Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini

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I have never had to enter a password to access mail. However, recently, I keep being asked for password on my ****** address. Only on my macbook. (which, btw, has a version number the drop down doesn't offer as a choice. I had to putt 9.4)

I have never had to enter a password to access mail.
However, recently, I keep being asked for password on my ***** address.
Only on my macbook. (which, btw, has a version number your drop down doesn't offer as a choice. I had to putt 9.4)
When I look up the account the "password" is a long string of gobbledygook. Something I would never do.
But when I attempt to use that pw I still can't get in.
I have no trouble accessing that email account on my mac mini. Just on the macbook.
<Edited by Host>

Maiko,
I'm confess I'm still trying to get a handle on your problem. You do a fantastic job of describing it ... but I'm just trying to picture it accurately in my head.
I think, were I in your shoes, I'd begin by looking at what the debug page has to say for the specific destination in which you're interested in fixing. In other words, I'm not clear on where, exactly, this destination points ...
Destination illinois.edu.1945806043
Is that your site, or the division within your site that you want to fix? "Normally", you do not need to specify a site handle to get to your site within your transfer CGI ... if you say "uillinois.edu", it's enough to transfer your users to iTunes U ... but every site still has a handle, and you could, if you wanted to, actually specify it in your transfer CGI. For example, this:
Destination uic.edu.1139051993
is for my entire site ... it's my site handle. Whereas this:
Destination uic.edu.1991288441
is for a division within my site ... but it's impossible to tell the difference between "site" and "division" from just the handle (I mean, if I didn't say "this is a site" and "this is a division", there'd be no way for you to know). So when I look at your creds and permissions on your debug page, I can't quite tell if they give you download access for your site, or for the specific division you want to fix. If you could open the debug page with your division as destination (or confirm that that's what we're looking at), it'd rule out some things.

I had my iphone 4 stolen today, and i have called the network people they blocked my sim and phone. What i want to know is will the person who stole my phone be able to access my stuff, such as my contacts, texts, photos etc??

i had my iphone 4 stolen today, and i have called the network people they blocked my sim and phone. What i want to know is will the person who stole my phone be able to access my stuff, such as my contacts, texts, photos etc??

I really don't think that they have any interest in your data. They most likely plan on wiping the phone in order to sell it.
If they do restore from a backup, they would have to restore in Recovery Mode because it has a passcode on it. But that can't happen anyway because if they synced to a different iTunes library it would not have any of your backups.

Urgent help of the person who coded this...

could the person who posted this code pls get back to me..cuz i can't seem to find u
cuz i would like to use this code of urs but i'm not sure exactly how it works out.
import java.awt.*;
public class DrawArrows
     public void drawArrow(Graphics g,int x1,int y1,int x2,int y2,int headLength,int headwidth)
     double theta;
     double theta2;
     int deltaX;
     int deltaY;
     int lengthdeltaX;
     int lengthdeltaY;
     int widthdeltaX;
     int widthdeltaY;
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          deltaY=(y2-y1);
          theta=Math.atan((double)(deltaY)/(double)(deltaX));
     if(deltaX<0.0)theta2=theta+Math.PI;
     else theta2=theta;
     lengthdeltaX=-(int)(Math.cos(theta2)*headLength);
     lengthdeltaY=-(int)(Math.sin(theta2)*headLength);
     widthdeltaX=(int)(Math.sin(theta2)*headwidth);
     widthdeltaY=(int)(Math.cos(theta2)*headwidth);
     g.drawLine(x1,y1,x2,y2);
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     g.drawLine(x2,y2,x2+lengthdeltaX-widthdeltaX,y2+lengthdeltaY+widthdeltaY);
}i could only work out till the line
                                           deltaX=(x2-x1);
          deltaY=(y2-y1);
          theta=Math.atan((double)(deltaY)/(double)(deltaX));    pls let me know if u are still reading this or anyone else who can figure out the later part of the code.
thnx n cheerz

i could only work out till the line
deltaX=(x2-x1);
deltaY=(y2-y1);
theta=Math.atan((double)(deltaY)/(double)(deltaX));
I'm not the poster but these lines seem to compute the
angle of the arrow line.
BTW (to the posters): wouldn't the use of a
Polygon be better suited for this purpose ?Looks indeed like it is calculating the angle to the origin of a line segment.

