Hi. I have a MacBook Pro with OS10.6.8 and cannot get net pages to load on my network at home. I can connect to the internet in work and on other networks. However, some other networks are now starting to fail. Can anyone suggets how I can fix it??

Hi. I have a MacBook Pro with OS10.6.8 and cannot get internet pages to load on my WiFi network at home. My iMac, iPhone and iPad all work on this network. It is connected to the net as dropbox registers a connection and so does skype. I can connect to the WiFi in work and on other networks when travelling. However, some other networks are now starting to fail. Can anyone suggets how I can fix it, as the MBP appears to be fine, its updated with all the latest versions of software and the WiFi network is also fine....just not with my MBP??

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I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??

I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Hi, I have a macbook pro with a new hard drive installed. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files'

hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.

See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

I have a macbook pro with OSX Mavericks 10.9.5 and some keys that are not working. Specifically, the enter/return button, the "p", "0", ";", and all the function keys. What's really weird is that happens randomly. I've never spilled anything on it

I have a macbook pro with OSX Mavericks 10.9.5 and some keys randomly are not working. Specifically, the enter/return button, the "p", "0", ";", and all the function keys. What's really weird is that happens randomly. I've never spilled anything on it, and I can't for the life of me figure out how to fix this. Can anyone help? of course this happened after my warranty expired.

**update**
I don't know if this will help someone but I am posting this for that purpose. In the past when I first had this problem, I'd read a post somewhere (sorry, long ago, don't have the link) where an individual was having the same problem and they stated that when the MBP got heated, that's when the keys would stop working, and they went into the MBP and jiggle some stuff around (a specific wire, I'm not electronically inclined so I know NOT of what they spake!). Well I didn't want to do that but it always stuck in the back of my mind. I had given up, really, and was planning to take my MBP to the apple store. But by chance one night I left my MBP on the floor where it's cool, and when I turned it on, the problem went - poof! It seems there was some validity to the post that spoke about heat, because my problems started when I would stream foreign dramas on my MBP for hours at night, and I would hear the fan going off all the time, and in the mornings, my "p", "enter", "0", ";", and all the function keys would stop working.
So, maybe try keeping the MBP in a cool place when it's off. Since I've started doing this overnight every night (keeping it on the cool floor, out of reach of any big feet), I have not had a single problem with my keyboard.
Hopefully this might help someone.

I have a macbook pro with mountain lion and now so I can not synchronize my outlook calendar office 2011 for mac with ical and, therefore, with icloude. Can anyone help?

I have a macbook pro with mountain lion and now so I can not synchronize my outlook calendar office 2011 for mac with ical and, therefore, with icloude. Can anyone help?

http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards.

I have a macbook pro with OSX 10.5.8. How do I upgrade to Mountain Lion when it is available? I need to upgrade to run quickbooks and other apps

I have a macbook pro with OSX 10.5.8. How do I upgrade to Mountain Lion when it is available? I need to upgrade to run quickbooks and other apps

First, you need Snow Leopard (10.6): http://store.apple.com/us/product/MC573Z/A. Then you use Software Update to update it to 10.6.8. When Mountain Lion (10.8) comes out, find it in the Mac App Store.

I have a MacBook Pro with mountain Lion, I was wondering if I could use dictation or any other application to have a voice password.

I have a MacBook Pro with mountain Lion, I was wondering if I could use dictation or any other application to have a voice password.

I'm not aware of any application that will allow this. Most applications won't launch until after you login (which would include any utility that could do this). I'm not sure how much use there would be for something like this. For obvious reasons, a spoken password isn't particularly secure. I would imagine a blind person using a computer would still be able to manually enter a password. I would make sense for folks with other types of disabilities I suppose... so long as there isn't anyone around whenever they use their password.

I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

See below if the search engine setting was changed without your knowledge and you can't change it back.
You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller. As he knows and intends, the uninstaller does not completely remove the malware.

I have a MacBook Pro with Intel Core Duo and Snow Leopard 10.6.8. Want to upgrade to Lion to take advantage of icloud. Is there anything I can do without getting a new MacPro?

I have a MacBook Pro with Intel Core Duo and Snow Leopard 10.6.8. Would like to upgrade to Lion but it requires a minimum of Intel Core 2 Duo. Can I get what I need or do I have to buy new MacBok Pro?

