Hi I have a valid subscription for theTimes/Sunday Times when I open the app it asks me to restore - it then says I have no valid subscription

Hi I have a valid subscription for the Times/Sunday Times when I open the app it asks me to restore - it then says I have no valid subscription
What can I do to fix this issue

Talk to the Sunday Times.  I cannot imagine why you have this problem unless you are approaching or have hit the renewal date.  Try here ...
mailto:[email protected] Incidentally, don't let them park a version of Norton on your machine.

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