Hi, I have a problem I bought pridlozhenie appstore for $ 999.99 but the cards have no money how to cancel your purchase help!

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hi I have a problem I forgot my pass for unlocking iphone with Touch ID.Someone know how I can remuved

Hi I have a problem I forgot my pass for unlocking iphone with Touch ID.If someone know how I can remuved please tell

to be able to restore you need to put it into recovery mode first so it won't ask for the passcode
this article will go over how to put into recovery mode at the bottom of the article:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
basically with it being powered off hold the home button while plugging it in and keep holding the home button until it shows the iTunes logo with a chord and it will then let you restore the device in iTunes

I have installed Windows Media Player Plug-In for Firefox but the test video doesn't work, how can I solve this problem?

The plu-in is definitely there and installed

Not related to your problem, but you might want to consider upgrading to a more current version of Firefox, unless you have a specific reason for using Firefox 3.0.x. '''The last''' version of the Firefox 3.0.x series ('''''no longer supported or updated, even for security issues''''') was Firefox 3.0.19 which was released on 03/15/2010.
Read this carefully: http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6
The current version is Firefox 3.6.11 
Download Firefox 3.6.11: http://www.mozilla.com/en-US/firefox/all.html
 
Whether you upgrade your browser or not, you do have out-of-date plugins with known security issues. You should upgrade/update your plugins.
* Shockwave Flash 10.0 r22
* Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave Flash'''
#*Use Firefox to Download and SAVE to your hard drive from one of the links below; '''the links take you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.'''
#*SAVE to your Desktop so you can find it
#*After download completes, close Firefox
#*Click on the file you just downloaded and install
#**Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator"
#**Note: Most browsers other than IE will also get updated with this one download
#**Note: To update IE, same procedure '''but use IE''' to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
#*After installation, restart Firefox and check your version again.
#*'''Download links and other information''':
#** https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
#** '''or''' you can download, save, then run the manual installers for IE, then for Firefox (and all other browsers) from here: http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#* Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin
#* Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall
#'''Update Java:'''
#* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
#* After the installation, start Firefox and check your version again.

HT4623 I own a pawn shop and I have some apple products that were sold to me but the are firm ware locked how can I resolve this issue

I own a pawn shop and I have a number of apple products but some are firm ware locked and iCloud locked. These item are now my property. And I need help in order to prepared them for resale?

Read this first
it will explain Activation lock
http://support.apple.com/kb/HT5818
The only way to unlock them is to have the original owner to release them ,as explained in the above document
The iPhones may have been stolen or the donors intended you to be left with a brick
There is no solution .Apple will NOT unlock them ,it is an anti theft device and since it was introduced with iOS 7 from the posts here it will be very successful at making stolen iPhones useless

I have completed a keynote presentation with music already. How do I record the slideshow so I can burn it to a DVD disc. I have tried to export it as a Quicktime file but the transitions have been slow that the music finishes first.

How do I record a keynote slideshow with an attached music already? I trid to export it through Quicktime but the final result is different from the original keynote presentation. What I mean is that the slide transitions are slow that the musci finishes first before the slide presentation.

Keynote: Exporting a presentation from Keynote to iMovie
http://support.apple.com/kb/HT2655

HT204088 Re: I bought whatsapp a paid app for 55rs but apple charged me as 120rs.how to get refund

I bought whatsapp a paid app for 55rs but apple charged me as 120rs.how to get refund
Someone help me
Regards
Vijay

Contact the iTS via Customer Service links on this page - http://www.apple.com/support/itunes/
MJ

I have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?

i have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?
ps: sorry for my english :S

You apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Ebooks, half the books I have bought have complete sections or chapters missing. Does anyone else have this problem or am I doing something wrong in the downloading of them

Half the ebooks I have bought from iTunes have large sections or complete chapters missing from them which is beginning to seriously irritate. Does anyone else have this problem or it is something to do with the downloading. In which case does anyone have an answer?

You should be able to delete and redownload them via the bookshelf in the iBooks app : tap the Edit button top right of the shelf, select and delete the books, then go into the Store via the button top left of the bookshelf, and in the Purchased tab (bottom right of the store) find and re-download the books.
If they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those books and use the 'Report a Problem' link.

A few months ago I bought an imac 27 inch late 2013 ... ever since I have continuously problems with my external HDD that disconnect all the time and cause problems in other software (Lightroom, Adobe PS CS6) ...

a few months ago I bought an imac 27 inch late 2013 .. §16GB - and flash memory) - 3,3 Ghz Intel Core 15
ever since I have continuously problems with my external HDD that disconnect all the time and cause problems in other software (Lightroom, Adobe PS CS6) ... it is not a HDD problem, because it occurs with my 3TB WD HDD (Time Machine), my 1TB WD and 1TB IOMEGA
any one have a solution? anyone dealt with this problem in the apple care program?

You are still under warranty and/or have AppleCare. Call them. Let them deal w/it.

HT1937 i have a problem with my Iphone 4 Facetime, that since the IOS 7 system came in I have trouble contacting my frieneds. I have contacted my supplier, Golan Telecom, and where I bought this machine and NO one can help me? I really need a Apple suppor

Can anyone, help me please?
I have a problem with my iphone 4 Facetime, that since the new ios 7 system has been installed, I cannot use the FACETime? I don't know where to turn? I have contacted a retailer here in Isreal, and I've contacted the Cell come company and I've contacted the repair shop... each one pushes me off on someone else.
I cannot make any FACETIME calls.... anywhere................ help

Hmm, I see from the Apple Support webpage it seems you cannot call them directly from Israel, that's not good.
Okay, so FaceTime stopped working once you upgraded to iOS 7 is that the situation? It doesn't work over either cellular or WiFi networks? I assume you have checked the Settings>FaceTime>FaceTime switch is on and that you have your correct Apple ID in there as well?
What happens when you launch the FaceTime app and attempt to make a FaceTime call, what message(s) do you get?

HT201209 I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money it is on it at a specific game what may i do?

I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money on a specific game what may i do?

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

Hello, I've updated the iPhone I have got I have a problem I hope you respond to some of the applications no longer work, such as the safari and skype and many applications are no longer working with the ios7.0.4

Hello, I've updated the iPhone I have got I have a problem I hope you respond to some of the applications no longer work, such as the safari and skype and many applications are no longer working with the ios7.0.4

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad one.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad .

Are you using the Sky Go app to try and watch it ? If so are you logged in with your Sky account ?
If you are using the app then you could try closing the app completely and see if it works when you re-open it : from the home screen (i.e. not with Sky Go 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Sky Go app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air. It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low. I stopped and tried to delete LR files. I couldn't do it. I closed the program and tried reopening and got the message that there is not enough memory available to open LR. I contacted Apple. They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them. I have several back-ups. Thanks - Arthur

This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.

I have problem with fonts for my site, i have used "Lucida sans unicode " family for certain texts. it shows perfect in mozilla 3.5 and mozilla 4. But the font not supporting in mozilla 5.0? please help me

i have problem with fonts for my site, i have used "Lucida sans unicode " family for certain texts. it shows perfect in mozilla 3.5 and mozilla 4. But the font not supporting in mozilla 5.0? please help me

i have problem with fonts for my site, i have used "Lucida sans unicode " family for certain texts. it shows perfect in mozilla 3.5 and mozilla 4. But the font not supporting in mozilla 5.0? please help me

Hi, I have a problem I bought pridlozhenie appstore for $ 999.99 but the cards have no money how to cancel your purchase help!

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