I also have a core duo MBP with Snow Leopard and it runs perfectly. There are very few things it cannot do as compared to the faster, newer MBPs, but that is attributable to the CPU, not the OS. There are some who view Lion as downgrade rather than as an improvement. If there are important applications that reqire a fast CPU or Lion features that you find essential, by all means get a new MBP.
I have an aphorism: Obsolescence is more often a perception rather than a reality. Besides the silver keys look much classier than the black ones.
Ciao.

I have a PC running Windows XP (yes an antique) with CS3 Photoshop and InDesign and lightroom 2 (yes all antiques). I have acquired a PC running Windows 7 with no programs. I also have a MacBook pro with full CS5 suite. The programs were already loaded w

I have a PC running Windows XP (yes an antique) with CS3 Photoshop and InDesign and lightroom 2 (yes all antiques). I have acquired a PC running Windows 7 with no programs. I also have a MacBook pro with full CS5 suite. The programs were already loaded with I got it as a gift. Question 1. If I find serial numbers used to download programs to the old PC, can those CS3 programs be put on the newer PC. Question 2. I really want to put CS5 suite on PC machines. Is that possible? Especially since my MacBook is showing some hard drive problems.

You should be able to get the CS3 programs installed and running on the new pc since CS3 is spec-ed for Windows 7 Service Pack 1. Downloading the programs does not require a serial number. You can find them here: Download CS3 products but you will need the serial number to activate the programs. You might be able to find that thru your Adobe account online.
You will not be able to install the CS5 Mac version on a PC and you won't be able to trade it to a PC version either due to it being an older version. Trades are allowed only for the latest version (CS6)

I have new MacBook Pro with OS 10.10. My MAIL program was working but suddenly won't recognize my VERIZON FIOS server. FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

I have new MacBook Pro with OS 10.10. My MAIL program was working but suddenly won’t recognize my VERIZON FIOS server. FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

Additional Information.
On my Mail Accounts setup it was set to "verizon.net" on incoming.
Now it faintly reads, "incoming.yahoo.verizon.net"
This came up automatically .... I did not do it and I cannot change it

I have a MacBook Pro with 10.6.8 version

Hello everyone! I have a MacBook Pro with 10.6.8 version (Snow Leopard), and I'm trying to update the system in order to have iCloud (OS X Lion or Mountain Lion)? Can anybody help me?

Hi Neil! Thanks for the info, but I read some of the other MacBook Pro questions like mine and I realized that my laptop on has 1 G (memory) and that's part of the reason why it doesn't allow me to install it! Thank You for responding to my question, I really appreciate it!

I have a macbook pro with IOS 10.6.8 and my itunes is version 11.0.1, can I airplay to an apple TV?

please help, I have a macbook pro with a IOS 10.6.8 operating system, I just opperated my ituned to version 11.0.1. Can I airplay my macbook to an apple tv?

On Snow Leopard, you can't use AirPlay Mirroring, but if you upgrade to Mountain Lion, you will be able to use AirPlay MIrroring > http://support.apple.com/kb/HT5404
If you want to upgrade to Mountain Lion, first make a backup of your files. Then, open App Store and purchase Mountain Lion, and follow the steps to upgrade to Mountain Lion. Check if your applications are supported > http://www.roaringapps.com
If you don't want to upgrade Mac OS X, you can also install AirParrot > http://www.roaringapps.com
If you are referring to AirPlay on iTunes, you can do it. The AirPlay icon will appear on the iTunes toolbar when your computer detects the Apple TV

I am trying to find an app or software to burn iMovie slideshow to a dvd. I have a MacBook Pro with Mavericks. There are a lot of DVD Creator apps a the App store. Looking for a recommendation of what to use and tips.

I am trying to find an app or software to burn iMovie 11 slideshow to a dvd. I have a MacBook Pro with Mavericks. There are a lot of DVD Creator apps at the App store. Looking for a recommendation of what to use and tips. Thank you.

I've been using "Burn" for years and it has been the only DVD burning software I have ever used for the mac. I have never needed to look at other apps. Unless you want something that has more bells and whistles such as Roxio's "Toast" : http://www.roxio.com/enu/products/toast/pro/overview.html
There are thousands of quality free apps out there for the mac that are not part of the App Store. All you have to do is read reviews online, do a little search, the Apple forums are full of recommendations from experienced users that have been here for years...

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

Hi. I have a MacBook Pro with OS10.6.8 and cannot get net pages to load on my network at home. I can connect to the internet in work and on other networks. However, some other networks are now starting to fail. Can anyone suggets how I can fix it??

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