Hi, I have an iphone 3GS from HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out! When I checked my backup file in Outlook Express it was also wiped out!!! What can I do now?

Hi, I have an iphone 3GS purchased in HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out. When I checked my backed up file in Outlook Express, it was also wiped out during the synchronization. I tried to restore from backup on iTunes but still, the contact was not there anymore. I have contacted your HK Apple Hotline and talked to a technical support called TIMMY LO, he said there is nothing to do with them and he refused to provide any support to recover my contact, he even said I should try to pay extra money to 3rd party supplier and see what they can do to my iphone, despite the fact that this could be caused by the pre-mature release of 4.3.3 when a bug still hasn't been fixed. I am very disappointed at Apple's service, especially considering that I have been a loyal customer of iphone / ipod touch in the past few years. I need an official reply from Apple on this! How can Apple be so irresponsible to their own firmware failure??

Hi, I have an iphone 3GS purchased in HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out. When I checked my backed up file in Outlook Express, it was also wiped out during the synchronization. I tried to restore from backup on iTunes but still, the contact was not there anymore. I have contacted your HK Apple Hotline and talked to a technical support called TIMMY LO, he said there is nothing to do with them and he refused to provide any support to recover my contact, he even said I should try to pay extra money to 3rd party supplier and see what they can do to my iphone, despite the fact that this could be caused by the pre-mature release of 4.3.3 when a bug still hasn't been fixed. I am very disappointed at Apple's service, especially considering that I have been a loyal customer of iphone / ipod touch in the past few years. I need an official reply from Apple on this! How can Apple be so irresponsible to their own firmware failure??

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