Creating new admin account and deleting old one

I am handing my MacbBook Pro to my wife
I am thinking about deleting my account (which is an admin, of course). I made her an admin account and she has access to all my apps when she logs in...
I WANT her to have access to my applications as if they were hers even when my account is deleted (e.g. Adobe CS3, Skype, etc.).
My Question:
When I delete my admin account (with which the applications were installed), will she automatically not have access to the apps in the "applications folder" anymore? In other words, when I delete the admin account with which the application where installed, do all applications and setting from that account get deleted as well from all other users?
Thank you.
(transfering, sync'ing, etc. can be so easy but such a headache from a personal standpoint: managing changes)

So, this would create her a new admin account but:
1. my old account folder will be there but without being associated with a user
2. same for her old folder
3. all I have to do is drag her old account's application folder + application support folder onto her new admin account and all applications would run like we never even even left her old account behind?
Will any Leopard boot CD work or does it have to be one made specifically with her computer (it didn't come with a boot CD)...
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Want to start new admin account and delete old one in 10.3.9: recommended?

I just bought a used iMac G4 running 10.3.9. It works fine, but -- being a used computer -- the main admin account has the previous owner's username and password. (And most importantly, the "Short Name" -- which can't be changed -- is the previous owner's personal name.)
I have the password for the existing admin account -- no problem there. But I would like to start a new admin account, with a "Short Name" and password of my choosing, rather than forever be tied down to using the previous owner's account.
I know how to start a new admin account, customized as I like -- again, that's not the problem. The question is: what would happen if, after I created a new admin account, I then deleted the original admin accounr created by the previous ower?
Is this possible?
Is this recommended?
Will it screw up "permissions" and "ownership" of existing files/applications, etc.?
I actually went through this process before, with a different used Mac, and I remember encountering some problems afterward, that I'd like to avoid this time around.
(Also, I should mention that the install disks did not come with the computer, so I can't re-install the OS without buying new disks.)
So:
Should I start a new admin account, then delete the old admin account?
Should I start a new admin account, and just leave both accounts on the machine but ignore the old one?
Or should I just leave things as is and endure having a goofy "Short Name" on my account?

OK, I took the plunge and it seemed to work out OK.
I created a new account. Then I marked it as an "Administrator" account (a trivial detail that I actually couldn't figure how to do for a few confusing minutes). Then I selected the new account to be the account that the computer automatically logs in to when it starts up. Then I restarted, and was logged into the new admin account. Then -- crossing my fingers -- I deleted the old admin account (and kept the deleted account info just in case). I then restarted again and, as hoped, everything started up fine, I was automatically logged into my new account with my desired "Short Name" etc., and when I checked, the old account was gone.
So far, everything has worked fine since then. So, I declare this issue resolved.

HT201441 i cant find the person who sold this iphone to me, and now i cant activate it

i cant find the person who sold my iphone 5 to me
now i cant activate it because it is still activated to his apple id

You have no options but to find the previous owner. The Activation Lock is an Anti-theft protection that cannot be bypassed, not even Apple. If you cannot find the previous owner, turn it in to the police as it is likely to be stolen property.

Haveing Problems with Outlook express did not ask for it do not want it, pleasetell Us in an email how to disable it as it *up my computer

You have put outlook express into our computer we did not ask for it we do not want it.
Please tell us how to disable it so we can send files like before through aol.
[email protected]
''edited for language - TonyE''

Mozilla would not have installed Outook Express on your computer, they do not offer Microsoft programs. This would have been something that you or somebody using your computer would have installed.
Check the Windows control panel add/remove programs for Outlook Express, you should be able to uninstall it from there.

If I have two iTunes accounts, and only want one to update my apps why does the other account keep opening?

