e31fef  com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff87ea7000 -     0x7fff87f64fff  com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff87f65000 -     0x7fff88f9ffff  com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x7fff8902b000 -     0x7fff89072ff7  com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff89073000 -     0x7fff890b4fff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff890b5000 -     0x7fff89273ff7  com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff89274000 -     0x7fff89275fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
    0x7fff89276000 -     0x7fff8927cff7  IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff8933f000 -     0x7fff89351fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
    0x7fff89366000 -     0x7fff893e5fe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff89409000 -     0x7fff89422fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff89423000 -     0x7fff8942afff  com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff89483000 -     0x7fff8948eff7  com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x7fff8948f000 -     0x7fff89514ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x7fff895ea000 -     0x7fff89605ff7  com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8996f000 -     0x7fff89ca3fef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff89ca4000 -     0x7fff89ca7ff7  com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff89ca8000 -     0x7fff89caafff  libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff89dd6000 -     0x7fff89e2bff7  com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff89e2c000 -     0x7fff89ee1fe7  com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff89efe000 -     0x7fff89f03fff  libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff89f04000 -     0x7fff8a600ff7  com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff8a601000 -     0x7fff8a601ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: ZTEUSBDIAGPort, PPP (PPPSerial), ppp0
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

Answer 1

Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?