Hi, I have an apple tv 3 hooked up to a sony Bravia.

When I use my dvd player the tv automatically switches to the dvd, how can I make this happen with Apple Tv ?

Read the User's Guide for the TV or contact the TV manufacturer and ask them.

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HT1338 I have an apple wired keyboard hooked up to my Mac mini. A while ago, the keyboard stopped working. I tried re plugging it in, and nothing's working. The "Bluetooth settings" keeps popping up, but I don't have Bluetooth, it's wired. Please help!

I have an apple wired keyboard hooked up to my Mac mini. A while ago, the keyboard stopped working. I tried re plugging it in, and nothing's working. The "Bluetooth settings" keeps popping up, but I don't have Bluetooth, it's wired. Please help!

System Preferences->BlueTooth and turn it off. Restart and see if that fixes the problem.

Hooking up iMac to Sony Bravia with a Mini DisplayPort to HDMI Adapter

Hey everyone,
I have a Mid 2011 iMac running on Lion. My tv is a 40" Sony Bravia KDL-40S4100.
I am trying to hook my iMac up to my Sony tv using a Mini Displayport adapter. The tv shows up under the display settings when I plug it in, but the tv screen remains black.
Anyone know what I might be doing wrong?
Thanks

It has one called PC.
TV
Input 1
Input 2
Component 1
Component 2
HDMI 1
HDMI 2
HDMI 3
PC

Apple tv 2 doesn't work with Sony Bravia

Hi,
I have tried to connect the Apple tv 2 to a Sony Bravia (model:KLV-32BX300), after I make the connection (HDMI), I get initially the apple logo, but after a few seconds I only get the screen to change slightly color, like if wanted to make a connection, but nothing happens. After a while a "Unsupported signal, check you device imput" comes up, after that I get the apple logo again!!! and everything starts all over....
I have tried many HDMI cables, unplug the tv and the apple tv... Before I hade the apple tv 2 connected to tv Sharp, and everything worked perfectly.
I'm desperate!!!
Hope somebody can help!
Thanks

I think the fact that it doesn't work on 2 TV's does tend to suggest the problem is with the Apple TV rather than the TV, but this is by no means certain.
Jailbreaking may or may not be the problem, however it does create another problem for you in that if the problem is a result of jailbreaking we cannot discuss a fix under the Terms of Use for these communities.
Factory restoring to remove any unauthorised modifications may resolve the problem and allow us to discuss the problem should it persist.

HT1600 I have an apple tv about two years old. Bought for a present and they never took it. I tried to hook it up cut it get stuck on setting time and date. Any help?

I have an apple tv about two years old. Bought for a present and they never took it. I tried to hook it up cut it get stuck on setting time and date. Any help?

If you can view the main home screen, try selecting "settings" on the far right, then choose recent at the bottom. If not, try just unplugging power for a few minutes, then plug in and try again. Keep in mind you'll need a wireless connection and there may be several updates. Hope this helps-

I have an apple time capsule and am about to have xfinity cable and internet hooked up in my new apartment. The cable provider said I need a modem that is Docsis3 capable - will my time capsule do the job or do i need another modem? Thanks

I have an apple time capsule and am about to have xfinity cable and internet hooked up in my new apartment. The cable provider said I need a modem that is Docsis3 capable - will my time capsule do the job or do i need another modem? Thanks

will my time capsule do the job or do i need another modem?
The Time Capsule is only a router...with a built in hard drive. It does not have a modem built in, so you will need to use a separate modem with your new calbe service.
If the cable provider offers a modem with their service it would be good idea to use that device, as you know that it will be supported by your provider in the event of any Internet connection difficulties.
If the provider does not offer a modem, I am sure that they have a list of compatible modems on their website, or check with customer support for more information.

HT204053 My wife and I have one Apple ID through which we have individually purchased apps using our own iPads. We both now have our own iCloud accounts. How do we separate the original apps between the two iCloud accounts? Will we lose any apps in the pr

My wife and I have one Apple ID through which we have individually purchased apps for her iPad and my iPad 2. We both now have individual iCloud accounts, and she now has an iPhone. For business reasons we now have to separate the apps under our individual iCloud accounts, but will maintain a single Apple ID for purchases. How can we separate the apps?