Here's the issue-I have two iTunes accounts, yet account #1 always comes up when I want to update my apps. This occurs even when account #2 is logged in and has been synced from desktop to iPad. Additionally,Account #2 is logged in on the iPad and yet account #1 prompt appears when updating. Interestingly account #2 functions normal for iTunes purchases but not apps purchases. Any suggestions?

Apps will ALWAYS be tied to the account from which they were purchased. You will always have to update the apps from the account from which they were purchased.

To the person who runs this Discussion

I have been unable to find a contact to send you a message.
On the page of this discussion that lists the headers of all the topics, at the bottom after the last topic on the page, a link is offered named "More". On clicking this, a second page appears (and then later pages), continuing the list of topics. When I select a topic on the second (or third) page and reply to it, I am automatically returned to the first page. I than have to scroll down to the bottom, press the More link again, and hunt for the last topic that I read. If I were on, say, the third page, I have to scroll down twice and press More twice, and so on. Each page is re-downloaded for obvious reasons (given the large amount of traffic on this discussion.) By the time that I reach the third page, it is quite a hunt to find the last topic that I visited so that I can continue to browse. This is inelegant and wastes time.
In the iMac (Intel) discussion, (also heavily trafficked) the other method of accessing later pages is used. That is, by a button marked Next. Having pressed that, I stay on that second page (or third page) and am returned to it, and do not have the fuss of repeatedly pressing More.
I have looked at "Your Stuff" but there seems no relevant preference. Therefore, how can I select the second method for all topics.
Thanks.

Is it caused by using different tabs to get to the topics?
First option (Overview tab):
has this at the bottom:
I'm guessing that it the 'More' you are referring to?
Second option (Discussions tab):
has this at the bottom:
I've used the Set as default tab option for the Discussions tab for this Forum.
Regards,
Colin R.

Having problems opening a photo in camera raw for editing

Has anyone had problems getting a photo to open in camera raw for editing?
I open a photo and go to edit, then click on full edit, then go to file and click on open as. I then go to the pop-up menu and click on camera raw.
When I click on open, the photo should open in camera raw so I can edit it but nothing happens. Has anyone else had this problem? Any ideas what I might be doing wrong? This progrem has little value if I cant edit my photos. Thanks for your imput.

Hi rlb
Check your plug-in is up to date for your Camera and model. The latest Adobe CAMERA RAW PLUG-IN IS 6.3 (for PSE9)
Open Full Edit and click Help >>About Plug-in >>Camera Raw
Otherwise click Help >>Updates and then follow the on-screen instructions.

I just bought an i phone form a pawn shop. I restored it and then it said that i had to sign into the users apple id. The problem is i dont think the person who owned this beofre me is available. So how do i restore the whole thing without his account?

I really need help. I want to activate this phone but it is signed under another user. I cant get rid of this apple acount. How do i do it.

123456789California wrote:
ok so. what if i took it to apple. Would they be able to do something about this.
No.
123456789California wrote:
... should i just retun it back to the pawn shop i got it from?
Yes.

I have the Creative Cloud Photography plan why am I being asked for a serial number?

I ordered the Creative Cloud Photography plan yesterday and I believe I haven't got the serial number. I've looked under My Products, I've looked under My Orders, I've checked my email...I just keep going in circles and I don't know how to start using the product that I paid for. :S

Branching to a separate discussion.
C2ro as a member of the Creative Cloud Photography plan there is no need for a serial number. If you are being asked for a serial number then there is likely a connection error preventing the active membership from being authorized on the computer. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
For more information on how to install Photoshop and Lightroom please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Why am I being asked for $10 when I have Premium a...

I paid for a premium account, why am I being ask for $10.00 again, I dont see it in my account. thanks lqg
Post transferred from blog article to create new topic;
subject/title edited accordingly.

Inlink if you are being asked for your serial number then it is usually due to the computer not being able to reach the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

Why am i being asked for a serial nunmber?

?

Inlink if you are being asked for your serial number then it is usually due to the computer not being able to reach the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

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