Hi, i have a MBP 13, late 2012. Its over an year old since purchase and now out of warranty. This morning the computer did not boot so i went down to apple store and they looked at it and said its a logic board failure requiring replacement worth£350

Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.

This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.

Similar Messages

  • My external hard drive is no longer connecting. I was getting a message every time I plugged it in that it needed to be reformatted so I tried to do so and now when I plug it in the computer does not recognize it. It only shows up in utilities...

    Hey guys, I need some serious help. I have an external hard drive, iomega which apears to no longer work; I am sure it is something I have done and I cant figure out what! I am certainly not a computer expert and am in Turkey so I dont have access to a MAC store for assistance or anything like it. Yesterday I plugged my external hard drive into my MacBook and got a message telling me to refotmat. I looked up how to do so and through disk utilities thought I did it right. Now when I plug in the hard drive my laptop does not pick it up; the only place it shows up is in utilities, the same place I tried to repair and reformat. When I am utilities it looks like I have 2 hard drives, one under the other. One tells me the description of the hard drive, the other doesnt really tell me anything. So I erased both of them and I think that is where my problem is. Any help on how I could fix this? I tried to "mount" the one that is not "mounted but it didnt work....I dont even know what that means!!! Help!

    When you erased the disk did you select Mac OS Extended Journaled as the format option?

  • I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

    I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

    Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
    Mylenium

  • HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access.  i presume the download did not complete, but can't seem to fix it.

    I purchased a book in advance.  It is now in my library, but the word "paused" appears across the book and I cannot access. I assume the download did not complete, but I cannot seem to fix it.  Does anyone know what the problem could be?

    Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
    Then reset: hold down the home button along with the power button until you see the Apple, then let go.

  • Have a MacBook Pro. the computer will not boot up, the screen has black and white stripes and multi color bands as well.

    Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.

    Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.

  • TS4147 i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    Welcome to the Apple Community.
    Please try the following…
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync

    i restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync across

    Did you restore the iPod on this computer?
    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • I updated my Iphone4S this week to the newest IOS 7.1 and now everyone who calls me says the calls are not clear, muffled.  Is there something I can do to clear this?  4 people in 4 different states that called me all said the same thing.

    I updated my Iphone4S this week to the newest IOS 7.1 and now everyone who calls me says the calls are not clear, muffled.  Is there something I can do to clear this?  4 people in 4 different states that called me all said the same thing.

    Settings > General > Reset > Reset Network Settings
    Contact the carrier to troubleshoot.

  • HT201210 I tried to update my iphone4, in the middle it gave an error and now when try to connect it the computer doesnt even detects it and neither does itunes

    I tried to update my iphone4, in the middle it gave an error and now when try to connect it the computer doesnt even detects it and neither does itunes

    Power the phone off completely. Plug the USB end of the cord into the computer, leaving the other end unplugged from the phone. While the phone is powered off, open up iTunes, hold down the home button on the phone, and plug in the USB cord to the phone, making sure you keep holding down the home button. In about 15 seconds you should get a pop-up in itunes saying that it's detected an iPhone in recovery mode. Click 'Ok' and 'Restore'.
    Your iOS update crashed and your phone is in recovery mode. The good news is that this will fix it, bad news is that unless you had everything backed up in either iTunes or iCloud, you've lost everything as your phone was wiped when the iOS update crashed.

  • Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

    Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

    Has your problem been solved by the updates??
    Have a similar problem. This MacBook opened all MS Office programs in Dec2012 but no longer does in Feb2013. Went to Microsoft/mac/downloads but none of the three updates would run citing a problem "version of software needed to run this update was not found on this volume".
    MacBook: 7.1, Intel Core 2 Duo, 2.4 GHz
    Microsoft Office 2011:  version 14.2.3
    Mountain Lion: 10.8.2 (12C60)

  • My iphone4 power button does not work can i take it into apple store would they replace it with a new iphone or whats the deal?

    My iphone 4 power button does not work can i take it into apple store and replace it or what are some options

    Assuming it is out of warranty Apple Genius bar will exchange for an out-of -warranty  replacement unit identical to the to donor
    In US $149 for in iPhone 4

  • I just down loaded lion and now every time i turn on the computer every single thing i had used in the last session opens up--how do i stop this?

    I just loaded lion on my macbook pro, and everytime i turn on the computer, every thing i did in the last session, like word, instant messanger, sites, pop-up-how do i stop this and just get to my desktop when the computer is first turned on--please help!

    Remember that you can just put your Macbook to sleep by closing the lid. Unless you're not going to use it for a few days this makes more sense than shutting it down. I sleep my MBP overnight and it uses about 3% of battery power. I only shut it down if I install updates.

  • Will Apple replace my Ipod Touch 5g, Even if its over a year old?

    I have an iPod touch 5g, which i bought in January of 2013. This iPod has been malfunctioning for a couple of days now. I connect it to a power source since it indicates its low on battery. When I do, it turns on, however, it will not charge much and the battery will continue to be red on the top right hand corner of the screen. I have an app which helps indicate around how much battery the iPod has. This app says that the iPod never charges past 15% and if i disconnect it, it shuts down. If the problem is in the battery, and it's a hardware problem, will Apple replace my iPod? Can they still do it? It is over a year old, but after all, i paid for a product that would last longer than a year and a half, didn't I?

    You no longer have warranty coverage. Whatever Apple will do you will have to pay for it since it is out of warranty.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Some files have disappeared from my macbook pro.they were on the desktop and have vanished,i started to do these files again and upon restarting my macbook this morning the new files had gone.Also i can't launch any of my applications safari or app store

    some files have disappeared from my macbook pro they were on the desktop.Iredid some of my work and this morning when i started up my macbook they too had vanished.Spotlight doesn't reveal them and also i can't launch any of my applications like safari app store etc, help please anyone?  thanks

    Restore them from your latest backup

Maybe you are looking for

  • Troubleshooting checklist?

    As I've made extensive use (my thanks to all of you on these forums!) of these Discussion pages, particularly for troubleshooting my slow Safari problem, one poster with regard to a possible incompatible plug-in problem affecting a Safari upgrade, in

  • Error when generating update program

    Hi, I was loading transactional data in to Cube. The load had failed and in RSMO status tab is showing that Error when generating update program. could you please suggest me some one how to resolve it. regards, Neeraja null

  • Proceedure to implement sso

    Hi, We have ep installed on one server and sap hr module implemented on the same server, but now we have another module srm to be implemented on the portal which resides on another server, so can sso be achieved even if srm resides on another server,

  • ADF FACES TUTORIAL

    Hi... I'm new in this technology but i want to learn how to use ADF Faces components like ADF MenuTree or Page component or PanelPage to build an web application... Please help me with url's where I can find documentation like tutorials or manuals...

  • SNMPv3 Priv Credentials not working for CUCM Discovery

    Hello Support Team Im testing and practicing this week the CPC Small Demo and it seems that when I configure the SNMPv3 Priv Credentials (even with DES) for discover my CUCM, even if I configure the same priv credentials in Serviceability. However, I