Hi Shadow,
The apps are forever tied to the Apple ID that they were purchased under. Your iCloud accounts are also Apple IDs, so although you can sync the apps to your individual device via iTunes, you will be syncing them to the devices, not to iCloud.
Since you are still purchasing everything under one Apple ID, then I'm presuming that they live in a single iTunes library on your computer or Mac? If that is the case, then you would just want to:
Hook up a device to the Mac or computer
Select the device when it shows up under devices
Once selected, the Device Profile screens display to the right - click on the Apps tab, and select which ones you want on that device.
Also check all the other profile pages to make sure they are set up to sync the things you want to sync to that device.
On the info page, you will see that you can sync Contacts & Calendars via iCloud or via iTunes. If you want a single source for contacts & calendars for both of your devices, sync them via iTunes. If you want your own sets of contacts & calendars, sync them via iCloud.
Do you have iCloud set up on the computer or Mac? If so, which iCloud account are you planning on using?
Some of the decisions you will want to make will depend on how you have your computer or Mac configured in conjunction with iTunes. One Apple ID, but one or two User Accounts for the computer or Mac? iCloud on the computer or Mac? What do you want to share and to not share?
Post back with any questions.
Cheers,
GB

I have Two apple ids: one apple id will not authorize on same computer.

I just purchased a new imac. I have two apple ids. Stupid, I know.
I was able to authorize one of the apple ids on my iMac. When I try to authorize the other apple id, I get the message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later." I keep getting this message day after day.
Also, when I hook up my new iphone 5S to my computer I also get this message "This computer is no longer authorized for apps that are installed on the iphone. Would you like to authorize this computer for items purchased from the iTunes store? If you do not authorize this computer, 22 apps, including "Airport", and their data will be deleted from this iphone." I get the choices: cancel, Don't Authorize, or Authorize. So, I click Authorize, I put in my apple ID and password and get the message "We cold not complete your itunes store request. The itunes store is temporarily unavailable. Please try again later." This is when I try to sign in with my apple ID that I can not seem to authorize.
I deauthorized both apple ids from my old imac.
Any help would be appreciated!

Hi St3vish,
Welcome to the Support Communities!
Our Apple ID Account Security Team may be able to help you with this:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
- Judy

I have two apple ID passwords and two devices when I try to use my account/password it asks for the other account that I don't have the password to. Can update or buy anything. Can you help ?

I have one computer and one iTunes library and two devices hooked up to it. But I have to apple IDs a different one for each of the two devices. When I try to buy or update something using my account and password it asks for the other account password so I can buy or update anything. I can log into this website using my accountant it recagnizes me but i still can't get it to work on the App Store . I don't know I'f this matters but I just updated to iOS 6 and then tried it and it wouldn't work. Before I updated it , when I would try to get an app or something it would still ask me for the other password , but if I pushed cancel then it would ask me do mine and then it would work , but it doesn't do that anymore. If I push cancel it just cancels and does nothing. I hope you can give me some suggestions, I really need your help:)

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

My wife and I have different Apple ID's however when we purchased IPhone 4s and set up our accounts our contacts and apps merged!!! how do we prevent this?

My wife and I recently purchased IPhones (4S), we use an iMac and an IPad 2, we have separate Apple ID's but when we fired up our new phones and began setting up the systems, our contacts and applications merged. Since then I have disabled ICloud from my phone and my iMac until we can figure out how to avoid this crossover of information. Are we overlooking something?

