Hi i have an i phone 4 that unfortunately is just out of warranty, and when i plug it in to i tunes shows error code 9, i am due to buy a new phone and am looking at an i phone 5, can anyone advise me if the 5 is as unreliable and rubbish like the 4

Can anyone advise me i have an i phone 4 and unfortunately when i plug it in to I tunes its picked up by the lap top but when it goes to reload with the bar on the screen it goes off and all i get is error code 9, i have tried for weeks to fix this and get no were if even tried putting on new firm ware ect but still has nothing, the sync is all grey so i cant click that, basically its a black bit of platic ive got here not an iphone and unfortunately one that has ran out of warranty. I have recently started my own company and need 4 contract phone 1 for me and 3 for my staff, i no the i phone 5 is a new phone so no will be able to tell me if its going to be as useless or unreliable as my 4,my staff are telling me to got for the 5 but im woried about waisting my money, or could any one advise me on an alternative for my lads. Thanks

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

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'''Attachments of images:'''

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Hello, j9friend.
Thank you for visiting Apple Support Communities.
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About iPod Reset Utility
http://support.apple.com/kb/ht1238
Cheers,
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maggielou wrote:
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