Hi Shadow,
The apps are forever tied to the Apple ID that they were purchased under. Your iCloud accounts are also Apple IDs, so although you can sync the apps to your individual device via iTunes, you will be syncing them to the devices, not to iCloud.
Since you are still purchasing everything under one Apple ID, then I'm presuming that they live in a single iTunes library on your computer or Mac? If that is the case, then you would just want to:
Hook up a device to the Mac or computer
Select the device when it shows up under devices
Once selected, the Device Profile screens display to the right - click on the Apps tab, and select which ones you want on that device.
Also check all the other profile pages to make sure they are set up to sync the things you want to sync to that device.
On the info page, you will see that you can sync Contacts & Calendars via iCloud or via iTunes. If you want a single source for contacts & calendars for both of your devices, sync them via iTunes. If you want your own sets of contacts & calendars, sync them via iCloud.
Do you have iCloud set up on the computer or Mac? If so, which iCloud account are you planning on using?
Some of the decisions you will want to make will depend on how you have your computer or Mac configured in conjunction with iTunes. One Apple ID, but one or two User Accounts for the computer or Mac? iCloud on the computer or Mac? What do you want to share and to not share?
Post back with any questions.
Cheers,
GB

I have an apple iphone 4 that I want to download audio books from my library onto it. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

Should I have different Apple IDs for different family members or one?

We are four members in a family, sharing the same iMac computer but each having a separate device (such as an iPod, iPad and iPhone). I'm wondering if it would be best to have separate Apple IDs for each family member to manage things like iMessage, iTunes purchases and so on. I'd appreciate any advice you can provide. Cheers!

The ideal would be to have different Apple IDs for each member. This will allow them to set up their accounts as they like and be able to use iCloud without worrying about the possibility that other members can see their personal data. However, if you want to purchase an app for all the members, you will have to purchase it for each account

I have one apple ID and multiple family members share this with their devices. How do we keep pics and messages separate?

I have one apple ID and multiple family members share this with their individual devices. How do we keep pics and messages separate for each device?

For messages
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
For other issue:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

I have one apple ID for multiple devices in my family. I'd like to keep it that way for itunes/app purchases. I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.

I have one apple ID for multiple devices in my family. I'd like to keep it that way for itunes/app purchases. I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.
I have been reasearching how to do this on the internet, but I haven't found an easy explanation yet. My family is going crazy over each others imessages being sent to others in the family and not being able to use FaceTime because of conflicting email addresses. I have read that if each person gets their own iCloud account, this would work. However, I need to know what to do after I set everyone up with their own iCloud account. Do I make that the default email address to be contacted or can they still use their hotmail email addresses. Any help- with easy explanation- would be much appreciated!!

We do this in my family now. We have one account for purchases, so it is used to share music and apps (I think that is in Settings/iTunes & App Stores). Each iDevice has this configured.
Then, each of us has our own iCloud account that is configured under Settings/iCloud. That then allows us to have our own Mail/Contacts/Calendars/Reminders/Safari Bookmarks/Notes/Passbook/Photo Stream/Documents & Data/Find My iPhone/and Backup. That Backup piece is pretty sweet and comes in handly if you replace your iDevice. You can just restore from it.
So we all share the Apple Store account but we all have our own iCloud accounts to keep the rest seperate or things like you mentioned are a nightmare.
In answer to what iCloud does for you: http://www.apple.com/icloud/features/
Think of it as an internet based ("cloud") area for all of those items listed in my response. What you need to remember is photo stream only maintans the last 1000 pictures so don't count it as a complete backup solution for your pictures. Even though I rarely sync with a computer these days, I do still try to sync my phone with iPhoto (I have an iMac) so that I have copies of all of my pictures. 1000 may not stretch as far as it sounds.
Message was edited by: Michael Pardee

HT204053 can you have multiple apple id's for the family but we all use the same iCloud?

Can you have multiple apple id's for the family members but we all us the same iCloud account?

You'll have to have an ID you all share in order to have a shared iCloud account. It would be sensible for each person to have their own ID and their own iCloud account for email and their own data (each would be on their own computer/iOS device or user account on a Mac) and then have a common account which everyone would sign into in System Preferences>Mail, Contacts and Calendars to access shared data.
You don't want to be all using the email in a common account - if people are using email aliases remember these can't be detached from the account and transferred to another one. Having all your emails mixed up together can be somewhat impracticable.

Hi, I have an apple tv 3 hooked up to a sony Bravia.

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